This hotel was very reasonably priced, so we didn't have high expectations, and were happy to put up with it being a bit tatty, we just wanted a cheap base to start off our trip around Northumberland...however, the one thing we didn't expect and couldn't put up with was the mattress - I actually didn't know mattresses that bad existed - there were springs poking out all over and it was almost impossible to sleep on - in the middle of the night, we actually considered sleeping on the floor and were only put off by the carpet being weirdly sticky in places. We'd booked for 2 nights, but left after the first one, bought an air bed and slept in the van - which was much more comfortable. if it wasn't for the mattress I would have given this hotel a reasonably good rating as I thought it was OK for the price - although the room was a bit tatty and in need of updating, the staff were friendly, the room was clean, and the breakfast was decent. The building actually has a ton of character and sits in a nice location - it could be lovely with a bit of a makeover. For the time being though - at least get new mattresses - people are throwing better ones in skips - you could probably get one for free!