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Sanctuary Lakes Fauna Retreat

3.5 star property
3.5-star aparthotel near Urangan Pier

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Photo gallery for Sanctuary Lakes Fauna Retreat

Ecotours
Property grounds
Fridge, microwave, stovetop, electric kettle
Superior Villa | Living area
BBQ/picnic area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Barbecue grill
  • Laundry
  • Air conditioning
  • Kitchen
  • Free WiFi

Explore the area

Map
1 Shell Street, Urangan, QLD, 4655
  • Urangan Pier
    ‪12 min walk‬
  • Esplanade
    ‪16 min walk‬
  • Great Sandy Straits Marina
    ‪4 min drive‬
  • Hervey Bay, QLD (HVB)
    ‪6 min drive‬

Room options

View all photos for Family Villa

Family Villa

Family Villa

  • 1 bedroom
  • 1 bathroom
  • Sleeps 5
  • 3 Twin Beds and 1 Queen Bed

View all photos for Economy Family Villa

Economy Family Villa

Economy Family Villa

  • 1 bedroom
  • 1 bathroom
  • Sleeps 5
  • 3 Twin Beds and 1 Queen Bed

View all photos for Studio Villa

Studio Villa

Studio Villa

  • 1 bedroom
  • 1 bathroom
  • Lake view
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

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Superior Queen Villa

Superior Queen Villa

  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

Standard Villa

  • 1 bedroom
  • 1 bathroom
  • Lake view
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Economy Studio Villa

Economy Studio Villa | Living area

Economy Studio Villa

  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Superior Villa

Superior Villa

Superior Villa

  • 1 bedroom
  • 1 bathroom
  • Lake view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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Queen Villa

Queen Villa

  • 40 sq m
  • 1 bedroom
  • 1 bathroom
  • Lake view
  • Sleeps 3
  • 1 Queen Bed

Economy Queen Villa

  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Queen Family Villa

Queen Family Villa

Queen Family Villa

  • 1 bedroom
  • 1 bathroom
  • Sleeps 5
  • 1 Twin Bed and 2 Queen Beds

View all photos for Superior Family Villa

Superior Family Villa

Superior Family Villa

  • 1 bedroom
  • 1 bathroom
  • Sleeps 5
  • 3 Twin Beds and 1 Queen Bed

View all photos for Superior Studio Villa

Superior Studio Villa

Superior Studio Villa

  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

Similar properties

Reception

Kondari Hotel

  • Pool
  • Parking included
  • Restaurant
  • Air conditioning
4.0 out of 5, Very good, (915)
The price is CA $120
per night
CA $132 total
includes taxes & fees
25 Mar - 26 Mar
Kondari Hotel

About the area

Hervey Bay

Oceanside stay.Within a 15-minute walk of this Urangan aparthotel, you'll find Urangan Pier and Hervey Bay Botanic Garden. Esplanade and Reefworld Aquarium are also within 2 miles (3 km).
View more Aparthotels in Hervey BayOpens in a new window

What's nearby

  • Urangan Pier - 12 min walk - 1.0 km
  • Hervey Bay Botanic Garden - 13 min walk - 1.1 km
  • Esplanade - 16 min walk - 1.4 km
  • Reefworld Aquarium - 3 min drive - 1.8 km
  • Great Sandy Straits Marina - 4 min drive - 2.3 km

Getting around

  • Hervey Bay, QLD (HVB) - 6 min drive

Restaurants

  • ‪Dayman General Store - ‬18 min walk
  • ‪McDonald's - ‬17 min walk
  • ‪Migaloo's Cafe Urangan Pier - ‬11 min walk
  • ‪Kondari - ‬5 min walk
  • ‪Bayaroma - ‬4 min drive

About this property

Sanctuary Lakes Fauna Retreat

3.5-star aparthotel near Urangan Pier
There's a snack bar/deli on site. Public spaces have free WiFi. An outdoor pool, a library, and a terrace are also featured at Sanctuary Lakes Fauna Retreat. Self parking is free.

This 3.5-star Hervey Bay aparthotel is smoke free.

  • 36 guestrooms or units
  • Deli
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Tour and ticket information
  • Library
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
Sanctuary Lakes Fauna Retreat offers 36 air-conditioned accommodations with indoor private hot tubs and DVD players. Rooms open to patios. Each accommodation is individually furnished and decorated. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. Housekeeping is provided weekly.

Languages

Chinese (Mandarin), English

Property amenities

Beach

  • Near the beach

Pool/Spa

  • Outdoor pool
  • Sun loungers
  • Indoor private hot tub
  • Private hot tub

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Roundtrip airport shuttle (surcharge)

Family friendly

  • Children stay free (see details)
  • Playground

Kitchenette

  • Refrigerator
  • Stovetop
  • Microwave
  • Cookware/dishes/utensils
  • Electric kettle

Dining

  • Snack bar/deli

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower/tub combination
  • Deep soaking bathtub
  • Toilet paper
  • Towels provided
  • Hair dryer
  • Shampoo
  • Free toiletries
  • Soap

Living spaces

  • Library

Entertainment

  • TV
  • DVD player

Outdoor areas

  • Patio
  • Terrace
  • Barbecue grill
  • Garden
  • Picnic area

Laundry

  • Laundry facilities

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevators
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Limited housekeeping
  • Iron/ironing board
  • Front desk (limited hours)
  • Convenience store

Location highlights

  • Near the ocean
  • On the lake
  • Near the boardwalk/promenade
  • In the suburbs
  • In a regional park

Things to do

  • Whale watching nearby
  • Golf lessons nearby
  • Golf nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • Window guards
  • Outdoor lighting

General

  • 36 rooms
  • Individually decorated
  • Individually furnished

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.68 percent for credit card payments
The front desk is open daily from 8:00 AM - 5:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 1.68 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, window guards, and outdoor lighting
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, debit cards, and cash. Onsite parties or group events are strictly prohibited.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, window guards, and outdoor lighting in each accommodation. The property is professionally cleaned.

We should mention

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Alcohol isn't served at Sanctuary Lakes Fauna Retreat.

Property is also known as

Sanctuary Lakes Fauna Retreat
Sanctuary Lakes Fauna Retreat Condo
Sanctuary Lakes Fauna Retreat Condo Urangan
Sanctuary Lakes Fauna Retreat Urangan
Sanctuary Lakes Fauna Retreat Hervey Bay, Fraser Coast
ctuary s Fauna Retreat Uranga
Sanctuary Lakes Fauna Retreat Urangan
Sanctuary Lakes Fauna Retreat Aparthotel
Sanctuary Lakes Fauna Retreat Aparthotel Urangan

Sanctuary Lakes Fauna Retreat Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 231 out of 369 reviews
Rating 8 - Good. 111 out of 369 reviews
Rating 6 - Okay. 20 out of 369 reviews
Rating 4 - Poor. 5 out of 369 reviews
Rating 2 - Terrible. 2 out of 369 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Marilyn

Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Dane

Liked: Amenities
Great cabins and excellent facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

Yasser

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Staff are not friendly, AC was not working even we complained twice and no action taken, the balcony hasn't been cleaned for ages, they have provided very few housekeeping and when we asked for an additional toilet paper roll they charged us $2.03 for it. Note: we got a villa for 5 for 3 nights and they provided 2 shampoos, 2 soaps and 1.5 toilet paper rolls!!!
Stayed 3 nights in Sep 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A great place to rest and relax. Beautiful surroundings and very clean and quiet.
Stayed 3 nights in Sep 2024

6/10 Okay

Yvonne

Liked: Room comfort
Lovely surrounds
Beautiful location.very comfortable bed. Bathroom very clean.Lounge chairs badly stained could do with covers. Microwave rusty. In saying that I would stay again. Value for money
Stayed 3 nights in Aug 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Many thanks to the owners putting ours fears, of our 1am arrival, to rest by sorting out a taxi and clear information how to get in. The location is wonderful especially if you like birdlife! A relaxing stop off to go to K’Gari and couldn’t have asked for more!
Stayed 3 nights in Aug 2024

10/10 Excellent

Debra

Travelled with family and small children
Liked: Property conditions & facilities
The tranquility and relaxation of the surroundings and wildlife was really lovely
Stayed 2 nights in Aug 2024

10/10 Excellent

Kathy

Travelled with partner
Liked: Amenities
our cabin a little dated, but extremely good value for what it was with comfy bed & great shower pressure in pleasant sanctuary with easy check in etc there are some amazingly renovated cabins within in this gated bird & turtle sanctuary but we chose to save a few dollar in a more dated one & it was very adequate.
Stayed 3 nights in Aug 2024

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
loved the wild life.our cabin was comfortable but needed a little up dating.a few small maintenance issues could be addressed.but in all great place to stay.we will certainly come back.
Stayed 3 nights in Jul 2024

8/10 Good

Cassi

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable stay. Close drive to everything.
Stayed 4 nights in Apr 2024

10/10 Excellent

david

Travelled with family
Liked: Cleanliness, property conditions & facilities
at the edge of nature and a lake
Stayed 2 nights in May 2024

10/10 Excellent

Rod

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great little quiet spot with room to park the boat after a day on the water
Stayed 4 nights in Mar 2024

8/10 Good

ROBIN

Liked: Cleanliness, property conditions & facilities
Lovely environment. WI a bid not connected for short times. Signal a bit weak.
Stayed 3 nights in Apr 2024

2/10 Terrible

paul

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
very poor condition
Stayed 2 nights in Mar 2024

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quiet, private cabins with a great outdoor area next to the lake. Fully equipt kitchen with everything needed to cook for yourself.
Stayed 2 nights in Feb 2024

10/10 Excellent

Sue

Liked: Cleanliness, property conditions & facilities
Such a tranquil place to stay. Thank-you
Stayed 2 nights in Feb 2024

4/10 Poor

Liam

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Norma

Stayed 2 nights in Sep 2023

8/10 Good

Dan

Liked: Cleanliness
Definitely aging, but for the price, it’s brilliant value for money, peaceful & quiet
Stayed 2 nights in Nov 2023

10/10 Excellent

Lewis

Liked: Cleanliness, amenities, property conditions & facilities
First time stay but definatly not my last 4 nights in a lovely comfortable villa quite surrounds a fully equiped unit nothing short of great hosts frendly and helpfull free wi-fi intrernet also Thank you Sanctuary Lakes
Stayed 4 nights in Oct 2023

10/10 Excellent

Daniela

Liked: Cleanliness, property conditions & facilities
Nice place
Stayed 3 nights in Oct 2023

8/10 Good

ke

Liked: Cleanliness
very quiet and relaxing….sadly the fan did not work, & the curtains did not close properly as they were broken…all in all the quietness of the place made it very enjoyable :)
Stayed 4 nights in Sep 2023

6/10 Okay

John

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2023

8/10 Good

Andy

Liked: Cleanliness, amenities, property conditions & facilities
Very restful environment. No traffic noise and very private cabins. The managers promptly addressed any problems that arose so no frustrations...
Stayed 10 nights in Sep 2023

4/10 Poor

Audrey

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
We rented two chalets side by side - The fridges were not working - one froze everything, the other leaked water all day. The floors were sticky - as if they had been vacuumed but not mopped. the ceiling fan was so noisy we had to switch it off. Crockery was chipped - generally the chalets were run down and need updating
Stayed 2 nights in Sep 2023