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Best Western Hilliard Inn & Suites

2.5 star property
Enjoy the indoor pool at this Hilliard hotel

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Hilliard Inn & Suites

Lobby
Pillowtop beds, desk, laptop workspace, iron/ironing board
Property amenity
Exterior
Indoor pool

Reviews

9.0 out of 10

Wonderful

Guests liked:

Clean rooms, friendly staff, spacious rooms

Popular amenities

  • Pool
  • Laundry
  • Breakfast included
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
3831 Park Mill Run Drive, Hilliard, OH, 43026
  • The Mall at Tuttle Crossing
    7 min drive
  • Shops On Lane Avenue
    9 min drive
  • Ohio State University
    10 min drive
  • Columbus, OH (OSU-Ohio State University)
    14 min drive

Room options

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

avid hotel Columbus Northwest - Hilliard, an IHG Hotel

Pool
Breakfast included
Pet-friendly
Parking included
4.5 out of 5, Wonderful, (481)
The price is CA $133
per night
CA $156 total
includes taxes & fees
15 Dec - 16 Dec
avid hotel Columbus Northwest - Hilliard, an IHG Hotel

About the area

Hilliard

In Hilliard .Within 6 miles (10 km) of this hotel, you'll find Ohio State University and Ten Pin Alley. The Mall at Tuttle Crossing and Shops On Lane Avenue are also within 6 miles (10 km).

What's nearby

  • The Mall at Tuttle Crossing - 7 min drive - 5.4 km
  • Hollywood Casino - 9 min drive - 12.1 km
  • Ohio State University - 10 min drive - 8.3 km
  • Schottenstein Center - 11 min drive - 11.0 km
  • Ohio Stadium - 13 min drive - 12.5 km

Getting around

  • John Glenn Columbus Intl. Airport (CMH) - 23 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Taco Bell - ‬4 min drive
  • ‪Starbucks - ‬8 min walk
  • ‪Hale's Ales & Kitchen - ‬6 min walk
  • ‪Dave & Buster's - ‬7 min walk

About this property

Best Western Hilliard Inn & Suites

Enjoy the indoor pool at this Hilliard hotel
Best Western Hilliard Inn & Suites offers its guests an indoor pool and a fitness center. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. The business-friendly Best Western Hilliard Inn & Suites also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.
  • 60 guestrooms or units
  • 3 levels
  • Full breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • 1 conference room
Best Western Hilliard Inn & Suites offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. LED televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English, Hindi, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM–9:00 AM

Things to do

  • Fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Handrails in stairways
  • In-room accessibility
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Entertainment

  • Cable/satellite channels
  • LED TV
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Property is also known as

Hilliard Suites Hotel
Hilliard & Suites Hilliard
Best Western Hilliard Inn & Suites Hotel
Best Western Hilliard Inn & Suites Hilliard
Best Western Hilliard Inn & Suites Hotel Hilliard

Best Western Hilliard Inn & Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 656 out of 1065 reviews" "
Rating 8 - Good. 297 out of 1065 reviews" "
Rating 6 - Okay. 68 out of 1065 reviews" "
Rating 4 - Poor. 19 out of 1065 reviews" "
Rating 2 - Terrible. 25 out of 1065 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Aug 2024

10/10 Excellent

Justin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for the family wish the pool was a little warmer but that’s a personal preference
Stayed 2 nights in Aug 2024

8/10 Good

Monae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Pradeep

Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Judy, El Granada

Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious, clean, and quiet. There was a recrigerator, microwave, and coffee maker in the room. The breakfast was good. We were on a cross country trip and there was also laundry services. Michael, the desk clerk was friendly and gave us a map of the area including restaurants nearby. I would highly recommend this facility.
Stayed 1 night in Aug 2024

6/10 Okay

Juan

Travelled with family
Liked: Staff & service
Some outlets didn’t work and the room smelled a bit like smoke. The property looks a little run down and the beds felt a bit stiff.
Stayed 1 night in Aug 2024

10/10 Excellent

Tina

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Sandra

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Keep going!
The room smelled horrible!! The sheets didn't feel clean!! The entire room felt DIRTY!
Stayed 1 night in Jul 2024

8/10 Good

beth

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Krystal

Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Marianne

Liked: Property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Dave

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly, an traffic
Stayed 1 night in Jul 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotelnwas clean. Staff was very friendly and professional. Breakfast was much bettervthan most hotels ive stayed at. Same foods, but theirs seemed to be fresh and well prepared.
Stayed 1 night in Jul 2024

10/10 Excellent

Kara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family stays here every time we come to Columbus. The staff is always friendly, kind, and professional. My son is autistic so we stay in the same room every time. The facilities are clean. The breakfast is amazing, which offers a wide variety of options. The pool is my son’s favorite and is well maintained. Overall, this place exceeds expectations.
Stayed 3 nights in Jul 2024

10/10 Excellent

Ryan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean facility with a nice staff. We had no issues.
Stayed 1 night in Jul 2024

10/10 Excellent

Derek

Stayed 4 nights in Jul 2024

10/10 Excellent

Harold

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Amie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking was a bit rough and confusing. I also am not a super fan of the tiny pillows. But overall great, it was nice and quiet and my kids fell asleep quick and easy!
Stayed 1 night in Jul 2024

8/10 Good

alexis

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel, clean pool area & awesome breakfast! They have a menu in lobby to daily menu items listed which I loved as a heads up! A few spots in the room would be fixed up (chipped paint, baseboards, small things like that) but wasn’t a biggie for us! Would stay again, very convenient area!
Stayed 1 night in Jul 2024

10/10 Excellent

Heather

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Jul 2024

8/10 Good

Linda

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Kayla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Catherine

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean and the staff were friendly and helpful.
Stayed 1 night in Jul 2024