Best Western Plus Westlands

4.0 star property
4-star Art Deco hotel near Sarit Centre

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Plus Westlands

Exterior
Exterior
Lobby
Superior Room, 1 King Bed, Non Smoking
Junior Suite, 1 King Bed, Non Smoking

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
Karuna Road behind Sarit Centre, Nairobi, 00606
  • Sarit Centre
    1 min walk
  • Chinese Corner (Sarit)
    1 min walk
  • Capital Centre
    8 min drive
  • Nairobi (WIL-Wilson)
    21 min drive

Room options

Superior Room, 1 King Bed, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (Penthouse;Separate Living Room)

  • 97 sq m
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed, Non Smoking (Separate Living Room)

  • 52 sq m
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 King Bed, Non Smoking

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Single Beds, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 1 King Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking

  • 90 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Single Beds, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About the area

Nairobi

Highridge stay.You'll be steps from Sarit Centre and within a 10-minute walk of Westgate Shopping Mall with a stay at this Highridge hotel. Uhuru Park and Kenyatta International Convention Centre are also within 3 miles (5 km).

What's nearby

  • Sarit Centre - 1 min walk
  • Westgate Shopping Mall - 10 min walk
  • The Aga Khan University Hospital - 4 min drive
  • Kenyatta International Convention Centre - 6 min drive
  • United Nations Office at Nairobi - 9 min drive

Getting around

  • Syokimau Station - 31 min drive
  • Nairobi (WIL-Wilson) - 21 min drive

Restaurants

  • ‪Barista & Co. Specialty Coffee (Sarit) - ‬2 min walk
  • ‪The Alchemist Bar (The Bus) - ‬4 min walk
  • Java House
  • ‪NewsCafe Sarit Centre - ‬1 min walk
  • ‪Roco Mamas - ‬3 min walk

About this property

Best Western Plus Westlands

4-star Art Deco hotel near Sarit Centre
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. Public spaces have free WiFi.

The business-friendly Best Western Plus Westlands also features multilingual staff, concierge services, and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Nairobi hotel.

  • 101 guestrooms or units
  • 11 levels
  • Meeting rooms
  • Built in 2020
  • Continental breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Concierge
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Best Western Plus Westlands offers 101 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Languages

Azerbaijani, English, French, Hindi, Swahili, Turkish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 47
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 354
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Best Western Plus Westlands

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for KES 5000 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged
  • Rollaway bed fee: KES 5000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Best Plus Westlands Nairobi
Best Western Plus Westlands Hotel
Best Western Plus Westlands Nairobi
Best Western Plus Westlands Hotel Nairobi

Best Western Plus Westlands Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 125 out of 174 reviews" "
Rating 8 - Good. 36 out of 174 reviews" "
Rating 6 - Okay. 7 out of 174 reviews" "
Rating 4 - Poor. 1 out of 174 reviews" "
Rating 2 - Terrible. 5 out of 174 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

BISWAJOY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is located behind Sarit Centre shopping mall. Easy access for convenient store, Indian food around and other amenities.
Stayed 5 nights in Sep 2024

8/10 Good

Nana Adjoa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is awesome with Sarit Centre less than a 5min walk away. Great for business travellers
Stayed 4 nights in Sep 2024

2/10 Terrible

Sena, Madina

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Didn’t allow early checkout
Stayed 3 nights in Sep 2024

10/10 Excellent

JYOTI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Aug 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it! It was a sleek and beautiful place that we felt so comfortable. The staff was all so friendly and helpful and welcoming. I wish I could remember all the names of the amazing people, but I remember Nelly at the front desk helped us with a bunch of things on our last day and she was great! The breakfast is large with so many options. They had local things, international options, pastries, an omelette station, and more. they make great coffee to go with your breakfast and it was such a carefree way to start the day. They have a nice restaurant and bar on the top floor which was another easy way to end the day if we didn't want to leave the hotel in the evening. They are also in a great location right by Sarit Mall which has a nice bank for taking out money and every store you could think of. There are multiple Massai markets within walking distance as well as nice restaurants. The room was a good size and they have a very convenient button to select "do not disturb" or to call for room service. It felt very high tech and easy and it's nice that room service is 24/7.
Stayed 4 nights in Sep 2024

10/10 Excellent

idrissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a sure bet you will never be disappointed they have high standards great staff and property is well maintained. I will not hesitate to recommend this hotel or stay there again. Krudos to staff and management.
Stayed 1 night in Sep 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Babatunde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that the hotel is safe, quite and is in a shopping complex.
Stayed 1 night in Aug 2024

10/10 Excellent

Arindam

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Arindam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and comfort!
Brand spanking new property. Very clean and comfortable. The staff are very firndly and helpful. The breakfast is amazing!
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service and comfortable bed
We spent onenight and loved it. The service was excellent, the room was clean, the bed was very comfortable. Breakfast had variety to choose from, which made our stay even better.
Stayed 1 night in Aug 2024

10/10 Excellent

Xudong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Ronnen

Liked: Staff & service, property conditions & facilities
Specious and clean rooms with a kitchenette
Stayed 3 nights in Jul 2024

6/10 Okay

Derek

Stayed 2 nights in Jul 2024

10/10 Excellent

STACY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Eric

Stayed 3 nights in Jul 2024

10/10 Excellent

Alexia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at Best Western Plus, There was a complimentary breakfast buffet which was really delicious. The hotel is at a walkable distance to both Sarit and Westgate mall and in a safe area and all the employees were nice and hospitable especially the security workers and the staff at the reception. Yvonne was particularly very helpful and jovial.
Stayed 8 nights in Jul 2024

10/10 Excellent

John Henry J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

John Henry J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding service
Visiting Kenya from the USA as a family of three. We enjoyed the restaurant-quality buffet breakfast and easy access to Sarit Center shopping and dining. The staff bent over backwards to be helpful. We are most thankful that the hotel staff even found and held a few valuable items for us that we had left behind by accident. Asante sana!
Stayed 5 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 28 nights in Jun 2024

10/10 Excellent

itamar

Liked: Staff & service, amenities, property conditions & facilities
Best service people I ever met. Next to Sarit Mall 100 yards!! Wonderful breakfast and got an upgrade to a junior suite and extended check-out to 2 PM. Best hotel and location in Nairobi. Wont go anywhere else!!
Stayed 1 night in Jun 2024

10/10 Excellent

itamar

Best place to stay in Nairobi because it’s a 100 years from the best shopping and easy to get around with 2.00 Ubers.
Stayed 2 nights in Jun 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a good choice!
Always a good experience at this hotel. Great staff, good food, clean, comfortable, modern.
Stayed 2 nights in May 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value hotel which is new and clean, has good restaurants and in an excellent location. I will certainly use it again when in Nairobi.
Stayed 3 nights in May 2024

10/10 Excellent

Mitesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024