I feel mixed leaving this review because the staff was incredibly nice and helpful. But after traveling, one would like to relax in a room... and we could not. Air conditioning was slow and antiquated, but it worked after a while. We had a bathroom in the room, and W.C. was really, REALLY small even for a Japanese standard (which toilet room is small to begin with). Be prepared to do your business with the door open. We looked forward to experiencing the traditional futon mattresses, but these mattresses were unforgiving to our backs the next morning - because they are flimsy; I grew up with one in Japan. Everything in the room just seemed - old. Fortunately shower worked well. Another infuriating situation was the lack of Internet. Even though they had advertised as having one, Beware: Internet is limited to 1-4th floors only. The hotel is located about 2.5 blocks from the Yokogawa Station, which we needed to transfer out of Hiroshima Station. At Yokogawa, there is really nothing to do there to kill the time. We spent the next morning at the Hiroshima Memorial, which is possible to go to using the famous cable car. Conveniently, there is a bakery at the entrance of the hotel. Internet works on the 1st floor, but the lack of Internet in my room really messed up my coordinating schedule with a friend in town - personally, I would never stay here again.