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Diogenis Blue Palace

4.0 star property
4-star beach hotel with restaurant

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Photo gallery for Diogenis Blue Palace

Sundeck
Private beach nearby, sun loungers, beach umbrellas
Standard Double Room, Sea View
Billiards
Seasonal outdoor pool, pool umbrellas, sun loungers

Reviews

7.0 out of 10
Good

Popular amenities

  • All-inclusive
  • Bar
  • Breakfast available
  • Pet-friendly
  • Pool
  • Laundry

Explore the area

Map
Kato Gouves, Hersonissos, Crete Island, 70014
  • Marina Beach
    ‪13 min walk‬
  • Cretaquarium
    ‪7 min drive‬
  • Gouves Beach
    ‪9 min drive‬
  • Heraklion (HER-Nikos Kazantzakis)
    ‪18 min drive‬

Room options

View all photos for Family Room, 1 Bedroom (Separate)

Room amenity

Family Room, 1 Bedroom (Separate)

  • 32 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 1 Double Bed and 1 Queen Bed

View all photos for Family Room (Open Plan), Sea View

View from room

Family Room (Open Plan), Sea View

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 Queen Bed and 2 Twin Beds

View all photos for Standard Double Room, Sea View

View from room

Standard Double Room, Sea View

  • 25 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Double Room, Pool View

Room amenity

Standard Double Room, Pool View

  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Family Room, Ground Floor (Open Plan)

Desk, soundproofing, free WiFi, bed sheets

Family Room, Ground Floor (Open Plan)

  • 28 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Standard Triple Room

Room amenity

Standard Triple Room

  • 25 sq m
  • Sleeps 3
  • 3 Twin Beds OR 1 Twin Bed and 1 Queen Bed

View all photos for Family Room (Open Plan)

Room amenity

Family Room (Open Plan)

  • 28 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Standard Single Room, Pool View

Room amenity

Standard Single Room, Pool View

  • 20 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Economy Double Room, Ground Floor

Desk, soundproofing, free WiFi, bed sheets

Economy Double Room, Ground Floor

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

About the area

Hersonissos

Walk to the beach.Within a 15-minute walk of the hotel, you'll find Ekklisia Agios Konstantinos and Marina Beach. Gouves Beach and Dinosauria Park are also within 3 miles (5 km).

What's nearby

  • Marina Beach - 13 min walk
  • Gouves Beach - 9 min drive
  • Port of Hersonissos - 10 min drive
  • Star Beach Water Park - 11 min drive
  • Crete Golf Club - 13 min drive

Getting around

  • Nikos Kazantzakis Airport (HER) - 18 min drive

Restaurants

  • ‪The Kitchen - ‬3 min walk
  • ‪The Island Bar & Restaurant - ‬1 min walk
  • ‪Sportbar Gouves Park Resort - ‬4 min drive
  • ‪Coffee Corner Γουβες - ‬19 min walk
  • ‪Atlantis Bar - ‬17 min walk

About this property

Diogenis Blue Palace

4-star beach hotel with restaurant
Diogenis Blue Palace is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Unwind on the private sand beach, located just 50 meters away. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. After a day at the beach, enjoy amenities at Diogenis Blue Palace like a seasonal outdoor pool and a children's pool.

A free manager's reception is offered daily. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. Self parking is free.

Smoking is allowed in designated areas at this Mediterranean Hersonissos hotel.

  • 100 guestrooms or units
  • 3 levels
  • Manager's reception (free)
  • Deli
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Self-service laundry
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Pool or billiards table
  • Terrace
  • Gift shop
  • Television in lobby
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Diogenis Blue Palace offers 100 air-conditioned accommodations with coffee/tea makers. Rooms open to balconies. Satellite television is provided.

Bathrooms include showers. This Hersonissos hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Languages

Arabic, English, French, German, Greek, Italian, Russian

Property amenities

Family friendly

  • Children's pool
  • Laundry facilities
  • Playground
  • Refrigerator
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free offsite parking
  • Street parking available
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–9:30 AM: EUR 15 for adults and EUR 15 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Free daily reception

Things to do

  • Billiards/pool table
  • Children's pool
  • Playground
  • Seasonal outdoor pool

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • Satellite channels
  • TV

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Desk
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
Guests can access their accommodation through a private entrance
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Private entrance

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Airport shuttle fee: EUR 40 per vehicle
  • A fee will be charged for use of certain facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in September.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Diogenis Blue Palace Hotel Gouves
Diogenis Blue Palace Hotel
Diogenis Blue Palace Gouves
Diogenis Blue Palace Hotel
Diogenis Blue Palace Hersonissos
Diogenis Blue Palace Hotel Hersonissos

Diogenis Blue Palace Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 12 out of 41 reviews
Rating 8 - Good. 12 out of 41 reviews
Rating 6 - Okay. 4 out of 41 reviews
Rating 4 - Poor. 8 out of 41 reviews
Rating 2 - Terrible. 5 out of 41 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

5.8/10

Amenities

6.6/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

8/10 Good

Valdas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jul 2022

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2022

2/10 Terrible

Jaroslav

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad experience
Stayed 1 night in Jun 2022

8/10 Good

Michalis

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Ok
Stayed 1 night in Apr 2022

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The location was right next to the sea, the property has potential. We didn’t have our own room we had to share our room with a family friend. No commodity- other rooms were offered water and juice.
Stayed 8 nights in Sep 2019

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
We order transfer from the airport to the hotel, and the driver didn't come to pick us. The shower was too small for one average preson. In our first day there was not hot water to shower. The stuff was not nice, and didnt explain the facilities outside the hotel. In our first day, the hotel was full and the food was not enough for every one. The beach near to the hotel was to small and with small stones, so we prefered to go to somewhere else. we will not come back and will not recommend this hotel to anyone.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Aug 2019

10/10 Excellent

Kristyna

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2019

10/10 Excellent

Raj, Telford, UK

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had exceptional service from all the staff at Diogenis , right from the driver Costas who picked us up from the airport, Stavros the manager, Dimitris and Maria. A special thank you to Levteris, who was outstanding, always greeting us with a smile and helping us with our queries. We thoroughly enjoyed our stay and would highly recommend staying at Diogenis Blue Palace.
Stayed 6 nights in Jul 2019

6/10 Okay

Teresa

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Apr 2019

4/10 Poor

Eduardas

Liked: Staff & service
Disliked: Cleanliness, room comfort
Disappointing
Haven't met expectations and it was a disappointment. To start the area is far away from main cities. Secondly the cleanlines of the room was terrible , they haven't changed towels, bed sheets or took away dirty cups or cutlery. The wifi in the hotel was terribly slow. Some days we had no hot water in our room. The bat next to the pool was really poor. Finish in positive note staff was really good and wellcoming all the time. Wouldn't go again.
Stayed 4 nights in Oct 2018

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful hotel on the sea front
A wonderful hotel on the sea front with its own beach opposite. Great friendly staff made checking in a welcoming experience and two lovely rooms were ready which we appreciated due to our late flight. Restaurant had been kept open until we had eaten thankfully. The pool is very clean and surrounding areas are well looked after. Food is prepared in their kitchens with a very good selection which pleases our party of all tastes. Greek, English and continental fayre every day. No problems at all during our stay and staff very useful for booking days out and finding trustworthy taxis for our grandchildren’s evenings out. Considering ours was a late booking as a surprise for our family we have been delighted with our choice.
Stayed 14 nights in Aug 2018

8/10 Good

Marsh, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice hotel
Hotel was adjacent to the beach. The staff were perfectly delightful and helpful especially Maria in the restaurant and Dimitra at reception. Ilia’s the restaurant manager was very friendly and made sure that all clients were happy at all times. Would revisit in future. I will close off by inserting a picture of the view from the balcony of our bedroom.
Stayed 7 nights in Aug 2018

8/10 Good

Sean, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, my room looked out over the beach, which they owned. Good salt water pool. Friendly staff. Rooms and main reception a bit tired. Generally very pleasant experience.
Stayed 8 nights in May 2018

8/10 Good

Olivier

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Hôtel agréable et personnel au petit soin. Le buffet est bien mais pas exceptionnel. Le service de ménage n’est pas exceptionnel. Je recommande tout de même pour un voyage en famille.
Stayed 7 nights in Aug 2024

8/10 Good

Evelyn

Travelled with family
Liked: Cleanliness, staff & service
Das personal ist sehr sehr nett und hilfsbereit. Sehr freundlich und zuvorkommend. Die Sauberkeit, die Einrichtung und das Essen ist schrecklich. Ich habe jede Tag auswärts gegessen, obwohl ich all inklusive gebucht habe, jedoch war das Essen schlimm.
Stayed 6 nights in Oct 2022

4/10 Poor

Andreas Karl

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Außen Hui - Innen Pfui. Das Hotel ist ein völlig abgewirtschaftetes Objekt. Möbel kaputt, Bad defekt, alles alt und verschlissen. Zerschlissene, teils kaputte Bettwäsche/Betten, keine Bezüge usw. usw. Die Liste der Mängel ist endlos. Die guten Zeiten und die 4 Sterne sind lange her! Man muss mit der Putzfrau streiten, damit sie nicht putzt, während man im Bett liegt. Hier wird einfach nur noch Geld abgeschöpft, solange das Haus nicht schließt. Das einzig positive ist das (wenige) Personal mit 14 h Schichten - freundlich! Das Essen ist für All-In in Ordnung.
Stayed 6 nights in Oct 2022

6/10 Okay

Stephanie

Travelled with group
Liked: Cleanliness, staff & service
Stayed 7 nights in Oct 2022

2/10 Terrible

Jacopo

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura pessima!Spacciata per un 4 stelle con spa ( al nostro arrivo scopriamo che non c'è)spiaggia(condivisa con altri hotel e ristoranti quindi al Diogenis rimangono 6 lettini con ombrelloni),fatiscente, con bagno rotto e arrugginito nelle camere... pagato per un hall inclusive che al nostro arrivo scopriamo che è pensione completa,acqua calda inesistente,cibo identico proposto a pranzo e cena......potrei andare avanti per molto,invece preferisco dirvi:PRENOTATE SUL SITO DI EXPEDIA!!!! Dati i notevoli problemi abbiamo contattato il servizio clienti:disponibili,gentilissimi,professionali ci hanno ascoltato e risolto in maniera superba, il pasticcio che aveva genereto il Diogenis !
Stayed 7 nights in Aug 2022

6/10 Okay

Julie

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Notre séjour s est bien déroulé dans l ensemble mais l établissement ne vaut absolument pas 4 étoiles!!! Le personnel est plutôt agréable et la piscine et la plage également mais… Les chambres sont très rustiques et les salles de douche très très sales et vétustes. Nous avons pris des photos tellement le bois du miroir était gonflé par l humidité et les joins de la douche moisis. Les filtres de la climatisation étaient également remplis de poussière et empêchait donc de la faire fonctionner correctement. La formule all inclusive ne propose aucune collation entre la fin du buffet de midi à 14h30 et le début de celui du soir a 19h. Le buffet est presque le même chaque jour et il y a très peu de mets locaux. Le bar n ouvre qu a 11h le matin alors que le buffet déjeuner ferme a 10h. Nous n avons donc rien à boire pendant une heure.
Stayed 7 nights in Aug 2022

10/10 Excellent

Krisztina

Stayed 5 nights in Jun 2022

4/10 Poor

Valentine Clemence de

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Discotheek onder ons raam tot 04.30 keiharde muziek de eerste nacht nauwelijks geslapen, zeer onaardig management (receptie), overig personeel wel vriendelijk, eten basic maar te verwachten bij all incl., oud meubilair en oude/vieze douche maar was niet echt een probleem voor ons, zeker geen 4 sterren waard. Recensie was veel positiever geweest als de manager niet zo onaardig was geweest, nare vent.
Stayed 4 nights in Jun 2022

2/10 Terrible

elisa

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Non hanno mai pulito camera nè bagno in 7 giorni di soggiorno. Non abbiamo capito cosa entrava a fare la signora delle pulizie tutti i giorni dato che trovavamo camera e bagno esattamente uguali ogni volta. Bagno fatiscente e sporco.
Stayed 7 nights in Sep 2021

4/10 Poor

dominique

Disliked: Cleanliness, staff & service, property conditions & facilities
Diogenis ** no palace
Catégorisé 4****, mérite 2** pas plus, on est bien loin du palace!!! tout est dans le tape à l’œil peintures extérieur et piscine, sinon le reste est vieillot. Accueil trés formel, prise de température, désinfection des bagages, positif en cette période de covid mais il faut que ce soit de même dans la vie de l'hotel. Nous apprenons que le masque n'est pas obligatoire dans l'hotel, le covid 19 serait il capté à l'arrivée!!! Propreté hygiène: Des mots qui ne font pas partis du vocabulaire de cet hôtel, ménage pas fait pendant les 3 jours que nous y étions, serviettes pas changées, salle de douche petite, sale et mal entretenue ( nous prenons la douche avec des tongs !!!) Repas: file d'attente comme à la cantine en période covid c'est normal mais ce qu'il est le moins, nous étions ma femme et moi les seules à porter un masque hors personnel de l'hôtel!!! Nous ne recommandons pas cet hôtel, on peut trouver bien mieux dans Gouves dans la même gamme de prix, dans cette période de covid on doit s'attendre à plus de rigueurs, le port du masque devrait être obligatoire pour déambuler dans l'hôtel et dans les files d'attentes du restaurant, ce manquement est inadmissible. Nous venions de passer 3 semaines dans un appart hotel sur Elounda et les mesures de protections étaient exemplaires, diogenis devrait s'en inspirer. Les points positifs sont la piscine, vue mer et la petite plage devant l'hôtel mais ça s'arrête là. Hôtel.com, cet Hôtel bas de gamme ne vous mérite pas.
Bac à douche chambre standard
Bac à douche chambre standard
Stayed 3 nights in Sep 2020

8/10 Good

Séverine

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Très bien
Tout à portée de main Très grande piscine propre et la mer juste en face Les repas variés et bon Le personnel très bien Le seul bémol est la salle de bain un peu vieillot
Stayed 14 nights in Aug 2020