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The Hickstead Hotel

3.5 star property
3.5-star Edwardian hotel near Hickstead All England Jumping Course

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Photo gallery for The Hickstead Hotel

Premium bedding, desk, laptop workspace, iron/ironing board
Lobby lounge
Exterior
24-inch flat-screen TV with digital channels, TV
Concierge desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Laundry

Explore the area

Map
Jobs Lane, Bolney, Hickstead, Haywards Heath, England, RH17 5NZ
  • Bolney Estate Winery
    ‪7 min drive‬
  • Hickstead All England Jumping Course
    ‪8 min drive‬
  • American Express Community Stadium
    ‪16 min drive‬
  • London (LGW-Gatwick)
    ‪28 min drive‬

Room options

View all photos for Double Room

Premium bedding, desk, laptop workspace, iron/ironing board

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Premium bedding, desk, laptop workspace, iron/ironing board

Executive Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Premium bedding, desk, laptop workspace, iron/ironing board

Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Twin Room

Twin Room

Twin Room

  • Sleeps 2
  • 2 Twin Beds

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Front of property

The Birch Hotel

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  • Parking included
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, (676)
The price is CA $134
per night
CA $161 total
includes taxes & fees
18 Feb - 19 Feb
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About the area

Haywards Heath

Near the airport.You'll be within 2 miles (3 km) of Hickstead All England Jumping Course and 6 miles (10 km) of South Downs National Park with a stay here. Wakehurst Place and Bluebell Railway - Sheffield Park Station are within 12 miles (20 km).

What's nearby

  • Hickstead All England Jumping Course - 8 min drive
  • American Express Community Stadium - 16 min drive
  • University of Brighton - 16 min drive
  • University of Sussex - 20 min drive
  • Brighton Beach - 25 min drive

Getting around

  • Burgess Hill Wivelsfield Station - 6 min drive
  • Gatwick Airport (LGW) - 28 min drive

Restaurants

  • ‪The Sportsman Pub - ‬15 min walk
  • ‪McDonald's - ‬5 min drive
  • ‪The Woolpack - ‬3 min drive
  • ‪Duke of York Inn - ‬3 min drive
  • ‪The Castle Inn - ‬12 min walk

About this property

The Hickstead Hotel

3.5-star Edwardian hotel near Hickstead All England Jumping Course
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

Event space at this hotel measures 700 square feet (65 square meters) and includes conference space. The business-friendly The Hickstead Hotel also features multilingual staff, a garden, and coffee/tea in a common area. Free self parking is available. The property offers extended parking privileges.

This Edwardian Haywards Heath hotel is smoke free.

  • 1 building
  • 52 guestrooms or units
  • 2 levels
  • Meeting rooms
  • 700 sq ft of conference space
  • 65 sq m of conference space
  • Built in 1910
  • Manager's reception (free)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Garden
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Hickstead Hotel offers 52 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 24-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

Bulgarian, English, German, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Extended parking on site

Food and drink

  • English breakfast available for a fee 7:00 AM–9:30 AM on weekdays and 8:00 AM–10:00 AM on weekends: GBP 14 for adults and GBP 10 for children
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in common area(s)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 24-inch flat-screen TV
  • Digital channels

Bedroom

  • Bed sheets
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board (on request)
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 14 for adults and GBP 10 for children
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. 

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hickstead Haywards Heath
Hickstead Hotel Haywards Heath
Hickstead Hotel
Classic Lodges Hickstead Hotel Haywards Heath
Classic Lodges Hickstead Hotel
Classic Lodges Hickstead Haywards Heath
Classic Lodges Hickstead
Classic Lodges The Hickstead Hotel
The Hickstead Hotel Hotel
The Hickstead Hotel Haywards Heath
Classic Lodges The Hickstead Hotel
The Hickstead Hotel Hotel Haywards Heath

The Hickstead Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 155 out of 405 reviews
Rating 8 - Good. 145 out of 405 reviews
Rating 6 - Okay. 71 out of 405 reviews
Rating 4 - Poor. 24 out of 405 reviews
Rating 2 - Terrible. 10 out of 405 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, homey, clean and quaint! I loved my stay there. The staff are so kind and helpful and the room was charming and spacious. They serve delicious food in the dining room and it’s just a great experience all around.
Stayed 7 nights in Oct 2024

8/10 Good

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay and nice staff , couldnt ask for more
Stayed 3 nights in Nov 2024

4/10 Poor

Angela

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The room was ok and staff were helpful. We struggled to get a good night’s sleep, however, because we could hear everything in the room next to us…this included: every word they said, someone snoring and even the dog whimpering in it’s sleep because it was dreaming.
Stayed 1 night in Oct 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and good value
Stayed 1 night in Oct 2024

8/10 Good

Sarah

Liked: Staff & service
Stayed 2 nights in Oct 2024

8/10 Good

Nabil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great! The stay was spoilt by a noisy delivery to the hotel at 1am which went on until 1.45am! and lead to a disturbed night.
Stayed 4 nights in Oct 2024

10/10 Excellent

Wayne

Stayed 1 night in Oct 2024

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
When I was lost finding the hotel the receptionist very kindly looked up where I was and guided me to the hotel. When on a Sunday evening I was too tired to go out to supper the staff arranged for a sandwich to be made for me. This is the sort of thing that clients remember later and is such good practice.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Friendly staff, room a little dated but clean and comfortable. Great location
Stayed 2 nights in Oct 2024

8/10 Good

Greg

Business traveller
Liked: Staff & service
nice place, room next to reception so noisy and with the window open the smoke from those outside blew in at all hours. not pleasant.
Stayed 2 nights in Oct 2024

6/10 Okay

Paul

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
I stayed here for five nights. The first night I was woken every two hours from midnight onward by a dog barking in an adjacent room, it turns out the hotel is 'pet friendly'. The staff were able to give me another room but once there the noise came from other guests slamming doors well into the night. The first room was very basic. No fridge in which to keep food or drink. Bathroom was okay, lots of hot water and a good shower. Second room was in better decorative condition but still no fridge. The hotel is somewhat isolated so unless you drive elsewhere you have to eat in the hotel. The only other option within walking distance is a Burger King about a mile away.I had breakfast on the first morning but didn't bother afterward. 'Variety' boxes of children's cereal (sugary and inedible) are not my thing so I had a cheese omelette which was overcooked and so heavy I couldn't finish it. I blame myself for not checking reviews before booking (I was in a hurry). I suppose the (low) room rate reflects what you get for the money. It's okay for a single night perhaps but not really for me.
Stayed 5 nights in Oct 2024

10/10 Excellent

Geoffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a character building
Stayed 1 night in Oct 2024

10/10 Excellent

martyn

Stayed 1 night in Sep 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for day trips
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay Good breakfast variety Staff pleasant, friendly and helpful Would stay again
Stayed 3 nights in Oct 2024

10/10 Excellent

Emily Jane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property. Very clean and lovely staff. Would stay again!
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
No thrills functional stay.
The hotel is clean but a little dated. Breakfast in the restaurant was nice but there were a couple of flies buzzing around which seemed odd for time of year. All perfectly functionable and rooms quite spacious. Handy location, situated off main road into Brighton and good parking.
Stayed 1 night in Oct 2024

8/10 Good

Belinda

Stayed 1 night in Sep 2024

8/10 Good

Chris

Stayed 1 night in Sep 2024

10/10 Excellent

Alisa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable rooms, good food, plenty of space. Would definitely recommend.
Stayed 1 night in Sep 2024

8/10 Good

Melanie

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Overall the property is ok however, for someone that has worked in the industry for over 40 yrs I do feel a few points could be improved: 1) Receptionist on arrival, should of confirmed duration and rate 2) I prefer either suit or uniform to be worn 3) Room it’s self had was ok and had heap rails in bathroom but no access for a disabled person to access bath/shower although this was advised I do feel that this could easily be altered by changin the bath to give access for a disabled person. 4) Patkong there was a range over parked over 2 disabled parking bays making it very difficult for others to park in the next bay. 5) On departure receptionist didn’t ask if our stay was ok? The above points are feedback to make things more professional and for staff to be more courteous and caring about guests instead of them being treated like it’s just money being pays to the hotel but also re the bathroom upgrade we are in the 21st century this is basic DDA compliant.
Stayed 2 nights in Sep 2024

8/10 Good

Chantal

Liked: Cleanliness, staff & service
Overall very impressed however being on the ground level the night of the. 23rd was terrible noisy until 01:15 in the morning crackling floor but mostly banging noises from ? We were in room 122. Second night was ok. But would say staff very good
Stayed 2 nights in Sep 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable, reaonably well presented and convenient location. Welcoming Receptionist not very good or articulate. Dining Room, no side plates, no small knives. I know, picky, but fhe little things are important. That said, we will doubtless stay there again.
Stayed 2 nights in Sep 2024