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Sheraton Hohhot Hotel

4.5 star property
4.5-star luxury hotel in Xincheng District

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Photo gallery for Sheraton Hohhot Hotel

Front of property
Lobby
Exercise/lap pool
2 bars/lounges
Premium bedding, minibar, in-room safe, desk

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Parking included
  • 24/7 front desk
  • Room service

Explore the area

Map
No 5 Ying Bin North Road, Xin Cheng District, Hohhot, Inner Mongolia, 010010
  • Inner Mongolia Museum
    ‪9 min walk‬
  • Residence of Gurun Princess Kejing
    ‪13 min walk‬
  • Xinhua Square
    ‪2 min drive‬
  • Hohhot (HET-Baita)
    ‪20 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Club Room, 1 King Bed, Non Smoking

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Non Smoking, City View

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds, Non Smoking, City View

  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Non Smoking, City View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking, City View

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Non Smoking

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds, Non Smoking

  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Suite, 1 Bedroom, City View

Club Suite, 1 Bedroom, City View

Club Suite, 1 Bedroom, City View

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds, Non Smoking

Premium bedding, minibar, in-room safe, desk

Club Room, 2 Single Beds, Non Smoking

  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds

About the area

Hohhot

Heart of Hohhot.Within a 15-minute walk of this Xincheng District hotel, you'll find Inner Mongolia Museum and Residence of Gurun Princess Kejing. Geological Mineral Museum of Inner Mongolia and Affiliated Hospital of Inner Mongolia Medical University are also within 2 miles (3 km).

What's nearby

  • Inner Mongolia Museum - 9 min walk - 0.8 km
  • Residence of Gurun Princess Kejing - 13 min walk - 1.1 km
  • Xinhua Square - 2 min drive - 1.7 km
  • Inner Mongolia Normal University - 3 min drive - 3.0 km
  • Hothot Stadium - 4 min drive - 3.8 km

Getting around

  • Hohhot Railway Station - 19 min walk
  • Hohhot (HET-Baita) - 20 min drive

Restaurants

  • ‪一品黄记煌三汁焖锅 - ‬8 min walk
  • ‪左岸咖啡 - ‬1 min walk
  • ‪夜宴娱乐会所 - ‬2 min walk
  • ‪夜宴娱乐会所 - ‬1 min walk
  • ‪呼和浩特蓝色故乡 - ‬12 min walk

About this property

Sheraton Hohhot Hotel

4.5-star luxury hotel in Xincheng District
Sheraton Hohhot Hotel offers its guests a full-service spa, an indoor pool, and a health club. There are 3 restaurants and 2 coffee shops/cafes on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi and wired Internet.

Business amenities include a business center and 6 meeting rooms. A sauna, a terrace, and barbecue grills are also featured at the luxury Sheraton Hohhot Hotel. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Hohhot hotel.

  • 1 building
  • 350 guestrooms or units
  • 26 levels
  • 3 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • Built in 2010
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
Sheraton Hohhot Hotel offers 350 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Beds feature premium bedding. A pillow menu is available. 37-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Irons/ironing boards and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Languages

Chinese (Mandarin), English

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Property amenities

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: CNY 138 per person
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 3 restaurants
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Piano
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 37-inch LCD TV with satellite channels

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: noon; Check-in end time: 6:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 360.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 138 per person
  • Rollaway bed fee: CNY 360.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hohhot Hotel
Hohhot Sheraton
Sheraton Hohhot
Sheraton Hohhot Hotel
Sheraton Hotel Hohhot
Sheraton Hohhot Hotel Inner Mongolia
Sheraton Hohhot Hotel Hotel
Sheraton Hohhot Hotel Hohhot
Sheraton Hohhot Hotel Hotel Hohhot

Sheraton Hohhot Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 20 out of 45 reviews
Rating 8 - Good. 12 out of 45 reviews
Rating 6 - Okay. 5 out of 45 reviews
Rating 4 - Poor. 6 out of 45 reviews
Rating 2 - Terrible. 2 out of 45 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Patrick

Everything was fine facilities wise except for my 500 yuan deposit which has not been returned at this moment in time. Yours hopefully, Pat.
Stayed 2 nights in Jul 2024

10/10 Excellent

John, Driftwood

Liked: Cleanliness, staff & service, property conditions & facilities
This was far better than I had hope for, will stay here again.
Stayed 3 nights in May 2024

8/10 Good

purevjav

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Feb 2024

10/10 Excellent

Louise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and I had a wonderful stay.
Stayed 1 night in Jul 2021

4/10 Poor

shuou

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
the hotel doesn't have hot water, service is not at the level of Sheraton. not recommended.
Stayed 1 night in Jun 2019

8/10 Good

Mrs., Hong Kong

Liked: Staff & service, room comfort
Swimming facilities
Hotel room is big and comfortable Hotel swimming pool staff is a bit rude and impolite with giving instruction Pool was poorly finished with sharp corner signage in the pool
Stayed 2 nights in Jul 2018

4/10 Poor

Ivan

Liked: Staff & service
Disliked: Cleanliness, room comfort
I stayed in the hotel for 3 nights,and killed at least 3 mosquitoes each night. I suspected that there was a mosquito net in the room. It was a terrible experience. I simply could not get enough sleep because of the mosquito. This does not suppose to happen on a 5-star hotel like Sheraton. In fact, it is 4am now, I am waiting for the mosquito to come, I have been fighting with them since 2am. I will never come back again.
Stayed 2 nights in Jul 2018

6/10 Okay

Aaron M, Maui

Liked: Cleanliness, staff & service, room comfort
Nice, but slipping.
Starwood really needs to get their quality control staff on site asap because the Chinese idea of maintenance and upkeep is vastly different than the rest of the world. In other words, "people don't do what you expect, they do what you inspect". While still a Starwood property, it's slipping fast with regards to basic upkeep of details. The staff were exceptionally nice however. My biggest beef was with the AC settings. For some reason, China has issues with AC and determines what people should set their AC to. If you are lucky, you can get it down to 24 celcius - this Sheraton was NO different in the four rooms I used.

10/10 Excellent

Ralf, Carmel, IN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel to stay at
I stayed for a week on business and this hotel can compare with any high class hotel across the globe, great service, comfort and accommodations

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Sheraton Hohhot
Had to call maintenance due to the shower handle being stuck. No hot water. Room interior was about 15+ years old.

10/10 Excellent

Steve, Hohhot, China

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very goof hotel. Great value
I stayed at the Sheraton while in Hohhot on business. Great hotel and great service.

4/10 Poor

Verified traveller

Disliked: Staff & service
No English speaking capabilities and bad attitude.
Reception staff cant explain themselves in english for standard procederes.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
sheraton hohhot hotel
it is very nice, clean and comfort, it is perfect place to stay if nothing to do in such cold winter time.

10/10 Excellent

Frances

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

GIANFRANCO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
18 giorni vissuti bene ad Hohhot Inner Mongolia
Ottimo hotel in Hohhot downtown. Oltre alla validità della struttura, la gentilezza e la professionalità del personale a tutti i livelli ne fanno i punti di forza.
Stayed 13 nights in Sep 2023

2/10 Terrible

Hong

Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

shuiqing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

10/10 Excellent

WANLI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很不错的选择，服务也很好！
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
地點很好，非常近火車站，離商圈也不遠，打個車十幾分鐘就到。 大堂挺美的，但房間裏沒有梳妝鏡子在梳妝桌有點兒不方便。
Stayed 1 night in Oct 2019

8/10 Good

Riccardo

Liked: Cleanliness, property conditions & facilities, room comfort
Very good choice in town. Average in general
Rooms are ok, even if clearly not super new. For Inner Mongolia standards, for sure a good experience. Cleanliness is very good. Staff not sufficient, no spoken English, but especially little helpfulness (I do speak some Mandarin, but still no relevant suggestions to give on restaurants, sights, etc.). Restaurants/breakfast ok.
Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

10/10 Excellent

KYORO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint hotell i bra läge
Bra hotell i centrala Hohhot. Gångavstånd till shopping. Mycket svårt att göra sig förstådd på engelska men det mesta löstes med tecken istället. Några i personalen kunde lite engelska. Mycket bra standard. Hårda sängar, vilket jag tror är vanligt i Kina. Frukosten mest kinesisk men fanns bacon och ägg, samt espresso om man fick rätt hjälp. Mycket hjälpsam personal.
Stayed 3 nights in Sep 2018

6/10 Okay

Ho, tokyo

Liked: Cleanliness, room comfort
フロントのたいおうは悪いけど部屋の掃除スタッフは素敵です
ロケーションも良いし部屋も広いし ただしフロントの対応良くないです、仕事をしながらスタッフ同士で世間話をしたり、並んでるお客様の順番も聞かずに、適当に対応をしている、レベル低すぎわ
Stayed 3 nights in May 2018