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Ciao SaiGon Hotel & Spa

4.0 star property
4-star spa hotel near War Remnants Museum, connected to a shopping center

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Ciao SaiGon Hotel & Spa

Front of property
Sundeck
Minibar, in-room safe, desk, blackout drapes
Breakfast, lunch, dinner served; international cuisine
Lobby lounge

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Parking included
    Parking included
  • Room service
    Room service
  • Air conditioning
    Air conditioning

Explore the area

Map
1 Dong Da, Ward 2, Tan Binh District, Ho Chi Minh City, 700000
  • Hoang Van Thu Park
    10 min walk
  • Gia Dinh Park
    15 min walk
  • Tan Son Nhat Market
    3 min drive
  • Ho Chi Minh City (SGN-Tan Son Nhat Intl.)
    11 min walk

Room options

View all photos for Deluxe Twin with Window

Minibar, in-room safe, desk, blackout drapes

Deluxe Twin with Window

  • 28 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite Double with Window

Minibar, in-room safe, desk, blackout drapes

Suite Double with Window

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double with Window

Deluxe Double with Window

Deluxe Double with Window

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Family 04 Pax with Window

Minibar, in-room safe, desk, blackout drapes

Family 04 Pax with Window

  • 45 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Front of property
Eastin Grand Hotel Saigon
Pool
Free WiFi
Restaurant
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4.5 out of 5, Wonderful, (836)
The price is CA $88
per night
CA $102 total
includes taxes & fees
16 Oct - 17 Oct
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About the area

Ho Chi Minh City

Tan Binh stay.Within a 15-minute walk of this Tan Binh hotel, you'll find Parkson CT Plaza and Hoang Van Thu Park. Tam Anh General Hospital and Pho Quang Pagoda are also within half a mile (1 km).

What's nearby

  • Tan Son Nhat Market - 3 min drive
  • War Remnants Museum - 6 min drive
  • Ben Thanh Market - 7 min drive
  • Saigon Square - 8 min drive
  • Bui Vien Walking Street - 9 min drive

Getting around

  • Ga Tau Go Vap Station - 8 min drive
  • Saigon Railway Station - 17 min drive
  • Tan Son Nhat Intl. Airport (SGN) - 4 min drive

Restaurants

  • ‪Chef Mamma's - ‬11 min walk
  • ‪Sam Cam - ‬1 min walk
  • ‪Quán Ngon Hà Nội - Lẩu Bò Riêu Cua Sụn Sườn Sân Bay - ‬1 min walk
  • ‪Phở Hùng - ‬1 min walk
  • ‪Phở Gà A.G - ‬2 min walk

About this property

Ciao SaiGon Hotel & Spa

4-star spa hotel near War Remnants Museum, connected to a shopping center
Ciao SaiGon Hotel & Spa offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Ciao SaiGon Hotel & Spa. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4-star Ho Chi Minh City hotel is smoke free.

  • 60 guestrooms or units
  • 6 levels
  • 2016 buildings
  • Meeting rooms
  • Built in 2016
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Ciao SaiGon Hotel & Spa offers 60 air-conditioned accommodations with minibars and safes. 40-inch LCD televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Ho Chi Minh City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Ciao Spa has 6 treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Full-service spa
  • Outdoor pool
  • Sauna

Accessibility

  • Elevator

Room amenities

Entertainment

  • 40-inch LCD TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from March 26 2024 to December 31 2025 (dates subject to change):
  • Spa
  • Spa/Beauty services

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 350000 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Ciao Saigon
Ciao Saigon Hotel Ho Chi Minh City
Ciao Saigon Hotel
Ciao Saigon Ho Chi Minh City
Ciao Saigon Hotel & Spa Hotel
Ciao Saigon Hotel & Spa Ho Chi Minh City
Ciao Saigon Hotel & Spa Hotel Ho Chi Minh City

Ciao SaiGon Hotel & Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 89 out of 240 reviews" "
Rating 8 - Good. 102 out of 240 reviews" "
Rating 6 - Okay. 26 out of 240 reviews" "
Rating 4 - Poor. 14 out of 240 reviews" "
Rating 2 - Terrible. 9 out of 240 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Desmond

Business traveller
Liked: Cleanliness, room comfort
Decent
Decent hotel but it doesn't look like a 4 stars hotel.
Stayed 1 night in Apr 2024

8/10 Good

Angie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and convenient place
Front desk and restaurant Staff are super friendly and professional, quick to respond to requests, rooms are clean and efficient. Be prepared for a hot room when you first get in, The AC took a couple of hours to cool the room, but once it’s on, it works perfectly. Don’t plan to bring durian back to the hotel as requested by staff. Breakfast menu is the same every day, and you can request different dishes If you want to. There are free instant coffee tubes and tea bags but ramen noodle is not free , hotel should have been more clear on stuff that is left on counter, whether they are free or charged. Location is so close to the airport, and surrounding areas have many eateries and coffee shops. I wanted to return to this hotel later for 5 more days and asked if they would honor the same rate but they refused. I then booked a 8.2 hotel 2 minutes away and got a much lower rate than my previous rate at Ciao. They’re losing my business and missing out on my loyalty and patronage.
Stayed 3 nights in Apr 2024

10/10 Excellent

Kwok Seng

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport
Stayed 1 night in Apr 2024

8/10 Good

Va

Travelled with partner
We stayed there for one night. There was nothing fancy, just a basic hotel, clean, comfortable, and with excellent staffs. We would stay again and recommend it.
Stayed 1 night in Mar 2024

8/10 Good

Michael

Stayed 1 night in Jan 2024

8/10 Good

Joe

Stayed 1 night in Jan 2024

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found it very difficult to cross “trường sơn” street if walking around the area because the whole long street has no cross street light for pedestrians.

6/10 Okay

Mia

Business traveller
Stayed 3 nights in Dec 2022

2/10 Terrible

William J

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting
The room was absolutely disgusting and would not recommend to anyone. Glossy photos hides the dust and uncleanlinesses overall. Don’t waste your money staying there. Reception was also very rude
Stayed 1 night in Nov 2022

6/10 Okay

christopher

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Staff speaks Poor English, no spa, won’t allow masseuse to room,terrible food nothing westerners would eat. This is why the hotel restaurant had no people in it. Took 3 hours for the AC to cool the room and staff didn’t understand me when I complained. We left a day early and paid for another hotel losing one nights payment just to be comfortable.
Stayed 2 nights in Oct 2022

6/10 Okay

Glen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room surrounding area felt unsafe. No food availability at night and no food service close
Stayed 2 nights in Oct 2022

8/10 Good

Luoc

Travelled with family
Liked: Cleanliness, staff & service
.
Stayed 1 night in Jul 2022

6/10 Okay

Nghia

Stayed 2 nights in Apr 2022

10/10 Excellent

Lee

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

4/10 Poor

Kazuki

Business traveller
Disliked: Staff & service, property conditions & facilities
Not as expected
Not as expected. Facilities such as bar, restaurant, spa not operating but not informed in the reservation site. Not essential but disappointing.
Stayed 1 night in Dec 2020

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WARNING ! Unmarried couples cannot share a room.
A very modern hotel, recently refurbished. Comfortable bed , great deep soaking bathc / large bathroom. WiFi a bit erratic, and TV has very few Western/English channels. Breakfast a bit disappointing , like most VN hotels in the Covid period , the buffet has been cancelled and they switch to a single dish a la carte menu with no refills on coffee or juice. Waiter was excellent. I missed the hotels.com smallprint , they do not allow unmarried guests to share a room. That included my fiancee. Strangely, they would allow me to pay for another room , yet allow us both to stay in the original room, so it's a bit of a scam. This archaic VN law has never been enforced at the 20+ hotels I have stayed in. Strange that the Hotel enforces this, so probably a scam.
Stayed 1 night in Nov 2020

8/10 Good

Gary

Liked: Cleanliness, staff & service, room comfort
Overall Good
Close to airport. Friendly, helpful staff. No steet noise. Couldn't get the tv to work. Internet was slow and spotty. Good place to stay if you need to get to the airport early moning.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2019

8/10 Good

Ponyt, Quebec city

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very close to the airport and within walking distance, which was nice. The fact that there was a window in the shower was a bit weird but I guess that's all right. Something i have not seen in hotel rooms before was a weight balance. We really enjoyed how awesome the door system was and how nice the staff was to us.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service
The service was really great but for a four star rated property, I was only pleased with my stay because I was staying one night. 24 hour check in was really helpful and it was super close to the airport. It wasn’t really as clean as it should have been and spa and pool are still under maintenance. Good for a short stay, would not stay long.
Stayed 1 night in Dec 2019

8/10 Good

Thomas

Stayed 1 night in Dec 2019

8/10 Good

Anna, Phu quoc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the room they dont have a iron & fan Breakfast - same everyday
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

2/10 Terrible

Eric

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scam!!! They refused my checkin and kept my money!
I was refused check-in even though i showed my hotels.com confirmation. I didn't get any refund by the hotel or hotels.com. The entire multi-day stay payment was stolen. DO NOT MAKE ANY RESERVATION HERE!!!
Stayed 2 nights in Nov 2019

2/10 Terrible

Verified traveller

Business traveller, Travelled with partner
Disliked: Cleanliness
Not satified at all Renovation Hotelstaff are laying HomePage are laying
Stayed 1 night in Oct 2019