Hotel Haven

5.0 star property
5-star luxury hotel near Kauppatori Market Square

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Photo gallery for Hotel Haven

Exterior
Lobby
Exterior
Courtyard
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Gym
  • 24/7 front desk

Explore the area

Map
Unioninkatu 17, Helsinki, 00130
  • Kauppatori Market Square
    ‪2 min walk‬
  • Helsinki Cathedral
    ‪7 min walk‬
  • Stockmann
    ‪9 min walk‬
  • Helsinki (HEL-Vantaa)
    ‪45 min drive‬

Room options

Grand Deluxe Harbour View

  • Harbor view
  • Sleeps 2
  • 1 King Bed

Helsinki Suite

  • Sleeps 4
  • 1 King Bed

Superior Room

  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

Grand Deluxe

  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

Similar properties

About the area

Helsinki

Etelainen District stay.You'll be steps from Kauppatori Market Square and within a 10-minute walk of Helsinki Cathedral with a stay at this Etelainen District hotel. Also, Stockmann is within half a mile (1 km) and Finlandia Hall is within 2 miles (3 km).

What's nearby

  • Kauppatori Market Square - 2 min walk - 0.2 km
  • Helsinki Cathedral - 7 min walk - 0.7 km
  • Stockmann - 9 min walk - 0.8 km
  • Finlandia Hall - 4 min drive - 1.9 km
  • Helsinki Exhibition and Convention Centre - 10 min drive - 5.4 km

Getting around

  • Kauppatori Station - 2 min walk
  • Helsinki (HEC-Helsinki Central Train Station) - 12 min walk
  • Helsinki-Vantaa Airport (HEL) - 45 min drive

Restaurants

  • ‪Ravintola Kappeli - ‬2 min walk
  • ‪Pompier ESPA - ‬2 min walk
  • ‪Ravintola Story - ‬3 min walk
  • ‪Scandinavia Cafe - ‬4 min walk
  • ‪Kalakauppa E. Eriksson - ‬3 min walk

About this property

Hotel Haven

5-star luxury hotel near Kauppatori Market Square
There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the luxury Hotel Haven. Parking is available for a fee.

This 5-star Helsinki hotel is smoke free.

  • 1 building
  • 137 guestrooms or units
  • 8 levels
  • 3 dining venues
  • Meeting rooms
  • Built in 2009
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Hotel Haven offers 137 accommodations with minibars and safes. Accommodations offer separate sitting areas. Smart televisions come with pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and hair dryers.

This Helsinki hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

English, Finnish, Swedish

Property amenities

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms
  • Travel crib

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 39 per night)

Food and drink

  • Buffet breakfast available for a fee weekdays 7:00 AM–10:00 AM: EUR 30 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Pay movies
  • Premium channels
  • Smart TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per accommodation, per day (maximum EUR 50 per stay)
  • Maximum 1 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 30 per person
  • Self parking fee: EUR 39 per night
  • Pet fee: EUR 15 per accommodation, per day (maximum EUR 50 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Haven Helsinki
Haven Hotel
Hotel Haven
Hotel Haven Helsinki
Haven Hotel Helsinki
Hotel Haven Hotel
Hotel Haven Helsinki
Hotel Haven Hotel Helsinki

Hotel Haven Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 676 out of 1000 reviews
Rating 8 - Good. 245 out of 1000 reviews
Rating 6 - Okay. 49 out of 1000 reviews
Rating 4 - Poor. 23 out of 1000 reviews
Rating 2 - Terrible. 7 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Totally recommend a stay here
Wonderful,relaxing stay. Beds very comfortable. Clean and quiet rooms. Breakfast has a wide selection and caters for gluten and dairy intolerances. Excellent location near Old Market.
Stayed 2 nights in Nov 2024

10/10 Excellent

Danielle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a stay downtown Helsinki - close to the Christmas market. Comfy beds, big rooms, used the gym, nice breakfast, great atmosphere in the lobby bar.
Stayed 2 nights in Dec 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location near the waterfront
Stayed 1 night in Nov 2024

10/10 Excellent

Giulia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant stay in an elegant atmosphere
I stayed at Hotel Haven twice, and I would probably stay there again. The rooms I stayed in were very spacious - one of them was differently refurbished but overall they both had a classic vibe without feeling old fashionable. They have Byredo toiletries in the bathroom and good quality robes and towels - I would have just expected something more from a five star hotel in terms of amenities (like a shower cap or a dental kit), but nothing essential was missing. Breakfast is served in a very beautiful and evocative location and offers good quality products and a good level of variety. The hotel location is also great, very central in Helsinki and with beautiful surroundings. The hotel staff is professional and very effective.
Stayed 3 nights in Oct 2024

10/10 Excellent

Ketan

Stayed 1 night in Oct 2024

10/10 Excellent

Minhua

Stayed 3 nights in Sep 2024

10/10 Excellent

Jaana, Denver

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel with friendly staff and delicious breakfast.
Stayed 1 night in Oct 2024

10/10 Excellent

Carla

Stayed 2 nights in Sep 2024

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on the harbour and very clean and spacious rooms. Staff also super helpful.
Stayed 4 nights in Sep 2024

10/10 Excellent

Marie-Therese

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A well appointed hotel with friendly staff that has the feel of a boutique hotel. Conveniently situated a few steps away from the heart of Helsinki. Very comfortable and spacious rooms. The buffet breakfast was delicious, with numerous local and traditional breakfast options to choose from. Highly recommend and would definitely return.
Stayed 3 nights in Sep 2024

10/10 Excellent

Fatima

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service
Stayed 2 nights in Sep 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jaana, Denver

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely rooms, staff and location!
Stayed 1 night in Sep 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, beautiful room and professional helpful staff.Centrally located.
Stayed 4 nights in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

paula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect. The staff was friendly, professional and helpful. The breakfast was amazing
Stayed 1 night in Sep 2024

10/10 Excellent

nelson

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Perfect location!
Stayed 6 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very pleased with our stay even though it was only 1 night. The staff was very helpful, the room was the best we have stayed in during our European trip and the hotel was perfect for sightseeing We would definitely stay again!
Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room, great breakfast, convient location, helpful staff.
Stayed 2 nights in Sep 2024

10/10 Excellent

paula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Nice rooms. Availability to check in online. Bountiful breakfast buffet
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second trip to this hotel this month -- a favourite for its quality and value and location. So close to restaurants and cafes, the market square, and the pleasures of walking and shopping downtown.
Stayed 3 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable room. Excellent location and very good breakfast
Stayed 1 night in Sep 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 night stay
Great hotel in an excellent location for exploring the City.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jaskaren

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience; great accommodations, good food, friendly staff, and great location. I was bummed I didn't get a chance to try the breakfast.
Stayed 2 nights in Aug 2024