Atlantica Caldera Palace - All Inclusive

5.0 star property
Upscale beachfront property with 4 outdoor pools

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Atlantica Caldera Palace - All Inclusive

4 outdoor pools, open 10:00 AM to 6:00 PM, pool umbrellas, sun loungers
Double Room Swim up Inland View
7 restaurants, breakfast, lunch, dinner served; Italian cuisine
Deep soaking tub, free toiletries, hair dryer, bathrobes
Sports facility

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • Gym
    Gym

Explore the area

Map
ANALIPSI, Hersonissos, 70014
  • Aquaworld Aquarium
    5 min drive
  • Convention Centre Creta Maris
    7 min drive
  • Sarandaris Beach
    17 min drive
  • Heraklion (HER-Nikos Kazantzakis)
    19 min drive

Room options

Twin / Double Room Inland View

  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Twin Sofa Bed

Family Suite Private Pool Sea View

  • 47 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

Family Room Sea View

  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

Family Suite Private Pool Inland View

  • 47 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

Family Room Inland View

  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

Suite, City View

  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

Double Room Sea View

  • 25 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed OR 1 Twin Sofa Bed

Double Room Swim up Inland View

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Double Room Private Pool Inland View

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Family Suite, Sea View

  • 47 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Family Suite Swim Up Inland View

  • 47 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

Family Suite Swim Up Sea View

  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

Similar properties

About the area

Hersonissos

Beachside getaway.Within 3 miles (5 km) of this Hersonissos property, you'll find Ekklisia Agios Konstantinos and Convention Centre Creta Maris. Aquaworld Aquarium and Sarandaris Beach are also within 3 miles (5 km).

What's nearby

  • Port of Hersonissos - 6 min drive
  • Convention Centre Creta Maris - 7 min drive
  • Star Beach Water Park - 7 min drive
  • Crete Golf Club - 9 min drive
  • Sarandaris Beach - 17 min drive

Getting around

  • Nikos Kazantzakis Airport (HER) - 19 min drive

Restaurants

  • ‪Wok & Chopsticks - ‬17 min walk
  • ‪Stella Palace Bar - ‬14 min walk
  • ‪Restaurant Poseidon - ‬11 min walk
  • ‪Mediterra Restaurant - ‬13 min walk
  • ‪Restaurant Elia - ‬13 min walk

About this property

Atlantica Caldera Palace - All Inclusive

Upscale beachfront property with 4 outdoor pools
Atlantica Caldera Palace - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Atlantica Caldera Palace - All Inclusive offers its guests a full-service spa, 4 outdoor swimming pools, an outdoor tennis court, and a waterslide. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 7 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces.

A business center and 3 meeting rooms are available. A children's pool, a fitness center, and a terrace are also featured at the luxury Atlantica Caldera Palace - All Inclusive. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Hersonissos property.

  • 411 guestrooms or units
  • 7 dining venues
  • 3 bars by the pool
  • 7 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
Atlantica Caldera Palace - All Inclusive offers 411 air-conditioned accommodations with free minibar items and safes. Rooms open to furnished balconies. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

This Hersonissos property provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 4 years old are not allowed in the spa.

Languages

English, French, German, Greek, Russian

Property amenities

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's club
  • Children's pool
  • Free supervised childcare
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:30 AM
  • 7 restaurants and 1 coffee shop/cafe
  • 3 poolside bars and 7 bars/lounges
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 4 outdoor pools
  • Fitness classes
  • Arcade/game room
  • Archery
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness center
  • Full-service spa
  • Lifeguards on site
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Table tennis
  • Tennis
  • Volleyball
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free minibar
  • Free tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between November 1 and March 30.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:00 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Atlantica Caldera Palace All Inclusive All-inclusive property
Atlantica Caldera Palace All Inclusive Hersonissos
Atlantica Caldera Palace All Inclusive
All-inclusive property Atlantica Caldera Palace - All Inclusive
Atlantica Caldera Palace - All Inclusive Hersonissos
Atlantica Caldera Inclusive
Atlantica Caldera Palace All Inclusive
Atlantica Caldera Palace - All Inclusive Hersonissos
Atlantica Caldera Palace - All Inclusive All-inclusive property

Atlantica Caldera Palace - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 37 out of 54 reviews" "
Rating 8 - Good. 6 out of 54 reviews" "
Rating 6 - Okay. 7 out of 54 reviews" "
Rating 4 - Poor. 1 out of 54 reviews" "
Rating 2 - Terrible. 3 out of 54 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Helen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the most wonderful stay at this hotel, we had a swim up suite which was perfect with a great view of the sea. The food was amazing and the staff so brilliant. The only downside was the drinks and I wish there had been an option to updgrade to a premium package as it did spoil the holiday a bit. The best thing about the hotel was the lovely entertainments team in the evening, a special mention to the brilliant Jorje who delighted us each evening with his singing and even serenaded me on my birthday. What a lovely guy! Andy was also fabulous and the saxophone player all 3 super talented. Some parts of the hotel could have used a cosmetic update but honestly I loved the hotel and would come back.
Stayed 7 nights in Jun 2024

6/10 Okay

Nat

Travelled with family
Liked: Cleanliness
A nice resort however the location is an issue unless you have a car. It feels rather remote and the beach didn’t look amazing here like what you would expect. Need to go out and visit some beautiful beaches and everything felt so far away… Could hardly secure sun-beds in the adults only space which was frustrating. Annoying that you can’t swim in pools after 6pm and no shaded areas in any of the pool areas.
Stayed 5 nights in Jun 2024

6/10 Okay

HEMAL

Travelled with family, Travelled with group
it was not so good the ac was not working and they did not change the room but keep on sending the technician who could not do anything for two nights the restaurants were understaffed and they could not provide us reservations for another restaurants
Stayed 3 nights in Jun 2024

10/10 Excellent

Nicky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service we received at Atlantica Caldera Palace was exceptional from the moment we arrived. We were greeted with mojitos for us to enjoy while we checked in. The hotel wasn’t certain what time we would arrive, so had arranged food and drinks to be provided for us in our room. It was also our honeymoon and the hotel wasn’t aware before we arrived. On our second night we returned to the room to find a bottle of wine, fruits and other snacks and a letter from the hotel to congratulate us and offer us special offers to use in the hotel which was a very thoughtful gesture. We arranged different dinining options at the a La carte restaurants with Veronica on the PR desk. She was very helpful and arranged everything for us and also made some recommendations for places to visit. The service really could not be faulted throughout the hotel. The housekeepers were expetional and every evening we returned to find our beds had been turned down and chocolate left on the pillows. Katrina, one of the waitresses, was incredible. She was so friendly and personable and made such an effort for our stay. She insisted we tried different local liquors and told us a bit about each one. She really was an asset to the hotel. There were a number of other waiters and waitresses and bar tenders that were brilliant in the adult bar and the adult dining area.
Stayed 7 nights in Jun 2024

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was exceptional! From the start, we had ongoing communication prior to our arrival, which made everything smooth and stress-free. Despite our short notice, the hotel graciously accommodated an early check-in. To celebrate our girls' trip, which included a birthday and a bachelorette, they went above and beyond by sending complimentary fruits, drinks, and cake to our room. We were thrilled to receive an upgrade to a room with a private swim-up pool, making our stay even more special. The staff and services were just exceptional! Although we encountered a minor issue with our key entry and had to wait an additional 15 minutes for maintenance, the staff immediately offered us free drinks, which was incredibly generous and unnecessary but highly appreciated. Their accommodating nature and dedication to making our experience beautiful truly stood out. I highly recommend this place for anyone seeking a memorable and delightful stay. Thank you to everyone who made our trip unforgettable!
Stayed 3 nights in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Amazing hotel, we had a private pool which was great. Staff were so helpful, food and drinks were also amazing. We had an amazing holiday and would return.
Stayed 11 nights in Apr 2024

10/10 Excellent

Charmain

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
During our stay we had a very enjoyable time. Visited for my wife’s birthday and had a great experience, the staff was kind and helpful, and added to the fun. The amenities were awesome, on my wife’s birthday the hotel made a great gesture sending her a cake with some certificates to the on site spa and discounts at the on site jewelry store a very sweet and kind gesture that made her birthday all that more special. The various pools to visit were amazing and the short trip to the beach was great, morning coffees with a spectacular view. Thank you for an amazing experience
Stayed 6 nights in Apr 2024

10/10 Excellent

Joby

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Property
Stayed 2 nights in Apr 2024

10/10 Excellent

Patrick John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good service,Friendly, Good food,Right on the beach and nice rooms.
Stayed 7 nights in Mar 2024

8/10 Good

Marvin, Iowa City

Liked: Cleanliness, amenities, property conditions & facilities
Decent option but not 5 stars. Restaurant reservation system left a lot to be desired. Everything full the moment they were available. Literally within 1 minute of opening only times we’re 9pm and even those options were limited. Staff didn’t try to be helpful. If you’re similar to Cancun all inclusive, this will fall short.
Stayed 3 nights in Sep 2023

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely modern property, beautifully laid out. Lots of pools including adults only areas. Several different restaurants. All inclusive food was excellent. Nice beer, shame about the included wine. Own segment of beach just outside property. Small village nearby to wander around. Would recommend to families and couples of all ages.
Stayed 8 nights in Aug 2023

10/10 Excellent

Yanina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great hotel, and I especially like how Adult area is segregated from kids one (swimming pools and a bar). The sea is fantastic! Staff is very helpful, rooms are big and are very clean.
Stayed 4 nights in Aug 2023

10/10 Excellent

Alejandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a great all inclusive resort! When we arrived, they surprised us with a free upgrade and gave us a family suite which was amazing. It even had a private pool! They received us with juice for the kids and sparkling wine for me and my husband. They gifted us a wine bottle and a fruit basket. The food in all the restaurants was a little bland for my taste but good. They have many pools, so it never feels crowded. My kids were entertained during the day at the pool and in the ocean. In the evenings, they enjoyed playing in the gaming room very much. They ran around the resort by themselves, and it was very safe. We were mostly in the beach where they have bar service and a water fountain. The lifeguard was always on watch, and we felt very safe swimming in the ocean. The beach is beautiful, and the ocean is calm. From the resort you can see the amazing sunsets. I would go back in a heartbeat!

10/10 Excellent

James Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
After a short notice booking we were worried that we might have made a hasty decision when choosing this resort. The moment that we arrived those fears disappeared. Absolutely fantastic property. Service is superior to any other resort that we have visited in this world. You will be doing yourself a disservice not to book this resort for your next family vacation. We can not stress enough how wonderful this resort is for a family vacation
Stayed 7 nights in Jun 2023

6/10 Okay

Luke

Stayed 11 nights in Jun 2023

10/10 Excellent

Jaymie-Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is extremely clean and well maintained. The staff are very kind and accommodating. I am glad we chose this resort as it had tons of pools, seating options and a huge delicious buffet. Pools are very cold in May but still was a beautiful resort with ocean view and easy access. There are lots of excursions that can be easily signed up for, the quadding tour was very fun! I wish we had been informed when getting there that dinners need to be reserved if you want to go anywhere except the buffet. Even though we didn’t go during the very busy time it was near impossible to get a dinner reservation so we ended up eating at the buffet a lot but there was always a large selection there at least. There were lots of children which wasn’t a problem for myself or my husband and there are a few options for adult only areas but if you want a resort with no kids running around/swimming/yelling then this is not the place for you. The little shop on the resort where you can buy sunscreen etc is very expensive but there is a shop directly across the street from the resort that sells everything for half the price. It rained a few days so we looked at the spa at the resort but all of the treatments were extremely overpriced and the spa staff were a tad pushy. Overall, everything considered, I would recommend and go back to this resort!
Stayed 6 nights in May 2023

10/10 Excellent

Alison

Liked: Staff & service, amenities, property conditions & facilities
Just arrived back from an amazing stay at Atlantica Caldera Palace. The staff at this hotel are the best there is, nothing is too much trouble. A special mention to Alyssa for the special welcome she arranged for us when we arrived. To all the guys at the Guru Bar. Also Nicole on Thursday evening. She was fantastic and definitely made the night a great night for everyone. We stayed a week and from the reviews from others I can honestly say they didn't stay in the same place as us. All the A la carte and the main restaurant were excellent, always fresh and very tasty. We loved this hotel so much that we are already looking to re-book for next year.
Stayed 7 nights in Sep 2022

10/10 Excellent

debra

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the direct access to the beach and all of the amazing views and scenery!
Stayed 6 nights in Aug 2022

10/10 Excellent

Alison Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room - we had a family suite with private pool. the adult areas (bar, pools) were lovely and quiet and we really liked the adults only breakfast in the Greek restaurant.
Stayed 7 nights in Jul 2022

8/10 Good

Robert

Travelled with group
Liked: Cleanliness, property conditions & facilities
Correct
Séjour agréable dans l'ensemble mais ne pas s'attendre à un "vrai" 5 étoiles. Points positifs : - grand hôtel mais réparti sur plusieurs bâtiments donc les couloirs ne sont pas bruyants et la circulation assez facile - plusieurs piscines - plusieurs espaces adultes - chambre grande et propre - parking gratuit - serveurs serviables Points négatifs : - pas beaucoup d'informations sur le fonctionnement de l'hôtel au moment du check-in - beaucoup d'enfants donc assez bruyant à certains endroits, surtout au buffet malgré le coin adultes only - la qualité de la nourriture des restaurants est vraiment moyenne (possibilité de réserver certains restaurants mais souvent complets) - choix des alcools bas de gamme dans la formule all inclusive - fléau de tous les hôtels : réserver les transats tôt le matin - ce qui devrait être interdit car certains transats restent vides jusqu'à 15h Je recommande pour les familles avec plusieurs enfants mais pas pour les couples ou entre amis.
Stayed 4 nights in May 2024

8/10 Good

Aleksandar

Stayed 7 nights in Apr 2024

10/10 Excellent

Celine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Itay

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia hat uns gerettet und aus dem Hotel befreit. Zu viele Treppen zum Zimmer. Dreckige Räume, Insekten im Bad, Schimmelspuren im Badezimmer, kein Essen nach 21:00 auch wenn man spät im Hotel ankommt, Personal kennt sich im eigenen Hotel nicht aus. NIE WIEDER! FINGER WEG!
Stayed 5 nights in Sep 2023

10/10 Excellent

Maja

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2023

10/10 Excellent

Remco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wat een fantastisch hotel! Personeel zeer kindvriendelijk, leuke activiteiten, aan het strand, heerlijk uitgebreid buffet! Aanrader!
Stayed 14 nights in Jun 2023