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DoubleTree by Hilton Hotel Heyuan

5.0 star property
5-star luxury hotel near Heyuan Culture Square

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Photo gallery for DoubleTree by Hilton Hotel Heyuan

Indoor pool, outdoor pool
Reception
Minibar, in-room safe, desk, soundproofing
Room, 1 King Bed | Living area
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Pet-friendly
  • Breakfast available
  • Housekeeping

Explore the area

Map
123 Yuewang Avenue, Heyuan, Guangdong, 517000
  • Asia Di Yigao Fountain
    ‪8 min drive‬
  • Heyuan Culture Square
    ‪8 min drive‬
  • Heyuan Dinosaur Museum
    ‪17 min drive‬

Room options

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 92 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Deluxe King Room

Minibar, in-room safe, desk, soundproofing

Executive Deluxe King Room

  • 58 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Living area

Room, 1 King Bed

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, soundproofing

Room, 1 King Bed

  • 58 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier King Room

Minibar, in-room safe, desk, soundproofing

Premier King Room

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, soundproofing

Room, 1 King Bed

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Executive Room

Minibar, in-room safe, desk, soundproofing

Twin Executive Room

  • 46 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Premier King Room

Executive Premier King Room

Executive Premier King Room

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Executive Room

Minibar, in-room safe, desk, soundproofing

King Executive Room

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe Room

Minibar, in-room safe, desk, soundproofing

King Deluxe Room

  • 59.5 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for DoubleTree Twin Guest Room

Minibar, in-room safe, desk, soundproofing

DoubleTree Twin Guest Room

  • 46 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for DoubleTree King Guest Room

Minibar, in-room safe, desk, soundproofing

DoubleTree King Guest Room

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

About the area

Heyuan

City center stay.Your stay at this Yuancheng District hotel places you within 3 miles (5 km) of Heyuan Culture Square and Asia Di Yigao Fountain. Hakka Folk Museum and Nanyuan Historic Village are also within 6 miles (10 km).

What's nearby

  • Asia Di Yigao Fountain - 8 min drive - 7.8 km
  • Heyuan Culture Square - 8 min drive - 7.8 km
  • Nanyuan Historic Village - 9 min drive - 9.4 km
  • Qisong Island - 15 min drive - 13.8 km
  • Heyuan Dinosaur Museum - 17 min drive - 16.8 km

Getting around

  • Huizhou (HUZ) - 105 min drive

Restaurants

  • ‪星巴克 - ‬6 min drive
  • ‪乐城 - ‬6 min drive
  • ‪华业茶庄 - ‬6 min drive
  • ‪这里那里自助餐吧 - ‬11 min walk
  • ‪名典咖啡语茶 - ‬17 min walk

About this property

DoubleTree by Hilton Hotel Heyuan

5-star luxury hotel near Heyuan Culture Square
DoubleTree by Hilton Hotel Heyuan offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 3 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 43594 square feet (4050 square meters) and includes a conference center. A children's pool, a 24-hour health club, and a hot tub are also featured at the luxury DoubleTree by Hilton Hotel Heyuan. Self parking is free.

Smoking is allowed in designated areas at this 5-star Heyuan hotel.

  • 427 guestrooms or units
  • 25 levels
  • 3 dining venues
  • Meeting rooms
  • 43594 sq ft of conference space
  • 4050 sq m of conference space
  • Built in 2014
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
DoubleTree by Hilton Hotel Heyuan offers 427 accommodations with DVD players and minibars. Accommodations offer separate sitting areas. A pillow menu is available. 42-inch LED televisions come with premium digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.

The onsite spa has massage/treatment rooms. Services include massages.

Languages

Chinese (Mandarin), English

Similar properties

View from property

Four Points By Sheraton Heyuan Resort

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
3.9 out of 5, Good, 16 reviews
The price is CA $65
CA $76 total
includes taxes & fees
Apr 18 - Apr 19
Four Points By Sheraton Heyuan Resort

Property amenities

Family friendly

  • Children's pool
  • DVD player
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee: CNY 158.70 per person
  • 3 restaurants
  • A bar/lounge
  • A poolside bar

Things to do

  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (43 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchairs on site

Room amenities

Entertainment

  • 42-inch LED TV with premium digital channels
  • DVD player

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CNY 300 per accommodation, per night
  • Only dogs and cats are allowed
  • Weight limit: 37 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 168 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 158.7 per person
  • Pet fee: CNY 300 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CNY 168 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

DoubleTree Hilton Hotel Heyuan
DoubleTree Hilton Heyuan
Doubletree By Hilton Heyuan
DoubleTree by Hilton Hotel Heyuan Hotel
DoubleTree by Hilton Hotel Heyuan Heyuan
DoubleTree by Hilton Hotel Heyuan Hotel Heyuan

DoubleTree by Hilton Hotel Heyuan Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 34 out of 66 reviews
Rating 8 - Good. 24 out of 66 reviews
Rating 6 - Okay. 5 out of 66 reviews
Rating 4 - Poor. 2 out of 66 reviews
Rating 2 - Terrible. 1 out of 66 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

6.8/10

Amenities

8.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Chun Kit

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Leung Ching Yee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are polite and efficient. The room is clean and comfortable.
Stayed 1 night in Dec 2024

10/10 Excellent

Rebecca

Stayed 13 nights in Jul 2024

10/10 Excellent

xianlong

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mr

Very good
Stayed 3 nights in Apr 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Paid on expedia, hotel claims i didn't play now i'm double charged
Stayed 2 nights in Sep 2020

10/10 Excellent

Chi Kwong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

kaiman, Hong kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

General

No air conditioning during mid night

10/10 Excellent

YingLin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Bin

Stayed 1 night in Oct 2024

6/10 Okay

yun chuen

Liked: Cleanliness, room comfort

正評

酒店整體可以，但旅行团人多
Stayed 1 night in Jun 2024

8/10 Good

PHILLIPS

Stayed 1 night in May 2024

10/10 Excellent

Siu Kuen Sammy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
近大型商場，食店有很多選擇
Stayed 1 night in May 2024

6/10 Okay

PHILLIPS

Stayed 1 night in Apr 2024

10/10 Excellent

Chick Yu Eddy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

管理好！服務水平高！

房間不錯，很舒服，酒店管理很好，員工也很热情和工作效率高。
Stayed 1 night in Mar 2024

10/10 Excellent

Siu Hing

Stayed 2 nights in Feb 2024

6/10 Okay

PHILLIPS

Stayed 2 nights in Dec 2023

10/10 Excellent

Kei keung

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地点方便，設施齊全，早餐食品種類多
Stayed 3 nights in Mar 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

8/10 Good

Joyce

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2020

10/10 Excellent

Chao

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

非常好

乾淨，舒適，非常舒服
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很棒的希爾頓
Stayed 1 night in Jul 2019

8/10 Good

yuk fong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間不錯，一樓中餐冷氣不足。
Stayed 1 night in Jun 2019