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Somerset Swan Lake Hefei

4.0 star property
Family-friendly 4-star aparthotel with indoor pool

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Photo gallery for Somerset Swan Lake Hefei

Lobby lounge
Indoor pool
View from property
Exterior
Deluxe Room, 3 Bedrooms

Reviews

7.2 out of 10
Good

Popular amenities

  • Barbecue grill
  • Outdoor space
  • Washer
  • Pool
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
No 888 Qianshan Road, New Municipal and Cultural District, Hefei, AnHui, 230031
  • Hefei Pearl Plaza
    ‪5 min drive‬
  • Innovation and Entrepreneurship Exhibition
    ‪5 min drive‬
  • Anhui University
    ‪5 min drive‬
  • Hefei (HFE-Xinqiao Intl.)
    ‪38 min drive‬

Room options

View all photos for Deluxe Studio

Deluxe Studio

Deluxe Studio

  • 48 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 3 Bedrooms

Deluxe Room, 3 Bedrooms

Deluxe Room, 3 Bedrooms

  • 108 sq m
  • 3 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Room, 1 Bedroom

In-room safe, laptop workspace, soundproofing, iron/ironing board

Deluxe Room, 1 Bedroom

  • 55 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio (Twin)

Deluxe Studio (Twin)

Deluxe Studio (Twin)

  • 4 sq m
  • 1 bedroom
  • 1 bathroom
  • Lake view
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Deluxe Room, 2 Bedrooms

In-room safe, laptop workspace, soundproofing, iron/ironing board

Deluxe Room, 2 Bedrooms

  • 75 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed OR 1 King Bed and 2 Twin Beds

View all photos for Deluxe Twin Room, 1 Bedroom

Deluxe Twin Room, 1 Bedroom

Deluxe Twin Room, 1 Bedroom

  • 1 bedroom
  • 1 bathroom
  • Lake view
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

Similar properties

Exterior

The Langham, Hefei

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.8 out of 5, Exceptional, (15)
The price is CA $129
per night
CA $150 total
includes taxes & fees
17 Mar - 18 Mar
The Langham, Hefei

About the area

Hefei

Hefei New Culture District stay.Your stay at this Hefei New Culture District aparthotel places you within 3 miles (5 km) of Hefei Pearl Plaza and Anhui University. Innovation and Entrepreneurship Exhibition and University of Science and Technology of China are also within 6 miles (10 km).
View more Aparthotels in HefeiOpens in a new window

What's nearby

  • Anhui University - 5 min drive
  • University of Science and Technology of China - 6 min drive
  • Anhui Museum - 8 min drive
  • Baohe Park - 8 min drive
  • Hefei Wildlife Park - 9 min drive

Getting around

  • Wanghuchengxi Station - 10 min drive
  • Hefei (HFE-Xinqiao Intl.) - 38 min drive

Restaurants

  • ‪星巴克 - ‬15 min walk
  • ‪庐州虾们香辣虾 - ‬10 min walk
  • ‪星巴克 - ‬14 min walk
  • ‪星巴克 - ‬10 min walk
  • ‪Win Coffee - ‬15 min walk

About this property

Somerset Swan Lake Hefei

Family-friendly 4-star aparthotel with indoor pool
Somerset Swan Lake Hefei offers its guests an indoor pool, a health club, and a sauna. There's a restaurant on site. Business amenities include a business center and meeting rooms.

Public spaces have free WiFi and wired Internet. A complimentary children's club, barbecue grills, and a vending machine are also featured at the family-friendly Somerset Swan Lake Hefei. An airport shuttle during limited hours and an area shuttle are available for a fee. Free self parking is available.

This 4-star Hefei aparthotel is smoke free.

  • 250 guestrooms or units
  • Meeting rooms
  • Built in 2017
  • Kid's club (free)
  • Childcare (surcharge)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Dining venue
Somerset Swan Lake Hefei offers 250 accommodations, which are accessible via exterior corridors and feature fireplaces and washers/dryers. Rooms open to balconies. Televisions come with cable channels and DVD players. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, and microwaves. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Hefei aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English

Property amenities

Pool/Spa

  • Indoor pool
  • Sauna
  • Steam room

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Valet parking on site (CNY 40 per day)
  • Roundtrip airport shuttle (surcharge) from 9:00 AM - 9:00 PM
  • Area shuttle (surcharge)

Family friendly

  • Children stay free (see details)
  • Free children's club
  • Playground
  • Babysitting (surcharge)

Kitchen

  • Refrigerator
  • Stovetop
  • Microwave
  • Electric kettle
  • Toaster

Dining

  • Buffet breakfast available for a fee weekdays 6:30 AM–10:00 AM: CNY 60 for adults and CNY 60 for children
  • 1 restaurant

Bedrooms

  • Rollaway/extra beds: CNY 200.0 per day

Bathrooms

  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Towels provided
  • Bathrobes
  • Hair dryer
  • Toothbrush and toothpaste

Living spaces

  • Fireplace

Entertainment

  • TV with cable service
  • DVD player

Outdoor areas

  • Balcony
  • Barbecue grill
  • Garden

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Meeting rooms
  • Business center
  • Laptop workspace
  • Conference center

Climate control

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Doorbell and phone notification
  • Elevator
  • Elevator door width (inches): 35
  • Phone accessibility kit
  • Soundproofing
  • Visual alarms in hallways
  • Wheelchair-accessible path to elevator
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Safe at front desk
  • Free newspapers (lobby)
  • 24-hour front desk

Location highlights

  • On the lake
  • In the business district
  • In the city center
  • Near the bay

Things to do

  • Health club

Safety features

  • Carbon monoxide detector installed (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system
  • Window guards

General

  • 250 rooms
  • Built in 2017
  • Access via exterior corridors

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Somerset Swan Lake Hefei

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 200.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 60 for adults and CNY 60 for children
  • Airport shuttle fee: CNY 600 per vehicle (one-way)
  • Valet parking fee: CNY 40 per day
  • Rollaway bed fee: CNY 200.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. The property is professionally cleaned.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Somerset Swan Lake Hefei Aparthotel
Somerset Swan Aparthotel
Somerset Swan
Somerset Swan Lake Hefei China - Anhui
Somerset Swan Lake Hefei Hefei
Somerset Swan Lake Hefei Aparthotel
Somerset Swan Lake Hefei Aparthotel Hefei

Somerset Swan Lake Hefei Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 5 out of 13 reviews
Rating 8 - Good. 3 out of 13 reviews
Rating 6 - Okay. 1 out of 13 reviews
Rating 4 - Poor. 2 out of 13 reviews
Rating 2 - Terrible. 2 out of 13 reviews

8.0/10

Cleanliness

7.4/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Zhiliang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended!
Arguably the best ever hotel I have ever stayed in China. The room is spacious and clean. Unlike many other hotels in China (including a five star hotel in same area I stayed before), everything in this hotel works as they are designed to. Front desk is helpful and friendly. Highly recommended! A minor complaint is that its telephone set is unintuitive to use.
Stayed 2 nights in Jul 2019

4/10 Poor

Simon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

Caprice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We liked the room very much. It was clean and comfortable.
Stayed 2 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Stayed 4 nights in May 2018

10/10 Excellent

jennifer, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best choice for family style
In the room,it has large refrigerator, stove for cooking and even a laundry machine under cabinet. Very new for everything
Stayed 2 nights in Mar 2018

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in May 2020

8/10 Good

Shen-Chih

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
位置地点佳，附近10分鐘路程就有百貨公司，有各式餐廳，过個馬路就是天鵝湖。
Stayed 3 nights in Dec 2019

2/10 Terrible

Verified traveller

Liked: Room comfort
Disliked: Staff & service
前台服務差，只顧打發住宿人退房，發票不願開具，不交代取消預授權流程
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveller

日本語を話せる人が１人いました。少し助かりました。タクシーで行くとき運転手が迷うのが大変でした。。。
Stayed 8 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
タクシー来れない
タクシーを呼んでもらえますが、道が分かりづらく運転手がなかなかホテル前まで来れないようでした。それ以外は特に不満ありませんでした。
Stayed 2 nights in Jul 2018

4/10 Poor

Allan

Liked: Cleanliness, room comfort
Disliked: Staff & service
早餐實在慘不忍賭
早餐實在慘不忍賭，說服務沒服務，品質沒品質。才早上09:00，很多東西都沒有了，要喝個咖啡，咖啡杯沒有，等了5分鐘。餐桌上也沒有叉子，吃某些食物不方便…總之…早餐很糟糕!!唯一的好處只有房間算乾淨。that's all.
Stayed 1 night in Sep 2017

2/10 Terrible

chihliang

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Still in construction. terriable breakfast survice...lots of people with limited food and seats..strongly not recommend. 還是一個大工地 早餐基本無服務 一堆人 跟難民一樣
Stayed 5 nights in Jul 2017