Cicilia City Hotel Saigon Center

3.5 star property
Central Ho Chi Minh City hotel connected to a shopping center, a quick walk to Ben Thanh Market

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January 2025

Photo gallery for Cicilia City Hotel Saigon Center

Premium Deluxe Double City View | City view
Lobby
Lobby
Lobby
Studio Suite Double

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Housekeeping
  • Room service
  • Spa
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
12D Cach Mang Thang 8, District 1, Ho Chi Minh City, 700000
  • Pham Ngu Lao Street
    5 min walk
  • Bui Vien Walking Street
    7 min walk
  • Ben Thanh Market
    7 min walk
  • Ho Chi Minh City (SGN-Tan Son Nhat Intl.)
    8 min drive

Room options

Panorama Two Bedroom Suite

  • 75 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Double Beds

Deluxe Double with Window

  • Sleeps 2
  • 1 Queen Bed

Studio Suite Double

  • Sleeps 2
  • 1 Queen Bed

Gold King

  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Twin with Window

  • 25 sq m
  • Sleeps 2
  • 2 Double Beds

Premium Deluxe Double City View

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Signature Twin with City View

  • 35 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

Studio Family

  • 37 sq m
  • Sleeps 4
  • 2 King Beds

Similar properties

About the area

Ho Chi Minh City

City center stay.Within a 10-minute walk of this District 1 hotel, you'll find Galaxy Nguyen Du and Ben Thanh Market. Saigon Square and Ho Chi Minh City Museum of Fine Arts are also within half a mile (1 km).

What's nearby

  • Bui Vien Walking Street - 7 min walk - 0.6 km
  • Ben Thanh Market - 7 min walk - 0.7 km
  • Saigon Square - 11 min walk - 0.9 km
  • War Remnants Museum - 16 min walk - 1.4 km
  • Ho Chi Minh City Opera House - 19 min walk - 1.6 km

Getting around

  • Saigon Railway Station - 6 min drive
  • Ga Binh Trieu Station - 22 min drive
  • Tan Son Nhat Intl. Airport (SGN) - 8 min drive

Restaurants

  • ‪Bánh Mì Huỳnh Hoa - ‬2 min walk
  • ‪Meat & Meet Korean BBQ Container - Lê Thị Riêng - ‬2 min walk
  • ‪Street-side Cafe - ‬1 min walk
  • ‪Charm Bakery - ‬1 min walk
  • ‪Don Chicken - ‬1 min walk

About this property

Cicilia City Hotel Saigon Center

3.5-star spa hotel near Galaxy Nguyen Du, connected to a shopping center
Cicilia City Hotel Saigon Center offers its guests a full-service spa. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and meeting rooms are available. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Cicilia City Hotel Saigon Center. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Ho Chi Minh City hotel.

  • 1 building
  • 69 guestrooms or units
  • 9 levels
  • Meeting rooms
  • Deli
  • Terrace on the roof
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Cicilia City Hotel Saigon Center offers 69 air-conditioned accommodations with minibars and safes. 42-inch LCD televisions come with cable channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Ho Chi Minh City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Thai massages, facials, and body treatments. The spa is equipped with a spa tub and a steam room.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

Languages

English, Vietnamese

Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch LCD TV
  • Cable channels

Bedroom

  • Air conditioning

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

More

  • Desk
  • Electrical adapters/chargers
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 575000.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 575000 per vehicle (one-way)
  • Rollaway bed fee: VND 575000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

Property is also known as

Cicilia Saigon Hotel Ho Chi Minh City
Cicilia Saigon Hotel
Cicilia Saigon Ho Chi Minh City
Cicilia Saigon
Cicilia Saigon Hotel Spa
Cicilia Saigon Hotels Spa
Cicilia City Saigon Center
Cicilia City Hotel Saigon Center Hotel
Cicilia City Hotel Saigon Center Ho Chi Minh City
Cicilia City Hotel Saigon Center Hotel Ho Chi Minh City

Cicilia City Hotel Saigon Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 16 out of 50 reviews" "
Rating 8 - Good. 19 out of 50 reviews" "
Rating 6 - Okay. 6 out of 50 reviews" "
Rating 4 - Poor. 5 out of 50 reviews" "
Rating 2 - Terrible. 4 out of 50 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

5.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
I had a lovely stay with my daughter. Loved the room with our private balcony overlooking the bustling city. The staff is very helpful and kind. When in Ho Chi Minh again, will visit again. Thank You, Cicilia
Stayed 2 nights in May 2024

8/10 Good

Brandon

Liked: Cleanliness, staff & service, room comfort
Some good, mostly bad
On first impression the hotel was clean and the room spacious. Staff were helpful and the location is great for accessibility to all the main attractions in Ho Chi Minh. We had a large, comfy bed in the room, which was quiet and peaceful. Unfortunatley our room wasn't ready when we arrived, which was only 10 mins before check in time. When we entered the room, the park view that was advertised was nothing but a view of the road and building beneath. That was disappointing. The bath was cracked and didn't hold enough water to use the jets. One morning the shower was less powerful and only cold water came out, I presume this was because it was a busy time for showering. Also, the vouchers for the spa are only redeemable on already hugely overpriced treatments. These treatments are in a sad looking spa on the first floor, where a receptionist is never present and the prices are over double what you will pay if you go elsewhere in the city.
Clean wet room style bathroom. Unfortunately the bath was cracked, the view was not as described, and the shower was cold one morning.
Large, spacious, comfy and clean.
Stayed 3 nights in Nov 2022

10/10 Excellent

Erwin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High standard and very helpful staff
We stay for 5 night and it was a very splendid vacation, the staff were very friendly and helpful. The room was very clean and their service was very good. Shout out to the waiter at the sky bar and the receptionist and the bel man who very often assisted us. Recommended hotel and will return to this hotel in the future. Thank you Cicilia staff and management.
Stayed 4 nights in Aug 2022

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

10/10 Excellent

Pheng

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Khanh

Stayed 4 nights in Oct 2019

8/10 Good

Michael

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
very dirty, english not very good. Not happy. The photos showed online and the real one is not the same. I think I have been trap.
Stayed 7 nights in Sep 2019

8/10 Good

Sharifah

Liked: Staff & service
City with History
Location was good. Easy access for Grab car. Two- bedroom suite. Needed paint all over as has unsightly mould or patches on wall and ceiling. Aircon at 19 deg only! Water for shower made noises with low flow. Furnishings and toilet amenities were good. Pretty good service for a 3 star hotel. Wasn’t sure if it has 4 star quality.
Stayed 2 nights in Sep 2019

8/10 Good

Pheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great
Stayed 1 night in Jun 2019

10/10 Excellent

DamianoMolinaro, Coffs Harbour NSW Australia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location, staff, meals, rooms were all excellent however, when you showered the bathroom became flooded and very wet. Otherwise all was just perfect
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Stayed 4 nights in May 2019

6/10 Okay

Lim

Near central
Hotel looks nice, location neat central. Walking distance to food outlet.
Stayed 4 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel for good price.
very good location, clean and large rooms and bathrooms.
Stayed 2 nights in Apr 2019

8/10 Good

ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A week of stay.
It was great! The hotel staff specially the front desk are very helpful and accommodating! Breakfast was fine. Location pretty much near to everywhere.
Stayed 2 nights in Apr 2019

8/10 Good

connie, werribee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
It was great hotel great position staff were great
Stayed 2 nights in Mar 2019

10/10 Excellent

cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second Stay
We came back to the Cicilia after a three day tour of the Mekong Delta. This hotel is great, friendly and helpful staff
Stayed 2 nights in Mar 2019

6/10 Okay

tien

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
It's okay
This hotel was fine, but nothing special. The staff were friendly, but seemed surprised by every question we asked (could they hold luggage, could we have a second key), the breakfast was disappointing (in a country of amazing food, it felt like cold leftovers), and the room was tiny with a shower that flooded basically the entire bathroom every time you used it (no full wall on the shower space). Most importantly if you take your key with you when you leave the room (which you have to cause they only give you one when you check in) the AC turns off, and even when left on all day/overnight the room will only cool a few degrees. The bed was comfortable enough and it's a great location, easy to walk downtown but also a really cool neighbourhood across the street with great restaurants and bars.
Stayed 3 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Small room
The location is perfect. But the room they arranged for us was super small, which was different from what we saw from the website. And they charged extra compulsory fees for massage, which was not shown on the price list.
Stayed 3 nights in Dec 2018

10/10 Excellent

KAM FOO

Liked: Cleanliness, staff & service, property conditions & facilities
Overall your hotel is satisfactory to me
i was staying at the 8 floor, however, early in the morning while I still in deep sleep. I been wake up by noises. Noise from your hotel staffs cleaner that talking loudly at the 8 floor that wake up me up and can't sleep again. Beside at time your staff cleaner will knock at my door for house keeping while I still in bed. Also I encountered 1 day before I checked out there was no house keeping in my room, I wander is it the practise of your hotel ? I think maybe your hotel should have those : Do Not Disturb/Make up room tag that hang at the door like most of the hotel having it.
Stayed 4 nights in Dec 2018

10/10 Excellent

Declan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 2 nights in Nov 2018

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice affordable, clean hotel.
Great stay. I stayed for 3 nights. Nice breakfast and very helpful staff. Very fast Wi-Fi. The cable tv might be a little tricky at first. Maybe have the bellman show you. I think its wi-fi based. The only way to change channels is to press 22, etc.. They have a channel guide. Plenty of English channels. Close to everything. A 2 minute wait for any Grab moto-taxi. A crazy ride, but most fares under $1 US dollar I tried to give a smile above under service, but it wasn't clicking. Great service.
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are very small. But others all perfect!! Thank you for your service.
Stayed 3 nights in Sep 2018

2/10 Terrible

Verified traveller

Incorrect description and misleading pictures
Booked a "Premium Deluxe Double Room". 1. From expedia's website, it was specifically mentioned "Bathroom – Private bathroom, deep soaking bathtub". However, upon checking in, there isn't. Upon checking with front desk, it was brushed it off as a mistake (not sure whether expedia put it incorrectly or error from the hotel). 2. When you clicked on "Premium Deluxe Room", there were 3 pictures showing a balcony. Once again, upon checking in, there isn't any. So what's the point with such pictures ? And other options (e.g. studio, signature) doesn't come with picture of balcony that lead me to have an impression only premium deluxe has it. 3. Every room comes with universal AC power socket that saves traveller from carrying a universal adapter. However, it doesn't seems to fit well for 3-prong devices. Tried in my room as well as my friend's room. 4. Do you realize that none of the pictures on Expedia is showing the full toilet view. Well, there's isn't a shower room in it and after showering, the whole bathroom floor will be wet.
Stayed 2 nights in Sep 2018