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Helendorf River Inn, Suites & Conference Center

2.5 star property
Hotel with 1 outdoor pools, connected to the convention center in Helen

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Helendorf River Inn, Suites & Conference Center

Outdoor pool
Basic Room, 2 Queen Beds (No pets, Not Riverfront, Stairs Access Only)* -No View-No ground floor*
Terrace/patio
Property grounds
Basic Room, 2 Queen Beds (No pets, Not Riverfront, Stairs Access Only)* -No View-No ground floor*

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Laundry
    Laundry
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included

Explore the area

Map
33 Munich Strasse, Helen, GA, 30545
  • Helen Festhalle
    3 min walk
  • Helen Arts & Heritage Center
    4 min walk
  • Unicoi Hill Park
    5 min walk
  • Gainesville, GA (GVL-Lee Gilmer Memorial)
    50 min drive

Room options

View all photos for Premium Room, 2 Queen Beds, Balcony (Riverfront)

Premium Room, 2 Queen Beds, Balcony (Riverfront)

Premium Room, 2 Queen Beds, Balcony (Riverfront)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Room, 2 Queen Beds (No pets, Not Riverfront, Stairs Access Only)* -No View-No ground floor*

Basic Room, 2 Queen Beds (No pets, Not Riverfront, Stairs Access Only)* -No View-No ground floor*

Basic Room, 2 Queen Beds (No pets, Not Riverfront, Stairs Access Only)* -No View-No ground floor*

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
SureStay Hotel by Best Western Helen Downtown
Pool
Breakfast included
Parking included
Free WiFi
4.3 out of 5, Excellent, (1007)
The price is CA $420
per night
CA $490 total
includes taxes & fees
30 Nov - 1 Dec
SureStay Hotel by Best Western Helen Downtown

About the area

Helen

Heart of Helen.You'll be steps from Helen Festhalle and a 5-minute walk from Chattahoochee River. Helen Arts & Heritage Center and Unicoi Hill Park are also within half a mile (1 km).

What's nearby

  • Helen Festhalle - 3 min walk
  • Helen Arts & Heritage Center - 4 min walk
  • Charlemagne's Kingdom - 7 min walk
  • Alpine Helen/White County Convention and Visitors Bureau - 12 min walk
  • Helen Tubing & Helen Water Park - 18 min walk

Getting around

  • Hartsfield-Jackson Atlanta International Airport (ATL) - 112 min drive

Restaurants

  • ‪Bigg Daddy S Restauran - ‬7 min walk
  • ‪Cowboys & Angels - ‬4 min walk
  • ‪Hofbrauhaus Restaurant - ‬10 min walk
  • ‪Troll Tavern - ‬2 min walk
  • ‪Spice 55 - ‬13 min walk

About this property

Helendorf River Inn, Suites & Conference Center

Hotel with 1 outdoor pools, connected to the convention center in Helen
There's a coffee shop/cafe on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. An outdoor pool, a terrace, and barbecue grills are also featured at Helendorf River Inn, Suites & Conference Center. Free self parking is available.

Smoking is allowed in designated areas at this Helen hotel.

  • 98 guestrooms or units
  • 4 levels
  • 5 buildings
  • Built in 1974
  • Continental breakfast (free)
  • Conference center
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • Fireplace in lobby
  • Television in lobby
  • Onsite shopping
  • Smoking in designated areas
Helendorf River Inn, Suites & Conference Center offers 98 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 43-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Helen hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English

Property amenities

Family friendly

  • Fence around the pool
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Outdoor pool
  • Pool gate

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM–9:00 AM
  • 1 coffee shop/cafe
  • Coffee/tea in common area(s)

Things to do

  • Fishing
  • Outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Lever door handles
  • Pool hoist on site
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 43-inch flat-screen TV
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Christmas Day:
  • Front desk

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open in January and close in December.
  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Helendorf River Inn Suites
Helendorf River Suites
Helendorf River Inn, Suites & Conference Center Hotel
Helendorf River Inn, Suites & Conference Center Helen
Helendorf River Inn, Suites & Conference Center Hotel Helen

Helendorf River Inn, Suites & Conference Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 343 out of 596 reviews" "
Rating 8 - Good. 180 out of 596 reviews" "
Rating 6 - Okay. 56 out of 596 reviews" "
Rating 4 - Poor. 13 out of 596 reviews" "
Rating 2 - Terrible. 4 out of 596 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

TY

Liked: Cleanliness, staff & service, property conditions & facilities
Check in easy and guy was friendly. Can't beat the location. Both doors did not open to the balcony. One was permanently shut and the window in that one was cloudy so it ruined our view a bit. One other issue, and no fault of the hotel, is the huge parking lot across the river. When it's full it kinda ruins the picturesque view you may be looking for. And during the summer all the tubers during the day probably destroy it. Beds were comfortable. They do offer some breakfast items. Make sure to read their terms and conditions, they are very straight forward and open. If you are surprised by anything you didn't read them. Honestly, for the price, next time we will go back to the cheaper, non balcony room. They have a great little walk along the river with tons of chairs and tables so we will just utilize that next time. But location alone is worth it, once we park the vehicle it doesn't move till we check out.
Stayed 3 nights in Nov 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Jun 2024

10/10 Excellent

Janeesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was so nice and room was clean and the beds were so comfortable! The breakfast was pretty decent. Having the hotel next to the river was neat!
So many different paintings around the place!
Stayed 2 nights in Aug 2024

10/10 Excellent

Shanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
River view
Had a great time. Right on the river
Stayed 2 nights in Aug 2024

8/10 Good

Deborah, Charleston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to attractions.
Stayed 4 nights in Jul 2024

10/10 Excellent

Brett

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful
Stayed 3 nights in Jul 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Disappointed
We were upgraded to a king and kitchenette. But the curtains kept falling down, mattress was very lumpy, pillows were flat. Toilet kept running. Black stuff came out of the bathroom faucet. We told them about the faucet and curtains. But the curtains broke again. There was a family reunion and so much smoking and loud music. I let the front desk know at 10:00 but the music continued till 11pm. It said non smoking room but all balconies have ash trays to smoke on. Very misleading. My husband gets migraines so that made it horrible. We checked out 4 days earlier. At least we got reimbursed. There should be hotel policies about noise and cut off time. We will never stay here again. Front desk was kind and helpful but that was about it. Housekeeping forgot our special request the next day we were there.
Stayed 7 nights in Jul 2024

2/10 Terrible

Jimmy

This place is old and not clean Dog poop on stairs
Stayed 4 nights in Jul 2024

10/10 Excellent

Wanda s

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helen
Very clean, great location, and friendly staff. Loved our visit.
Stayed 1 night in Jul 2024

6/10 Okay

Ernest

Travelled with group
Disliked: Amenities, property conditions & facilities
No elevator!
Stayed 1 night in Jul 2024

8/10 Good

Joshua

Stayed 3 nights in Jul 2024

10/10 Excellent

Hannah

Stayed 1 night in Jul 2024

10/10 Excellent

Sharon

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This was a great location. Walking distance to everything. Our room was fantastic, we had the corner round room just above the office, my grand daughters thought they were princesses. Very clean and the beds were SO comfortable. Plenty of parking and the pool was just the temperature. We will absolutely stay there again.
Stayed 1 night in Jul 2024

10/10 Excellent

Julian

Stayed 3 nights in Jul 2024

8/10 Good

James

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Domingo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location near the river and great options for dining.
Stayed 1 night in Jun 2024

10/10 Excellent

Allison

Liked: Staff & service, property conditions & facilities
Great location! Walking distance to everything in Helen!
Stayed 2 nights in Jul 2024

8/10 Good

Billie

Travelled with family
Liked: Cleanliness
Great place and great price.
The hotel is older but the TV was new, the beds were comfy, the bathroom vanity was nice and new. Shower had good pressure and temp. The hotel is an older hotel so keep that in mind when you book. We were in a room that was in the tower and the room was great and they had little rockers outside but unfortunately the heat from the AC units kept the porch/patio area HOT! Bedding was great. Breakfast wasn't super filling but it took the edge off first thing in the am. Breakfast is frozen items that you can microwave in the lobby or in your room. They had an assortment of sausage biscuit, breakfast burrito, grits, oatmeal and cheese stick. It is VERY hard to get yoru water bottle refilled at the hotel as their are no refills stations, so be prepared for that. Overall great stay and great price. Very close and central to all of helen.
Stayed 2 nights in Jul 2024

10/10 Excellent

Kenneth

Stayed 1 night in Jul 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Excelent
Stayed 3 nights in Jul 2024

10/10 Excellent

Hani

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff.
Stayed 2 nights in Jun 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend birthday trip
Great location, clean and comfortable room, breakfast was a little lacking, would definitely stay here again.
Stayed 2 nights in Jun 2024

8/10 Good

Brandi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to everything in Helen! Walked to all the restaurants and shops during our stay. Our family loved having balcony overlooking the river and being able to hang out at the river whenever we wanted! We enjoyed tubing on the river with the Cool River tubing also. Great stay and will definitely be back again!
Stayed 3 nights in Jun 2024

8/10 Good

Tawnya

Travelled with family
Liked: Amenities
Great place to stay! Clean room with great location! The only thing I would change is to have more breakfast options
Stayed 2 nights in Jun 2024