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Heron Island Resort

3.5 star property
3.5-star beachfront resort near Heron Island Dock

Choose dates to view prices

Photo gallery for Heron Island Resort

Aerial view
Outdoor pool, pool umbrellas, sun loungers
Basic Room (Turtle Room) | Terrace/patio
Beachside Room
Bar (on property)
Reviews
8.4

Very good

Popular amenities

  • On private beach
  • Spa
    SpaSpa
  • Pool
    PoolPool
  • Parking available
    Parking availableParking available
  • Bar
    BarBar
  • Laundry
    LaundryLaundry

Check-in time

3:00 PM

Check-out time

10:00 AM

Explore the area

Map
Via Gladstone, Heron Island, QLD, 4000
  • Popular LocationThe University of Queensland - Heron Island Research Station4 min walk
  • Popular LocationHeron Island Beach5 min walk
  • Popular LocationHeron Island Dock6 min walk

Room options

View all photos for Standard Room (Reef Room)

Desk, bed sheets, alarm clocks

Standard Room (Reef Room)

  • 22 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Futon

View all photos for Beachside Room

Living room

Beachside Room

  • 22 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Futons

View all photos for Family Room (Reef Family Room)

Family Room (Reef Family Room)

Family Room (Reef Family Room)

  • 30 sq m
  • Partial ocean view
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Basic Room (Turtle Room)

Basic Room (Turtle Room)

Basic Room (Turtle Room)

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room (Turtle Family Room)

Family Room (Turtle Family Room)

Family Room (Turtle Family Room)

  • 26 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

About the area

Heron Island

On the beach.Within a 10-minute walk of the resort, you'll find The University of Queensland - Heron Island Research Station and Heron Island Dock.
View more Resorts in Heron IslandOpens in a new window

What's nearby

  • Capricornia Cays National Park - 1 min walk
  • The University of Queensland - Heron Island Research Station - 4 min walk
  • Heron Island Beach - 5 min walk
  • Heron Island Dock - 6 min walk

About this property

Heron Island Resort

3.5-star beachfront resort near Heron Island Dock
Simply walk outside to feel the sun on your face at the white sand beach. At Heron Island Resort, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like snorkeling and scuba diving.

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee. This beach resort also offers an outdoor pool, a garden, and a terrace. Parking is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Heron Island resort.

  • 1 building
  • 1 floor
  • 112 guestrooms or units
  • Meeting rooms
  • Deli
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Heron Island Resort offers 112 accommodations with ceiling fans. Rooms open to balconies or patios. Bathrooms include showers, complimentary toiletries, and hair dryers. Housekeeping is provided once per stay.
Guests can indulge in a pampering treatment at the resort's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open select days.

Languages

English

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli

Internet

  • Available in some public areas: WiFi (AUD 25 per day)

Parking and transportation

  • Uncovered self parking on site (AUD 11 per night)
  • Ferry terminal shuttle (surcharge)

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Billiards/pool table
  • Boat tours
  • Ecotours
  • Full-service spa
  • Helicopter/airplane tours
  • Kayaking
  • Outdoor pool
  • Scuba diving
  • Snorkeling

Accessibility

  • This property does not have elevators

Room amenities

Bedroom

  • Bed sheets
  • Ceiling fan

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Outdoor space

  • Balcony or patio

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Refrigerator

More

  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

Guests must transfer via Boat or helicopter to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
There is no cell phone service at this property due to its remote location.
This property is accessible by boat or helicopter. Boat transfers are available at 9:30 AM from Gladstone to Heron Island on Friday-Monday and Wednesday. The required fee for boat transfers is AUD 85 per adult and AUD 45 per child each way. On Tuesday and Thursday, access is only available via helicopter for the listed transfer service fee amounts. On December 25, access is only available via helicopter.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 75 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

The listed destination fee is charged for a maximum of AUD 21 per person, per stay.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for wireless internet in public areas: AUD 25 per day (rates may vary)
  • Uncovered self parking fee: AUD 11 per night
  • Rollaway bed fee: AUD 75 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts major credit cards, Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Heron Island Resort
Heron Island Hotel Heron Island
Heron Hotel Heron
Heron Island Resort Resort
Heron Island Resort Heron Island
Heron Island Resort Resort Heron Island

Heron Island Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 95 out of 237 reviews" "
Rating 8 - Good. 99 out of 237 reviews" "
Rating 6 - Okay. 24 out of 237 reviews" "
Rating 4 - Poor. 15 out of 237 reviews" "
Rating 2 - Terrible. 4 out of 237 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Cindy

Stayed 2 nights in Apr 2024

10/10 Excellent

Andrew

Stayed 2 nights in Mar 2024

6/10 Okay

Arash

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Heron Island's natural beauty is captivating, a true paradise for nature enthusiasts. Yet, the stay was dampened by the property's dated and poorly maintained condition. Ant infestations were a notable discomfort, detracting from the island's charm. Attention to maintenance is crucial for a better visitor experience.
Stayed 2 nights in Mar 2024

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and surrounded by wildlife non-stop
Stayed 2 nights in Mar 2024

10/10 Excellent

anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff were great and the whole trip was great dining should have more options at dinner
Stayed 4 nights in Mar 2024

10/10 Excellent

anne

Liked: Cleanliness, staff & service, property conditions & facilities
staff were freindly and helpful
Stayed 4 nights in Mar 2024

10/10 Excellent

Brendan

Travelled with family
Liked: Cleanliness, staff & service
Great & relaxing family holiday
Wonderful stay - Heron Island is such a special place! Snorkelling / diving was outstanding - turtles, rays, sharks and other marine life everywhere. We liked the new al-a-carte menu at the restaurant, although the bar cutting back on the options for simple / fast food like they used to have was a shame. Lucky to have pretty good weather as well for January - was hot & humid though. Suggest check fans in your room to make sure they are not in "winter" mode.
Stayed 5 nights in Dec 2023

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024

10/10 Excellent

Fae

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Holiday of a lifetime. Turtle hatching and laying was amazing. Highly recommend Heron Island for an unbelievable experience.
Stayed 4 nights in Feb 2024

10/10 Excellent

Lea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place on earth! You wont regret coming to heron island the rooms are all in very close proximity to the beaches and everything is a 5min walk
Stayed 5 nights in Jan 2024

10/10 Excellent

kristian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing family wee stay, 2 days in paradise!
This island is amazing!! Wildlife galore! We came for the sealife sharks, turtles and fish etc and it didnt dissapoint! Birds are everywhere... if you like birds this island is good for bird lovers! The ferry over - booking went smoothly. Parked car in carpark opposite paid for but secured. Was choppy crossing but staff were helpful and always checkjng the kids were ok and not feeljng sick etc. Room- we went with 2 bedroom beach room. It was great view onto beach, spacious. Basic room with all what you needed. Room had a celing fan not aircon so was hot but its a 3 star property. Staffing- staff all over island we felt were friendly and helpful. Always happy to hear we having good time. Big shout out to 2 guys the man siging in bar was ace and deserves a mention. Also our turtle tour at night was brilliant. Tour guide was great loves his job! Wildlife - wow we seen so much. Just standing in paddling water and see sharks. Meals - we were quite happy wjth the food overall. Breakfast was a good selection, plenty to pick from. Lunch could have done with smaller lunch snack type food menu. Diners- both nights we had rhe butter chicken as was so good!! We found it ok priced too. Few reviews werent happg wjth the cost of buffets... i think they changed it now and its a menu instead buffets. Nice pool area. Free boardgames and pool etc in the bar. Defo recommend this place and hope to be back again!!
Stayed 2 nights in Jan 2024

10/10 Excellent

Craig

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay at Heron Island. It was picture perfect. The snorkelling was incredible, so much marine life right off the shore. The staff were all incredible and super friendly. I've seen some bad reviews about the accommodation which was basic but fine, same as the food which was actually good. Also people complaining about no phone reception or tv although we found it was very refreshing to completely switch off from the rest of the world. If you can't enjoy Heron Island for what it is and need fancy accommodation and internet, then go somewhere else!

10/10 Excellent

Mariedith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its nature and close encounter to birds and turtles and marine life
Stayed 1 night in Jan 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Siddharth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

Ivan, Kanata

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our week at Heron Island was wonderful - the facilities made accessing the outstanding marine life a joy.
Stayed 7 nights in Dec 2023

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect but the shearwater…lol
Stayed 4 nights in Nov 2023

10/10 Excellent

Jinah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place has changes from 30yrs ago when I stayed there for the 1st time. It is still a beautiful place with great diving. It was good to see that reefs around it were not damaged. More rooms and upgraded facilities. No more just back packers. Now, it is more for families, couples, and older people. With proper diving boats now, diving was certainly more comfortable.
Stayed 3 nights in Nov 2023

10/10 Excellent

Graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heron Island is an amazing place. So much wildlife just outside the door of your room. From turtles, rays, sharks to multiple different birds. It’s easy to snorkel off the beaches. The resort offers a range of activities. We loved our time there.
Stayed 3 nights in Nov 2023

8/10 Good

Christine

Stayed 5 nights in Nov 2023

6/10 Okay

Stephen

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
staff excellent food very average island wonderful
Stayed 2 nights in Nov 2023

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is amazing and the kayaking, snorkeling, bird and reef tours were fun and informative. The breakfast was ok, but the dinner was terrible. I don’t understand why it has to be that way.
Stayed 2 nights in Oct 2023

10/10 Excellent

Tatiana

Stayed 2 nights in Oct 2023

10/10 Excellent

akihiko

Travelled with family
Liked: Cleanliness, staff & service
Facilities seem a little old. But nature is wonderful, so it's not a problem.
Stayed 3 nights in Sep 2023