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Kastro Hotel

3.0 star property
3-star hotel near Heraklion Port

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Photo gallery for Kastro Hotel

Terrace/patio
Reception
Lobby sitting area
In-room safe, desk, soundproofing, iron/ironing board
In-room safe, desk, soundproofing, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Spa
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
Theotokopoulou 22, Heraklion, Crete Island, 71202
  • Heraklion Town Hall
    ‪3 min walk‬
  • Heraklion Loggia
    ‪3 min walk‬
  • Historical Museum of Crete
    ‪3 min walk‬
  • Heraklion (HER-Nikos Kazantzakis)
    ‪5 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • 21 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Single Room

In-room safe, desk, soundproofing, iron/ironing board

Single Room

  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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Room

Atrion Hotel

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (774)
The price is CA $94
per night
CA $109 total
includes taxes & fees
21 Feb - 22 Feb
Atrion Hotel

About the area

Heraklion

In Heraklion .Steps from the hotel, you'll find Monastery of St. Peter and St. Paul and Heraklion Loggia. Heraklion Town Hall and Historical Museum of Crete are also within half a mile (1 km).

What's nearby

  • Heraklion Town Hall - 3 min walk
  • Historical Museum of Crete - 3 min walk
  • Heraklion Archaeological Museum - 7 min walk
  • Koules Fortress - 7 min walk
  • Heraklion Port - 16 min walk

Getting around

  • Nikos Kazantzakis Airport (HER) - 5 min drive

Restaurants

  • ‪Coffee Walk - ‬2 min walk
  • ‪Indigo Cafe - ‬2 min walk
  • ‪Παγοποιείον - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Petousis - ‬1 min walk

About this property

Kastro Hotel

3-star hotel near Heraklion Port
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Spa services, a library, and a terrace are also featured at the business-friendly Kastro Hotel.

This 3-star Heraklion hotel is smoke free.

  • 1 building
  • 39 guestrooms or units
  • 5 levels
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Library
  • Terrace
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Kastro Hotel offers 39 accommodations with laptop-compatible safes and slippers. Flat-screen televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include massages.

Languages

English, German, Greek

Property amenities

Family friendly

  • Refrigerator
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 98 ft (EUR 12 per day)

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Spa services

Accessibility

  • Elevator

Room amenities

Entertainment

  • Cable/satellite channels
  • Flat-screen TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Bathroom (partially open)
  • Hair dryer
  • Shower
  • Towels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 1:30 PM; Check-in end time: 11:30 AM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 1.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 5.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 12 per day (98 ft away)
  • In-room safe fee: EUR 5 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, and Mastercard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 1039Κ013A0004400

We should mention

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Kastro
Kastro Heraklion
Kastro Hotel
Kastro Hotel Heraklion
Kastro Hotel Crete/Heraklion
Kastro Hotel Hotel
Kastro Hotel Heraklion
Kastro Hotel Hotel Heraklion

Kastro Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 285 out of 579 reviews
Rating 8 - Good. 229 out of 579 reviews
Rating 6 - Okay. 52 out of 579 reviews
Rating 4 - Poor. 8 out of 579 reviews
Rating 2 - Terrible. 5 out of 579 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Donna

Stayed 2 nights in Oct 2024

10/10 Excellent

Shannon

Room was clean and bed was very comfortable.The staff were very pleasant and helpful. My only complaint was my room faced the street and at times it was quite noisy. Parking is a premium on the street but the hotel has an arrangement with the city for parking at 8 euro/day The breakfast was first rate!
Stayed 2 nights in Oct 2024

6/10 Okay

Azadeh

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Pros: The hotel location, beds , breakfast buffet and cleanliness were all fine. Cons; The check in was not smooth at all. The reception was rude in communication . The washroom was a bit smelly.
Stayed 1 night in Oct 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay at Kastro Hotel
Had a really nice stay at Kastro! The staff were all so lovely and helpful whenever I needed assistance from start to end. The breakfast was also great and location was perfect. Definitely would stay again!
Stayed 5 nights in Sep 2024

8/10 Good

sharon

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

8/10 Good

T. M.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice!
Really well located for town visit. Helpful, excellent value. Ask Reception to control aircon, though!
Stayed 2 nights in Sep 2024

10/10 Excellent

Diana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff. Very nice breakfast. Room was small, but well laid out. Bed was comfortable.
Stayed 3 nights in Aug 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

MR.RICHARD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean. The Sheets changed every day. Room was always tidy. Bathroom was clean every day shows attention to it. All appliances were clean and new. Air conditioning worked perfectly. The only problem"" No fox American English station on TV. Only CNN and Blumberg business. The breakfast and offered were plenty and coffee was excellent (two machines) Pancakes,Scrambled Eggs Tomato and Sausage. Fresh fruit,Butter for toast,Rolls,Bacon.Very tasty.For the price for a room who get allot for your money! YES. I reccommend this hotel.
Stayed 7 nights in Aug 2024

10/10 Excellent

Martine

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place surrounded by great tavernas and restaurants.
Stayed 1 night in Jun 2024

6/10 Okay

Ian

Liked: Cleanliness, staff & service
Disliked: Room comfort
Aircon issue
The hotel was fine except for one thing.The aircon. It was not possible to control it for our convenience, it was locked at what the hotel thought was adequate. Also , it was switched off completely during the night, ensuring a terrible night sleep,, or lack of it. I would not recommend.
Stayed 1 night in Jun 2024

8/10 Good

Kenneth

Travelled with family, Travelled with partner
Liked: Amenities, property conditions & facilities
This area is fabulous for dining. Many little restaurants and a great feel to the area. I wish we had more time to explore.
Stayed 2 nights in May 2024

4/10 Poor

Heather

Stayed 1 night in May 2024

8/10 Good

Idhijey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

6/10 Okay

paul

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Nov 2023

10/10 Excellent

william

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delightful stay
Stayed 3 nights in Nov 2023

10/10 Excellent

Firdaus F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Great and very helpful staff, particularly the cleaning person on the floor. Also very good breakfast.
Stayed 2 nights in Oct 2023

10/10 Excellent

Judah

Stayed 1 night in Aug 2023

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern boutique
Lovely, friendly hotel 100yds from the centre of the city. Breakfast was lovely but a little limited as I can’t eat dairy. Very modern rooms with very good Wi-Fi, safe at an extra charge and a sun terrace on the roof.
Stayed 3 nights in Jul 2023

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

PETER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Well placed location within easy walking distance of all necessary facilities. Extensive breakfast choice buffet format. Extremely helpful staff.
Stayed 6 nights in Jun 2023

4/10 Poor

rebekah

Travelled with partner
Liked: Cleanliness, staff & service
Smelt like smoke and the carpets didn’t feel clean. staff was nice though
Stayed 1 night in Jun 2023

10/10 Excellent

Joseph

Liked: Cleanliness, property conditions & facilities

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.central hotel with easy access to centre.
Stayed 7 nights in Apr 2023