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Kumpeli Spa

3.5 star property
3.5-star beachfront hotel with spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kumpeli Spa

Sauna, spa tub, steam room, Turkish bath, hot stone massages
Indoor pool, sun loungers
Sundeck
Superior Room (Spa Access)
Sauna, spa tub, steam room, Turkish bath, hot stone massages

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot tub
    Hot tub
  • Spa
    Spa
  • Bar
    Bar
  • Gym
    Gym
  • Pool
    Pool
  • Room service
    Room service

Explore the area

Map
Muonamiehenkatu 3, Heinola, 18100
  • Heinola Art Museum
    9 min walk
  • Heinola Summer Theatre
    11 min walk
  • Kaivannon uimaranta
    13 min walk
  • Lahti (QLF-Lahti Vesivehmaa)
    26 min drive

Room options

View all photos for Superior Room (Spa Access)

Superior Room (Spa Access)

Superior Room (Spa Access)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room (Spa Access)

Desk, soundproofing, iron/ironing board, free WiFi

Standard Double Room (Spa Access)

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room (Spa Access)

Desk, soundproofing, iron/ironing board, free WiFi

Single Room (Spa Access)

  • 22 sq m
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Exterior
Holiday Club Vierumäki
Breakfast included
Spa
Pet-friendly
Parking included
4.2 out of 5, Very good, (272)
The price is CA $105
per night
CA $130 total
includes taxes & fees
6 Dec - 7 Dec
Holiday Club Vierumäki

About the area

Heinola

On the beach.Within a 15-minute walk of the hotel, you'll find Heinola Art Museum and Heinola Summer Theatre. Kaivannon uimaranta and Heinola City Museum are also within 2 miles (3 km).

What's nearby

  • Heinola Art Museum - 9 min walk - 0.8 km
  • Heinola Summer Theatre - 11 min walk - 0.9 km
  • Heinola City Museum - 14 min walk - 1.2 km
  • Heinolan Lintutarha - 20 min walk - 1.7 km
  • Vierumaki - 17 min drive - 14.9 km

Restaurants

  • ‪Teboil Tähtihovi - ‬20 min walk
  • ‪Kiinalainen ravintola Lily - ‬13 min walk
  • ‪Ravintola Iloinen Kulkija - ‬12 min walk
  • ‪Ravintola Kettu ja Kana - ‬13 min walk
  • ‪Hotelli-Ravintola Tukkijätkä Oy - ‬14 min walk

About this property

Kumpeli Spa

3.5-star beachfront hotel with spa
Kumpeli Spa offers its guests a full-service spa, 2 spa tubs, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A sauna, a terrace, and a garden are also featured at the business-friendly Kumpeli Spa. Self parking is free.

  • 119 guestrooms or units
  • Meeting rooms
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Coffee in lobby
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Newspapers for purchase
  • Elevator
  • Bar or lounge
  • Dining venue
Kumpeli Spa offers 119 accommodations with coffee/tea makers and slippers. LCD televisions are featured in guestrooms.

Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. The spa is open select days.

Languages

English, Finnish, German, Russian

Property amenities

Family friendly

  • Indoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 7:00 AM–10:00 AM on weekdays and 8:00 AM–10:30 AM on weekends
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 2 spa tubs
  • Bicycle rentals
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Hospital bed available
  • Roll-in shower
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board (on request)
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open Monday - Thursday (7:00 AM - 10:00 PM) and Friday - Saturday (8:00 AM - 11:00 PM)
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per accommodation, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 30 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Best Western Hotel Kumpeli
Best Western Hotel Kumpeli Heinola
Best Western Kumpeli
Best Western Kumpeli Heinola
Kumpeli Spa Hotel Heinola
Kumpeli Spa Hotel
Kumpeli Spa Heinola
Kumpeli Spa
Kumpeli Spa Hotel
Kumpeli Spa Heinola
Kumpeli Spa Hotel Heinola

Kumpeli Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 71 out of 217 reviews" "
Rating 8 - Good. 113 out of 217 reviews" "
Rating 6 - Okay. 29 out of 217 reviews" "
Rating 4 - Poor. 3 out of 217 reviews" "
Rating 2 - Terrible. 1 out of 217 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The setting on the river and the amenities make this a peaceful retreat for anyone desiring a spa experience. The front desk staff was attentive and efficient.
Stayed 1 night in Mar 2024

10/10 Excellent

Pilvi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Mika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the Spa, swim in the river, and the town.
Stayed 1 night in Jul 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very nice and comfortable.
Stayed 1 night in Apr 2022

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a quick business trip. The place and area was beautiful. Staff was excellent, friendly and helpful. I stumbled on this hotel driving to Helsinki from Joensuu like I do every month and I am sure I will be returning. Great food, beer and people.
Stayed 1 night in Aug 2020

8/10 Good

Tuula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Jyrki Sakari

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

8/10 Good

Pwee Sun Teresa

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Very nice environment but short staffed
Stayed 1 night in Aug 2017

10/10 Excellent

Mait

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place next to the lake.
Very nice location. Quiet. Nice spa with some saunas.
Stayed 1 night in Jul 2017

8/10 Good

Richard

Liked: Staff & service, room comfort
Nice Location, but a Little Dated.
This spa is in a great location, right by a lake. The room had a single bed and sofa. The bed was comfortable, but the room felt a little dated and not quite what I was expecting from a Spa. The food was good and overal, I would sta here again.

8/10 Good

douglas, Nottingham

Liked: Cleanliness, staff & service
Unchanged still great
Just a fabulous spot to stay.

8/10 Good

Elina

Stayed 3 nights in Aug 2024

10/10 Excellent

Anne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Hyvä kokemus
Hotelli on upealla paikalla, kylpylä oiva aikuisten rentoutumiseen, aamiainen riittävä ja maittava, Heinola hieno kesäkaupunki. Kun huoneita on tyhjinä, niin tulijoille kannattaa tarjota aina paras mahdollinen näkymä. Se saa vierailijan palaamaan.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice. Sauna with lake access!
Stayed 2 nights in Jul 2024

10/10 Excellent

Kirke

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Ville

Liked: Cleanliness, staff & service, room comfort
Rauhallinen majoitus. Hieno kylpylä. Hyvä aamiainen. Luonnonkaunis paikka.
Stayed 1 night in Jul 2024

2/10 Terrible

Ulla

Stayed 2 nights in Jul 2024

6/10 Okay

Francisco Jimenez

Business traveller
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Malamente.
Complejo de los años 80 con golpe a humedad y al menos en mi habitación el sillón olía a sudor perpetuo.
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Todella upea paikka, hienot näkymät joelle, lyhyt kävelymatka keskustaan. Rakennus kaipaisi kunnostusta. Aamiainen keskitasoa. Hinta kallis tasoon verrattuna.
Stayed 2 nights in Jul 2024

6/10 Okay

Anita

Liked: Cleanliness, staff & service
Soololomalla
Tulin yksin yhden yön lomalle. Hotelli oli ulkoasultaan ja mukavuuksiltaan jämähtänyt jonnekin 90-luvulle, uudempaa spa-osastoa lukuunottamatta. Ravintolan ruoka oli erittäin hyvää, aamupala perus settiä. Huone kaipaisi kovasti ilmastointia, koska ovi auki ei voi luonnon ja autotie melun takia nukkua. Palvelu oli ystävällistä mutta ei mitenkään mieleenpainuvaa. Ympäröivät lenkkeilymaastot viimeisen päälle ja tunnelma erittäin rauhallinen. Mielestäni hinta näillä puitteilla liian korkea, voisin tulla uudestaan huokeammalla hinnalla. Olisin toivonut että pyöriä voisi lainata ilmaiseksi näillä hinnoilla. Myös lokerikkojen kolikkosysteemi ihmetytti tänä päivänä.
Stayed 1 night in Jul 2024

10/10 Excellent

Marja-Leena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Tina

Travelled with family
Liked: Staff & service
Loistava sijainti, upealla näkymällä. Hieman kulahtaneet pinnat sekä huoneissa että ravintolassa. Sängyt kaipaa päivitystä. Upeat terassit ja kiva kylpyläosasto.
Stayed 1 night in Jun 2024

8/10 Good

Ari

Liked: Room comfort
Stayed 1 night in Jun 2024