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Trailborn Highlands

4.0 star property
Enjoy the free parking at this 4-star Highlands hotel

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Trailborn Highlands

Hypo-allergenic bedding, minibar, in-room safe, soundproofing
Lobby
Meeting facility
Room, 2 Queen Beds
Suite (The Garden)

Reviews

9.4 out of 10

Exceptional

Guests liked:

Friendly staff

Popular amenities

  • Spa
    Spa
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
96 Log Cabin Lane, Highlands, NC, 28741
  • Cullasaja River Gorge
    4 min walk
  • The Bascom Center for the Visual Arts
    8 min walk
  • Highlands Playhouse
    9 min walk

Room options

View all photos for Room, 1 King Bed, Balcony

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Room, 1 King Bed, Balcony

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony

Room, 2 Queen Beds, Balcony

Room, 2 Queen Beds, Balcony

  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Patio

Room, 2 Queen Beds, Patio

Room, 2 Queen Beds, Patio

  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Patio

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Room, 1 King Bed, Patio

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite (The Garden)

Suite (The Garden)

Suite (The Garden)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Garden)

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Room, 1 King Bed (Garden)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Highlander Mountain House
Pet-friendly
Parking included
Free WiFi
Restaurant
4.2 out of 5, Very good, (143)
The price is CA $297
per night
CA $326 total
includes taxes & fees
27 Nov - 28 Nov
Highlander Mountain House

About the area

Highlands

Highlands retreat .You'll be steps from Cullasaja River Gorge and a 5-minute walk from Nantahala National Forest. The Bascom Center for the Visual Arts and Highlands Playhouse are also within half a mile (1 km).

What's nearby

  • Cullasaja River Gorge - 4 min walk
  • The Bascom Center for the Visual Arts - 8 min walk
  • Highlands Country Club - 2 min drive
  • Bridal Veil Falls - 4 min drive
  • Dry Falls - 6 min drive

Getting around

  • Asheville Regional Airport (AVL) - 84 min drive

Restaurants

  • ‪The Ugly Dog Pub - ‬9 min walk
  • ‪Wildcat Cliffs Country Club - ‬11 min drive
  • ‪Old Edwards Club - ‬13 min drive
  • ‪Rib Shack - ‬11 min walk
  • ‪Buck's Coffee Cafe - ‬9 min walk

About this property

Trailborn Highlands

Enjoy the free parking at this 4-star Highlands hotel
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Spa services, a library, and a terrace are also featured at Trailborn Highlands. The hotel can provide concierge services and wedding services. Free self parking is available. A complete renovation of Trailborn Highlands was completed in June 2024.

This 4-star Highlands hotel is smoke free.

  • 1 building
  • 63 guestrooms or units
  • 3 levels
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Trailborn Highlands offers 63 air-conditioned accommodations with laptop-compatible safes and bathrobes. 42-inch flat-screen televisions come with cable channels. Coffee/tea makers and minibars are provided. Bathrooms include separate bathtubs and showers, designer toiletries, and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.
Guests can pamper themselves by indulging in the onsite spa services.

Languages

English

Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • High pile carpet in room
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch flat-screen TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-compatible safe
  • Local maps
  • Phone
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Highlands Inn Lodge
Inn Lodge
Highlands Hampton Inn
Highlands Inn Lodge
Trailborn Highlands Hotel
Trailborn Highlands Highlands
Trailborn Highlands Hotel Highlands

Trailborn Highlands Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 15 out of 21 reviews" "
Rating 8 - Good. 5 out of 21 reviews" "
Rating 6 - Okay. 1 out of 21 reviews" "
Rating 4 - Poor. 0 out of 21 reviews" "
Rating 2 - Terrible. 0 out of 21 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

natalie

Liked: Staff & service
We reserved a garden king with fireplace and were placed in a dog friendly king looking at the parking lot. the room smelled like dog urine. No other rooms left for that night but were moved to another alternate room, double no fireplace. Staff was friendly. The outdoor area/firepit is a nice place to gather and meet others. The Nordic Spa was not working so we could not enjoy that. Restaurant and Bar will open Jan 2025 we were told.
Stayed 3 nights in Nov 2024

10/10 Excellent

guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Cushing

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fresh, modern Hotel
Newly renovated hotel, very comfortable and great location. Plenty of amenities which lead to a wonderful visit to the HIghlands. Will be back for sure.
Stayed 2 nights in Nov 2024

6/10 Okay

Christopher

Liked: Amenities
Disliked: Staff & service
Disappointed. The reason for my review: Beware - they actively overbook the balcony rooms (happened to myself and at least one other group that I am aware of). And as your check in day is within the window of no cancel/refund you will be ushered to a standard room with no refund for the price difference. Of note: We were offered an available “garden room” as a consolation, but upon opening the door we were taken aback with a strong urine smell. This headache has required multiple trips to the front desk and now multiple calls to hotels.com customer service all with me still stuck with paying the higher room rate per night. Other than overbooking: The rooms do look like the pictures… but the rear of the hotel (which is where the garden and balcony rooms are located) overlook the parking lot and the common areas which provides limited privacy and car hood views unlike the pictures imply. The staff was nice, but they are obviously working through staff, system, and process hiccups (issues) as a recently opened hotel.
Stayed 1 night in Nov 2024

8/10 Good

Allison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property could still use some attention to detail in the rooms. The beds are not comfortable, and they have old air conditioning units that are pretty loud. The decor is very sparse which may be intentional but the walls are very white.
Stayed 2 nights in Nov 2024

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
It's a great upgrade from the previous property owner. A little bit further from town, but I walked and rode the property bikes each time I went to Highlands. The staff was very helpful. Very clean property. I'm glad I stayed there.
Stayed 2 nights in Nov 2024

10/10 Excellent

Matthew, Savage

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice stay and would stay again!
Stayed 1 night in Nov 2024

10/10 Excellent

Haley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trailborn was awesome staff, awesome location, awesome room. 10/10 recommend.
Stayed 1 night in Nov 2024

10/10 Excellent

Mitchell

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Love it! Location is great! Love the many common areas. I highly recommend it.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kathy

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing. The staff was friendly and accommodating. it was a plus that they are pet friendly. The ambience when you walked in was very welcoming. From the Twinkling lights outside and the Cozy fire pit, I am definitely coming back and would recommend this hotel to anyone.
Stayed 1 night in Oct 2024

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Karen

Travelled with family
Liked: Property conditions & facilities
We enjoyed our stay very much! The property was so nice and clean and the staff was exceptional. Loved the mid century style. Great location.
Stayed 2 nights in Sep 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In Highlands for the weekend. Lovely property within walking distance of the Main Street.
Stayed 1 night in Sep 2024

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. The hotel and the staff were the best. Convenient to everything.
Stayed 1 night in Sep 2024

10/10 Excellent

William

Travelled with family
Newly renovated very tastefully. Supper Club not Open yet. Staff very helpful.
Stayed 2 nights in Sep 2024

10/10 Excellent

Raina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved all the small touches & the friendly employees. So quiet, but close to town.
Stayed 1 night in Sep 2024

10/10 Excellent

Elissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were a group with three rooms staying as part of Trailborn Highland's first 100 guests since opening. We were so impressed with the level of guest service at this property. The staff was eagetrto assist with all of our needs. Can't say enough on this topic. In addition, the rooms were comfortable and inviting, two with great views of the trees, and had great in-room amentities. Trailborn Highlands has a relaxing vibe that successfully combines a modern and rustic feel. A light complimentary selection of breakfast items was an added plus. We will definitely return!
Stayed 1 night in Sep 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Trailborn Highlands this past weekend and thoroughly enjoyed it! We had no idea that their grand opening was the weekend prior. We booked last minute and were a little concerned because of the reviews online but the pictures looked great and when we arrived, we found out the reviews were prior to new ownership and a full remodel! The hotel is super cool. The rooms are current with a retro vibe. Every staff member we encountered was very hospitable and helpful. We spoke to many! Christy, who is a manager, was so sweet and helpful. Chris, who is part of the team, works all over the resort and wanted to make sure everything was good with our bikes. As part of staying there they offer very attractive cruiser bikes for riding around town…which we did all day on Saturday. Everyone was asking where we got our bikes. :) We also spoke with the chef of the future onsite restaurant, Highlands Supper Club. It isn’t open yet so he was giving us insight as to where to eat, as he is all about food! Another awesome thing is that they have a great area to sit and relax or work, if needed- which includes a fireplace. They offer a continental breakfast with unique goodies that we loved! There is a beautiful area in the back of the hotel that offers Adirondack style chairs with fire pits. We sat out there both nights. It was incredible! We are excited to return as we will be staying there again! Thanks to the entire team at Trailborn Highlands for making our visit amazing!
Stayed 2 nights in Sep 2024

10/10 Excellent

Sarah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a WONDERFUL stay, and can't wait to come back! LOVED the water bottle filling station, the luxe-70s lodge vibe, the staff was incredible, they have a great offerings in the market, my room had a gas fireplace (!!!!), and overall I loved it. My only two complaints were that the mattress was not comfortable (my aching back woke me up both mornings), and I strongly dislike instant coffee, which was the ONLY coffee option available (in room or otherwise).
Stayed 2 nights in Sep 2024