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Hotel Sevilla

3.5 star property
3.5-star Colonial hotel near Museo Nacional de Bellas Artes

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Photo gallery for Hotel Sevilla

Front of property - evening/night
Outdoor pool, open 10 AM to 6 PM, pool umbrellas
Standard Double Room Single Use
Daily buffet breakfast for a fee
View from room

Reviews

7.0 out of 10
Good

Popular amenities

  • Gym
  • Pool
  • Bar
  • Parking available
  • Room service
  • Breakfast available

Explore the area

Map
Trocadero No 55, Old Havana, Havana, Havana
  • La Bodeguita del Medio
    ‪8 min walk‬
  • National Capitol Building
    ‪8 min walk‬
  • Plaza Vieja
    ‪14 min walk‬

Room options

View all photos for Double Room

Premium bedding, minibar, in-room safe, desk

Double Room

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double Room Single Use

Standard Double Room Single Use

Standard Double Room Single Use

  • 30 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

About the area

Havana

Oceanside stay.Within a 10-minute walk of this Old Havana hotel, you'll find Museo Nacional de Bellas Artes and La Bodeguita del Medio. Also, National Capitol Building is within half a mile (1 km) and Plaza de Armas is within 2 miles (3 km).

What's nearby

  • Hotel Inglaterra - 6 min walk - 0.5 km
  • La Bodeguita del Medio - 8 min walk - 0.7 km
  • National Capitol Building - 8 min walk - 0.7 km
  • Plaza Vieja - 14 min walk - 1.2 km
  • Hotel Nacional de Cuba - 5 min drive - 3.8 km

Restaurants

  • ‪La Torre del Oro - ‬1 min walk
  • ‪Le Chansonnier - ‬2 min walk
  • ‪Patio Sevillano - ‬1 min walk
  • ‪Mekedé - ‬2 min walk
  • ‪Prado Restaurante 264 - ‬4 min walk

About this property

Hotel Sevilla

3.5-star Colonial hotel near Museo Nacional de Bellas Artes
Hotel Sevilla offers its guests an outdoor pool and a fitness center. There are 2 restaurants and 2 coffee shops/cafes on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is available in public spaces for a fee.

Event space at this hotel measures 775 square feet (72 square meters) and includes a conference center. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hotel Sevilla. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Havana hotel.

  • 1 building
  • 178 guestrooms or units
  • 9 levels
  • 2 dining venues
  • 3 bars or lounges
  • 2 coffee shops
  • 775 sq ft of conference space
  • 72 sq m of conference space
  • Built in 1908
  • Umbrellas for the pool
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
Hotel Sevilla offers 178 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Satellite television is provided. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers.

This Havana hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, French, German, Italian, Spanish

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Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: WiFi (USD 1 per hour)
  • In-room WiFi has a 1-device limit
  • Available in some public areas: WiFi (USD 1 per hour)
  • WiFi in public areas has a 1-device limit

Parking and transportation

  • Self parking on site (USD 1 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: USD 10 to 20 per person
  • 2 coffee shops/cafes
  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar

Things to do

  • Evening entertainment
  • Gym
  • Outdoor pool
  • Shopping

Accessibility

  • Elevator

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 10 to 20 per person
  • Fee for in-room wireless internet: USD 1.00 per hour (1-device limit, rates may vary)
  • Fee for wireless internet in public areas: USD 1.00 per hour (1-device limit, rates may vary)
  • Self parking fee: USD 1 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation.

Please note that credit cards issued by US banks or their branches are not accepted.

We should mention

  • Pool access available from 10 AM to 6 PM.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Mercure Sevilla Havane Havana
Mercure Sevilla Havane Havana
Mercure Sevilla Havane
Hotel Sevilla Havana
Sevilla Havana
Mercure Havana
Hotel Sevilla Havana
Havana Hotel Sevilla
Mercure Hotel Havana
Hotel Mercure Sevilla Havane
Hotel Sevilla Hotel
Hotel Sevilla Havana
Hotel Sevilla Hotel Havana

Hotel Sevilla Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 124 out of 605 reviews
Rating 8 - Good. 228 out of 605 reviews
Rating 6 - Okay. 127 out of 605 reviews
Rating 4 - Poor. 72 out of 605 reviews
Rating 2 - Terrible. 54 out of 605 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

Reviews

2/10 Terrible

elizabeth

Stayed 4 nights in Nov 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Mar 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Hotel pics on website and hotel sites need to be updated. Its an Old & Dusty hotel, I wouldn't recommend it.
Stayed 3 nights in Mar 2020

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It's history and downstairs foyer were the highlights but then it was all downhill
Stayed 4 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want a great stay - this is the place. Walk to everything. Best restaurants less than 5 min walk. Incredible opera singers on the rooftop restaurant!
Stayed 3 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

6/10 Okay

Troy, Melbourne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good hotel, rooms are a bit dated, but most things in Cuba are. They did charge $5 for a bottle of water which is far too excessive.
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lobby area was nice. Position is good. Service is not. Hotel is very rundown.
Stayed 7 nights in Mar 2020

8/10 Good

Eoin, Cork

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful. Pool area was a welcome retreat from the heat of the Havana streets.
Stayed 2 nights in Mar 2020

2/10 Terrible

Ugo, Syd

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No wi fi and to be charged is an insult to service
Stayed 1 night in Mar 2020

2/10 Terrible

Magdavelez, Houston , Texas

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m requesting my money back , very bad place , employee IN cafeteria drinking alcohol , please ugly And rude employee and place terrible
Stayed 3 nights in Mar 2020

8/10 Good

Julie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. I've stayed here a few times. I think the hotel needs to do some renovations.
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Old Spanish Colonial Hotel with interesting history that includes links with Grahame Greene and Al Capone.
Stayed 8 nights in Feb 2020

8/10 Good

Verified traveller

Stayed 2 nights in Feb 2020

4/10 Poor

david

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor value overall
I traveled with a friend, we paid the exact same price for 4 nights at the hotel Sevilla. I got room 512 and he got room 819. My room was half size his room ! I wonder if they give some customers single room for the price of a double room. Curtains could not move so I woke up with daylight, there was a lezard in the bathroom shower head older who escaped the first time I used the shower. There was a pile of dust under the bed and the floor looked dirty. The staff seems always in a bad mood, I don't recall a single staff member who was nice with me during my stay. Smiling is not part of their job.
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pool area including the snack bar. Loved the lobby! Our room was great except the air conditioning was not cold enough and there was no curtain for the bathroom window. Staff was all great and tha location wonderful! Beautiful old hotel in the heart of Old Havana. Love your Country, love Your people!!!
Stayed 3 nights in Feb 2020

4/10 Poor

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
During our first visit to Havana, we knew hotel options were limited and as seasoned travelers, we were okay with some of the reviews. We made a mistake... do not stay at the Sevilla. Issues: 1. The stay is incredibly rude. One person was friendly and helped us make a reservation, the others all refused to make a simple phone call for us. The bartender would not take money that we just received from the front desk because it has a small tear (the money the hotel just gave us!). 2. I've never seen a hotel room so dirty. The room was full of dust and clear never swept or vacuumed. When we arrived with our 1 year old, he was crawling around and found a q-tip and a pill on the floor (in addition to all the dust and hair everywhere). We had to wear our shoes in the room because our socks were disgusting after 1 hour. 3. The money exchange rate is horrible. 4. The hotel does not help you with taxis and the ones at the front door rip you off. 10-12 CUC for very short rides when all other taxis would be ~5. 5. The staff is lazy - it always feels as though you have to interrupt the staff to ask for anything (directions, money exchange, towels at the pool, etc) and they seem to be upset that you interrupted them even though it's their job. No one was welcoming. Things we liked: The fact that the hotel has a pool (albeit not a great one) and the 9th floor for the sunset is beautiful and the breakfast included had an egg/omelette station.
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with group
Disliked: Amenities, property conditions & facilities
is cuba , old hotel , with old features , looks better in pictures , staff not well prepared food so, so ,is cuba they don't have much , city was great , people nice , is interesting
Stayed 2 nights in Feb 2020

4/10 Poor

george

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Historic, beautiful, but sad and dirty.
This has the potential to be a great and beautiful hotel. It has a pretty lobby, and it's a historic building. But get up close and personal and it is filled with disappointments. The room was very dirty, my coat touched the floor when we first walked in, and it was covered with white dust and lots of hair. Our sink did not drain, and our toilet was uncleaned (remnants of the last guest were still in there). Our two twin beds seemed to be from the 1950's, and only one was actually sleep-able. The whole building smells like mildew and moisture, and smelled like urine near elevators. The hallway roof leaks during rain, and I mean really leaks, like large puddles on the tile floor. It was sad, like most of Havana's buildings. However, for the price we paid it was just a bad deal. There are several luxury hotels in town that were far better and with much better service.
Stayed 2 nights in Feb 2020

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The hotel room was clean and had a nice view, and the exterior and lobby is very beautiful. But for $125 a night, the room I got only had hot water on 2 out of the 6 days that I showered there, the tub was extremely rusted and the bath wall had visible spots of mould. The (not free) wifi was down or so slow that it was unusable for the majority of my stay, and the staff couldn’t seem to fix it. The female staff members were all very kind and friendly, and the male staff members were surprisingly rude and seemed to not know they are in the hospitality industry. The exchange rate for Canadian dollars to CUCs in the lobby was also the worst that I found in the country. My friend who paid about $15 a night to stay in a casa particular down the street had hot water and a bathroom that was not rusty and mouldy, and very friendly hosts. I do not recommend Hotel Sevilla at all.
Stayed 3 nights in Feb 2020

6/10 Okay

Verified traveller

Stayed 1 night in Feb 2020

8/10 Good

hiroo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old but classy hotel in a good location
It's a very classic and nice hotel. The property is a bit dated, but at least the lobby and my room was well maintained. The staff, with their towel art and hand-written cards, made it clear that they care.
Stayed 4 nights in Sep 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveller

Stayed 4 nights in Feb 2020