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ANEW Hotel Hilton Pietermaritzburg

4.0 star property
Family-friendly Tudor hotel with 2 outdoor pools

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Photo gallery for ANEW Hotel Hilton Pietermaritzburg

Front of property
2 bars/lounges
Lobby sitting area
Deluxe Room | Bathroom
2 outdoor pools, free cabanas, pool umbrellas

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Bar
  • 24/7 front desk
  • Pool
  • Room service
  • Breakfast available

Explore the area

Map
1 Hilton Avenue, Hilton, KwaZulu-Natal, 3245
  • Howick Golf Club
    ‪7 min drive‬
  • Howick Public Falls
    ‪9 min drive‬
  • Queen Elizabeth Park
    ‪15 min drive‬
  • Pietermaritzburg (PZB)
    ‪22 min drive‬

Room options

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • 2 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Premium bedding, minibar, in-room safe, desk

Deluxe Suite

  • 3 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Premium bedding, minibar, in-room safe, desk

Executive Suite

  • 4 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 3 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Queen Beds

Family Room, 2 Queen Beds

Family Room, 2 Queen Beds

  • 3 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 4 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds

Family Room, Multiple Beds

  • 4 sq m
  • Sleeps 4
  • 2 King Beds

Similar properties

Exterior

Golden Horse Hotel

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.0 out of 5, Very good, (2)
The price is CA $152
per night
CA $269 total
includes taxes & fees
22 Feb - 23 Feb
Golden Horse Hotel

About the area

Hilton

Close to airport.At this Hilton hotel, you'll be within 6 miles (10 km) of Howick Golf Club and 9 miles (15 km) of Howick Museum. Also within 9 miles (15 km) are Howick Public Falls and Karkloof Farmer's Market.

What's nearby

  • Pietermaritzburg City Hall - 10 min drive
  • Umgeni Valley Nature Reserve - 11 min drive
  • Golden Horse Casino - 13 min drive
  • Queen Elizabeth Park - 15 min drive
  • Midmar Dam - 20 min drive

Getting around

  • Pietermaritzburg (PZB) - 23 min drive

Restaurants

  • ‪Coffeeberry Cafe - ‬10 min drive
  • ‪Coffeeberry - ‬12 min walk
  • ‪Checkers - ‬10 min drive
  • ‪Elephant & Co. - ‬6 min drive
  • ‪Olive & Oil Pietermaritzburg - ‬10 min drive

About this property

ANEW Hotel Hilton Pietermaritzburg

Family-friendly Tudor hotel with 2 outdoor pools
As a guest of ANEW Hotel Hilton Pietermaritzburg, you'll find 2 outdoor swimming pools, a fitness center, and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi and wired Internet.

Business amenities include a business center and meeting rooms. A terrace, barbecue grills, and an arcade/game room are also featured at the family-friendly ANEW Hotel Hilton Pietermaritzburg. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free.

This 4-star Hilton hotel is smoke free.

  • 1 building
  • 97 guestrooms or units
  • 2 levels
  • 2 bars or lounges
  • Meeting rooms
  • Built in 2010
  • Deli
  • Childcare (surcharge)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers for purchase
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • No smoking on site
  • Dining venue
ANEW Hotel Hilton Pietermaritzburg offers 97 shared accommodations, which are air-conditioned, accessible via exterior corridors, and feature minibars and safes. Beds feature premium bedding. A pillow menu is available. 43-inch Smart televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Hilton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Languages

Afrikaans, English, Zulu

Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free extended parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: ZAR 245 for adults and ZAR 122.50 for children
  • 1 restaurant
  • 2 bars/lounges
  • Room service available

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 43-inch Smart TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Shared accommodations
  • Turndown service

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for ZAR 200.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately ZAR 245 for adults and ZAR 122.50 for children
  • Airport shuttle fee: ZAR 180 per person (one way)
  • Rollaway bed fee: ZAR 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Hilton Protea Hotel
Protea Hilton
Protea Hilton Pietermaritzburg
Protea Hotel Hilton
Protea Hotel Hilton Pietermaritzburg
Protea Hotel Marriott Hilton
Protea Marriott Hilton
ANEW Hotel Hilton
Anew Hilton Pietermaritzburg
ANEW Hotel Hilton Pietermaritzburg Hotel
ANEW Hotel Hilton Pietermaritzburg Hilton
ANEW Hotel Hilton Pietermaritzburg Hotel Hilton

ANEW Hotel Hilton Pietermaritzburg Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 81 out of 199 reviews
Rating 8 - Good. 93 out of 199 reviews
Rating 6 - Okay. 15 out of 199 reviews
Rating 4 - Poor. 6 out of 199 reviews
Rating 2 - Terrible. 4 out of 199 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice but pay up front!
Great service and comfort. However, rather disappointed at their opaque pricing. I booked 2 short stays, the first I paid up-front, the 2nd opted to pay on arrival. Even though I paid at the end of my first stay the daily rate for my 2nd stay was almost double the 1st!! They sited their 'flexible pricing' based on occupancy. To prevent any nasty surprises, make sure to pay at the time of booking!!
Stayed 5 nights in Oct 2024

8/10 Good

Roger William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Shelley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel …
Stayed 5 nights in Aug 2024

8/10 Good

Tyrone

Stayed 1 night in Aug 2024

6/10 Okay

gilles

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Disappointed and lie
Very disappointed. No pool!! Pictures show 2 pools and they say they are in order. We came specially for that and relax. Instead we sat down on two garden chairs on a dirty patio.
Stayed 1 night in Sep 2024

6/10 Okay

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Peter

Very nice and clean
Stayed 1 night in May 2024

10/10 Excellent

RAVINDREN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always good value
Stayed 1 night in May 2024

10/10 Excellent

Cheyne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room. We will stay here very time we come to PMB.
Stayed 2 nights in Mar 2024

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

6/10 Okay

Gareth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Friendly staff but very hot
The hotel is lovely, breakfast was good. There was no air conditioner and fan would only run on 1 setting, the other family staying there had the same problem and it was a very hot evening so we really battled to sleep. Staff were friendly.
Stayed 1 night in Feb 2024

6/10 Okay

Anton

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Family Stay
The hotel was lovely except the Aircons were not working and it was SO hot and uncomfortable that we did not sleep well at all. We were on the 5th floor, and I noticed the higher you went in the hotel, the hotter it got. We would love to stay again but I don't see that happening on hot days, we were so looking forward to spending time in our room and relaxing but that unfortunately was not to be.
Stayed 1 night in Feb 2024

8/10 Good

Alexandra

Stayed 1 night in Jan 2024

6/10 Okay

JULIAN

Stayed 2 nights in Jan 2024

10/10 Excellent

Hasan Hoosen

Stayed 1 night in Dec 2023

8/10 Good

Karabo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Sphesihle

Stayed 1 night in Nov 2023

10/10 Excellent

Cheyne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a lovely stay at Anew Hilton Hotel.
Stayed 1 night in Sep 2023

8/10 Good

Elke

Stayed 1 night in Sep 2023

8/10 Good

Lindi

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Max

Stayed 1 night in Aug 2023

10/10 Excellent

lloyd

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel
was a great stay in all aspects..........
Stayed 3 nights in Jul 2023

8/10 Good

MOHAMED

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are always smiling and willing to assist where they can. We had abit of an issue with our ventilation system which was unable to be sorted out during our stay so the management kindly re imbursed us without us having to overtly complain and argue about it. I felt that was exemplary service and for that reason I will definitely recommend them for a stay and will be sure to book again if the need arises that I am in the area again sometime. Well done to the team. My only recommendation if I can, is to improve the breakfast buffet variety as I overheard other guests suggesting the same. And also to pay attention to halaal food cross contamination like placing meat products in the same Bain Marie as the vegetables etc. Rather keep the meats and vegetable options completely separate so it’s safe for us to eat. Similar to the way the southern sun hotels do. But overall a good vibe and feel to the hotel with pleasant staff and clean surroundings. Thank you
Stayed 4 nights in Jun 2023

10/10 Excellent

Chandru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023