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Hotel Panchoy

3.0 star property
3-star Colonial hotel near Casa Santo Domingo Museum

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Panchoy

Exterior
Terrace/patio
Comfort Double Room, Mountain View | Terrace/patio
Hallway
View from property

Reviews

8.2 out of 10

Very good

Popular amenities

  • Spa
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping

Explore the area

Map
1ra Avenida Norte #5A, Antigua Guatemala, Sacatepequez, 3001
  • Casa Santo Domingo Museum
    4 min walk
  • Domino's Pizza Antigua
    1 min walk
  • Javier BRT Station
    30 min drive
  • Guatemala City (GUA-La Aurora Intl.)
    69 min drive

Room options

View all photos for Comfort Triple Room, Multiple Beds, Mountain View

Comfort Triple Room, Multiple Beds, Mountain View

Comfort Triple Room, Multiple Beds, Mountain View

  • 25 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Comfort Double Room, Mountain View

Comfort Double Room, Mountain View

Comfort Double Room, Mountain View

  • 20 sq m
  • Sleeps 5
  • 2 Double Beds OR 2 Double Beds and 1 Twin Bed

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The price is CA $59
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includes taxes & fees
6 Jan - 7 Jan
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About the area

Antigua Guatemala

Heart of Antigua Guatemala.Within a 10-minute walk of this Historic Center hotel, you'll find Casa Santo Domingo Museum and Central Park. Jade Maya Factory and Museum and Choco Museum are also within half a mile (1 km).

What's nearby

  • Casa Santo Domingo Museum - 4 min walk
  • Antigua Guatemala Cathedral - 6 min walk
  • Central Park - 6 min walk
  • Santa Catalina Arch - 9 min walk
  • La Merced Church - 12 min walk

Getting around

  • La Aurora Intl. Airport (GUA) - 69 min drive

Restaurants

  • ‪Fat Cat Coffee House - ‬3 min walk
  • ‪Cafe Sol - ‬4 min walk
  • ‪Doña Luisa Xicotencatl - ‬3 min walk
  • ‪El Comelote - ‬3 min walk
  • ‪12 Onzas - ‬3 min walk

About this property

Hotel Panchoy

3-star Colonial hotel near Casa Santo Domingo Museum
There's a snack bar/deli on site. WiFi is free in public spaces. An area shuttle within 1 kilometers and an airport shuttle (available 24 hours) are available for a fee. Spa services, a terrace, and a vending machine are also featured at Hotel Panchoy. A complete renovation of Hotel Panchoy was completed in May 2021.

Smoking is allowed in designated areas at this Colonial Antigua Guatemala hotel.

  • 1 building
  • 28 guestrooms or units
  • 2 levels
  • Built in 1965
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Bellhop
  • Smoking in designated areas
  • Microwave in a common area
  • Refrigerator in a common area
  • Water dispenser
Hotel Panchoy offers 28 accommodations with minibars and safes. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate dining areas and include desks. Tempur-Pedic beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and first-run movies.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, and Swedish massages.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Refrigerator
  • Separate dining area
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking for USD 10 per night; reservations required
  • Street parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge) up to 1 kilometers
  • Beach shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–10:00 AM: USD 7 for adults and USD 6 for children
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Accessible airport shuttle
  • Area rugs in public areas
  • Area rugs in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair-accessible concierge desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • First-run movies
  • Premium channels

Bedroom

  • Bed sheets
  • Ceiling fan
  • Premium bedding
  • Tempur-Pedic bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Champagne service
  • Cookware/dishes/utensils
  • Dining room
  • Minibar
  • Refrigerator

More

  • Desk
  • Guidebooks/recommendations
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Local maps
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 20
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet, per night
  • Maximum 1 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 8 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 7 for adults and USD 6 for children
  • Airport shuttle fee: USD 45 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: USD 10 per night (1312 ft away)
  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 8 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

HOTEL PANCHOY Antigua Guatemala
PANCHOY Antigua Guatemala
PANCHOY
Hotel Panchoy Hotel
Hotel Panchoy Antigua Guatemala
Hotel Panchoy Hotel Antigua Guatemala

Hotel Panchoy Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 96 out of 199 reviews" "
Rating 8 - Good. 58 out of 199 reviews" "
Rating 6 - Okay. 23 out of 199 reviews" "
Rating 4 - Poor. 12 out of 199 reviews" "
Rating 2 - Terrible. 10 out of 199 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Vivian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermoso hotel muy tranquilo limpio el personal muy amable y muy céntrico
Stayed 1 night in Sep 2024

10/10 Excellent

Erika Barr

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was really helpful. Great location and the rooms were clean and comfortable
Stayed 4 nights in Aug 2024

8/10 Good

Gilma, winnipeg

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Gilma, winnipeg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was comfortable enough for a night or two. However there is no parking on the property and nearby parking has an additional cost. The tv also didnt work.
Stayed 1 night in Aug 2024

8/10 Good

Cindy

Stayed 1 night in Aug 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable place in Antigua
Comfortable accommodation about 3 or 4 blocks from the central square of Antigua. Area felt safe, and they offer free coffee and hot water in the hall. The hall is like a covered courtyard and nice to sit and relax in. Reception is quick to answer questions and help if you need it.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ernesto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No parking
Stayed 5 nights in Jul 2024

10/10 Excellent

Ernesto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very helpful
Stayed 3 nights in Jul 2024

8/10 Good

Sergio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property for large groups. Safe area with many eating options nearby. Walkable to the center of town.
Stayed 1 night in Jun 2024

2/10 Terrible

Willie

Liked: Cleanliness
Disliked: Staff & service
The customer service is very rude. They are very scammy.
Stayed 1 night in Jun 2024

10/10 Excellent

Paula Coto, Raleigh

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect
Stayed 2 nights in Jun 2024

6/10 Okay

Yahaira

Stayed 2 nights in Jun 2024

10/10 Excellent

Colin, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place large room. Outdoor space friendly staff always available
Stayed 1 night in May 2024

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people
Stayed 2 nights in May 2024

10/10 Excellent

luiggi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

6/10 Okay

Pamela

Travelled with group
Liked: Cleanliness, staff & service
The property is in a great location. Our check-in was late since our room wasn't ready, but other than that everything was ok.
Stayed 1 night in Apr 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the people were really nice and friendly. What I didn’t like is s that they didn’t have a restaurant
Stayed 2 nights in Apr 2024

10/10 Excellent

Eddie

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Apr 2024

10/10 Excellent

Henry

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Great location, great water pressure, great staff and a sister hotel has a lovely pool for just $5 USD. I would recommend.
Stayed 3 nights in Mar 2024

6/10 Okay

candace

Travelled with family
Liked: Cleanliness
Just a big room
Very cute hotel, but the walls are super thin. The hotel has quiet hours, but the neighborhood does not. The parties last through the night. Also, the amenities listed for the hotel, like breakfast and spa, are NOT AT THE HOTEL, they are across town. It was all rather disappointing.
Stayed 2 nights in Mar 2024

6/10 Okay

MARIA

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Feb 2024

4/10 Poor

ARLENE

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The furniture at the room was dirty as well as the carpet.
Stayed 1 night in Feb 2024

10/10 Excellent

young suh, Anaheim

Stayed 1 night in Jan 2024

10/10 Excellent

Diego

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect, the property is beautiful, found parking close and easy and was perfectly close to all the sites in Antigua. We walked everywhere and the view to the volcano was so beautiful.
Stayed 2 nights in Jan 2024

8/10 Good

Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was convenient. All rooms have multiple beds. We had 3 beds even though we did not need them. The location and a room were clean and quiet. The room had a mini fridge and sink. The bathroom had some minor old mirrors but all was a good choice. No parking on site available. We reserved last minute and everything was great.
Stayed 1 night in Jan 2024