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Grand Mercure Allegra Hervey Bay

4.5 star property
4.5-star beach aparthotel with outdoor pool

Choose dates to view prices

Photo gallery for Grand Mercure Allegra Hervey Bay

Exterior
Full-size fridge, microwave, oven, stovetop
Rooftop Ocean View Executive Apartment
Aerial view
Rooftop Ocean View Executive Apartment | Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Washer
  • Air conditioning
  • Kitchen
  • Dryer

Explore the area

Map
468 The Esplanade, Reception: 70 Cypress St, Torquay, QLD, 4655
  • Shelly Beach
    ‪18 min walk‬
  • Esplanade
    ‪1 min drive‬
  • Urangan Central Shopping Centre
    ‪4 min drive‬
  • Hervey Bay, QLD (HVB)
    ‪8 min drive‬

Room options

View all photos for Two Bedroom Cypress View

2 bedrooms, minibar, laptop workspace, soundproofing

Two Bedroom Cypress View

  • 120 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for One Bedroom Cypress View

Terrace/patio

One Bedroom Cypress View

  • 110 sq m
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Apartment, 2 Bedrooms (Courtyard Spa)

2 bedrooms, minibar, laptop workspace, soundproofing

Family Apartment, 2 Bedrooms (Courtyard Spa)

  • 170 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for 2 Bedroom Apartment

Full-size fridge, microwave, oven, stovetop

2 Bedroom Apartment

  • 122 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment, 2 Bedrooms Swim-up

2 bedrooms, minibar, laptop workspace, soundproofing

Apartment, 2 Bedrooms Swim-up

  • 150 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment, 1 Bedrooms (Courtyard Spa)

2 bedrooms, minibar, laptop workspace, soundproofing

Apartment, 1 Bedrooms (Courtyard Spa)

  • 160 sq m
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 2
  • 1 Queen Bed

View all photos for 2 bedroom Rooftop Spa Apartment

2 bedroom Rooftop Spa Apartment

2 bedroom Rooftop Spa Apartment

  • 140 sq m
  • 2 bedrooms
  • 1 bathroom
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for 2 Bedroom Pool View Apartment

2 Bedroom Pool View Apartment

2 Bedroom Pool View Apartment

  • 122 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for 2 Bedroom Queen / Double Apartment

2 Bedroom Queen / Double Apartment

2 Bedroom Queen / Double Apartment

  • 122 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for 1 Bedroom Apartment

2 bedrooms, minibar, laptop workspace, soundproofing

1 Bedroom Apartment

  • 110 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Rooftop Ocean View Executive Apartment

Rooftop Ocean View Executive Apartment

Rooftop Ocean View Executive Apartment

  • 122 sq m
  • 2 bedrooms
  • 3 bathrooms
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

2 Bedroom K/Q Oceanview Executive

  • 122 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for One Bedroom Apartment

2 bedrooms, minibar, laptop workspace, soundproofing

One Bedroom Apartment

  • 110 sq m
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Apartment, 2 Bedrooms, Ocean View

2 bedrooms, minibar, laptop workspace, soundproofing

Family Apartment, 2 Bedrooms, Ocean View

  • 200 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for 3 Bedroom apartment

2 bedrooms, minibar, laptop workspace, soundproofing

3 Bedroom apartment

  • 130 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed and 3 Twin Beds

Similar properties

Exterior

Oaks Hervey Bay Resort and Spa

  • Pool
  • Kitchen
  • Washer
  • Dryer
4.6 out of 5, Wonderful, (1737)
The price is CA $278
per night
CA $306 total
includes taxes & fees
18 Mar - 19 Mar
Oaks Hervey Bay Resort and Spa

About the area

Hervey Bay

Seaside stay .Your stay at this Torquay aparthotel places you within 2 miles (3 km) of Shelly Beach and Esplanade. Urangan Central Shopping Centre and Urangan Pier are also within 2 miles (3 km).
View more Aparthotels in Hervey BayOpens in a new window

What's nearby

  • Shelly Beach - 18 min walk - 1.5 km
  • Esplanade - 1 min drive - 0.0 km
  • Urangan Pier - 3 min drive - 2.4 km
  • Hervey Bay Botanic Garden - 4 min drive - 3.1 km
  • Great Sandy Straits Marina - 6 min drive - 4.1 km

Getting around

  • Hervey Bay, QLD (HVB) - 8 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Tres Salsas - ‬17 min walk
  • ‪Planet 72 Icecreamery - ‬19 min walk
  • ‪Kondari - ‬3 min drive
  • ‪Bayaroma - ‬14 min walk

About this property

Grand Mercure Allegra Hervey Bay

4.5-star beach aparthotel with outdoor pool
Grand Mercure Allegra Hervey Bay offers its guests an outdoor pool, a sauna, and a 24-hour fitness center. Public spaces have free WiFi. Event space at this aparthotel measures 215 square feet (20 square meters) and includes conference space. A terrace, tour/ticket assistance, and a garden are also featured at the luxury Grand Mercure Allegra Hervey Bay. Self parking is free.

This 4.5-star Hervey Bay aparthotel is smoke free.

  • 1 building
  • 24 guestrooms or units
  • 215 sq ft of conference space
  • 20 sq m of conference space
  • Built in 2007
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference space
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
Grand Mercure Allegra Hervey Bay offers 24 accommodations with washers/dryers and minibars. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

This Hervey Bay aparthotel provides complimentary wireless Internet access. 40-inch flat-screen televisions come with cable channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided once per stay.

Languages

English

Property amenities

Beach

  • Near the beach

Pool/Spa

  • Outdoor pool
  • Sun loungers
  • Umbrellas
  • Sauna
  • Steam room

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site

Family friendly

  • Free crib/infant bed

Kitchen

  • Refrigerator (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Electric kettle
  • Toaster
  • Cookware/dishes/utensils

Dining

  • Dining table
  • Minibar

Bedrooms

  • Bed sheets provided

Bathrooms

  • Separate bathtub and shower
  • Hair dryer
  • Towels provided
  • Free toiletries

Entertainment

  • 40-inch flat-screen TV with cable/satellite service

Outdoor areas

  • Terrace
  • Garden

Laundry

  • Washer/dryer

Work spaces

  • 1 meeting room
  • Laptop workspace
  • Conference space (215 square feet)

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Soundproofing
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Limited housekeeping
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Banquet hall

Location highlights

  • Near the sea
  • On the bay
  • On the waterfront
  • Near the boardwalk/promenade
  • Near the airport

Things to do

  • 24-hour fitness center
  • Bicycle rentals on site
  • Water skiing nearby
  • Snorkeling nearby
  • Kayaking nearby
  • Bicycle rentals nearby
  • Sailing nearby
  • Boat tours nearby
  • Surfing/body boarding nearby
  • Windsurfing nearby
  • Parasailing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)

General

  • 24 rooms
  • 1 building
  • Built in 2007

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
The front desk is open Monday - Saturday (8:30 AM - 5:30 PM) and Sunday - Sunday (8:30 AM - 12:30 PM)
The check-in location differs from the property location; go to: [70 Cypress St]
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must email a copy of their government-issued identification or passport to the property in advance of arrival.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a smoke detector in each accommodation. The property is professionally cleaned.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Grand Mercure Allegra
Grand Mercure Allegra Hotel
Grand Mercure Allegra Hotel Torquay
Grand Mercure Allegra Torquay
Allegra Hervey Bay Apartment
Allegra Hervey Bay
Mercure Allegra Hervey Torquay
Grand Mercure Allegra Hervey Bay Torquay
Grand Mercure Allegra Hervey Bay Aparthotel
Grand Mercure Allegra Hervey Bay Aparthotel Torquay

Grand Mercure Allegra Hervey Bay Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 386 out of 558 reviews
Rating 8 - Good. 136 out of 558 reviews
Rating 6 - Okay. 27 out of 558 reviews
Rating 4 - Poor. 9 out of 558 reviews
Rating 2 - Terrible. 0 out of 558 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Liked: Cleanliness, property conditions & facilities
Great place
Stayed 2 nights in Nov 2024

10/10 Excellent

Daniela

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Sep 2024

8/10 Good

Phillip

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and well presented and maintained rooms.
Stayed 2 nights in Sep 2024

10/10 Excellent

Duncan

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Gemma

Liked: Cleanliness, property conditions & facilities
The staff were lovely. The property was very child friendly. The facilities were great. We had a spa room which we loved. The 2 bed is spacious. We will be returning for a longer stay!
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, room comfort
Heated pool is great. Upkeep on the property is also really good.
Stayed 6 nights in Sep 2024

8/10 Good

Phil

Stayed 4 nights in Aug 2024

10/10 Excellent

Eva

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely spacious self contained unit - clean , comfy bed - great location. Loved the heated outdoor pool.
Stayed 7 nights in Aug 2024

10/10 Excellent

RONALD V

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

RONALD V

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Theresa

Liked: Cleanliness, room comfort
Modern, well-appointed apartment in good location
Friendly, welcoming staff. Nice spacious, comfortable, well-appointed apartment just a short stroll from a lovely patisserie, Indian and Italian restaurants. A couple of kilometres walk along the Esplanade to Reefworld and Urangan Pier. On the pick up route for whale watching tours.
Stayed 3 nights in Aug 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very spacious, beautifully kept property. Great location and pool was heated in winter. Very friendly reception staff. Great stay, would visit again.
Stayed 2 nights in Aug 2024

4/10 Poor

Tobias

Travelled with family
Disliked: Cleanliness
Our apartment wasn’t clean and we had cockroaches in it.
Stayed 3 nights in Jul 2024

8/10 Good

Helen

Stayed 2 nights in Jul 2024

10/10 Excellent

Andre

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Spacious, clean, modern friendly staff, there is nothing not to like
Stayed 5 nights in Jul 2024

6/10 Okay

Robert

Liked: Cleanliness
Stayed 5 nights in Jun 2024

10/10 Excellent

George

Stayed 2 nights in Jul 2024

6/10 Okay

David, Scarborough

Business traveller
Liked: Cleanliness, property conditions & facilities
The beds are not comfortable at all. We are Diamond Accor members and did not receive any of our amenities.
Stayed 2 nights in Jun 2024

10/10 Excellent

Emma

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

David

Stayed 3 nights in May 2024

10/10 Excellent

Tim

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very nice clean gym
Stayed 2 nights in May 2024

10/10 Excellent

Sarah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay. We checked in after-hours but the process was easy, so was the next day in the reception area and the staff were really friendly. We were surprised at just how big the rooms were and the layout was perfect for us, we were in a 2 bedroom. Kids loved the pool and the added bonus that the pool is heated. We also enjoyed the number of cafes/restaurants in walking distance. We would definitely stay here again!
Stayed 2 nights in May 2024

10/10 Excellent

Lee

Liked: Cleanliness, room comfort
Stayed 2 nights in May 2024

8/10 Good

Timothy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Heated pool was very nice and apartment was good. Furniture felt a little old when sitting on lounge for instance but overall the rest was fine. Wardrobe in bedrooms werent cleaned with hair and dust around spare pillows. Overall it was still a good experience.
Stayed 4 nights in Apr 2024

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location! Quiet and spacious. Definitely recommend
Stayed 4 nights in Apr 2024