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Grand Mercure Yatsugatake Resort & Spa

4.0 star property
Family-friendly 4-star hotel near Kiyosato Highland Park

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Grand Mercure Yatsugatake Resort & Spa

Spa
Rooftop terrace
Combined shower/tub, free toiletries, hair dryer, slippers
Sports facility
Sports facility

Reviews

8.4 out of 10

Very good

Popular amenities

  • All-inclusive
  • Laundry
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Spa

Explore the area

Map
8240-1039 Nishiide, Oizumi-cho, Hokuto, 409-1501
  • Kiyosato Highland Park
    5 min drive
  • Kiyosato Golf Course
    6 min drive
  • まつ浅・手打そば
    6 min walk
  • Kai-Ōizumi Station
    17 min walk

Room options

View all photos for Classic Room, Japanese style, 4 futon beds, Mountain view

Down comforters, in-room safe, desk, blackout drapes

Classic Room, Japanese style, 4 futon beds, Mountain view

  • 36 sq m
  • Sleeps 8
  • 4 Twin Futons

View all photos for Superior Room with 2 single beds and 2 extra beds

Down comforters, in-room safe, desk, blackout drapes

Superior Room with 2 single beds and 2 extra beds

  • 36 sq m
  • Sleeps 8
  • 2 Twin Beds and 2 Double Sofa Beds

View all photos for Standard Room with 2 single beds and 1 sofa bed

Down comforters, in-room safe, desk, blackout drapes

Standard Room with 2 single beds and 1 sofa bed

  • 36 sq m
  • Sleeps 6
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Superior Suite, Multiple Beds, Mountain View

Down comforters, in-room safe, desk, blackout drapes

Superior Suite, Multiple Beds, Mountain View

  • Sleeps 12
  • 4 Twin Beds

View all photos for Classic Room, Japanese-Western style, 2 singlebeds and 2 futon beds, Mountain view

Down comforters, in-room safe, desk, blackout drapes

Classic Room, Japanese-Western style, 2 singlebeds and 2 futon beds, Mountain view

  • 36 sq m
  • Sleeps 8
  • 2 Twin Beds and 2 Twin Futons

View all photos for Classic Room with 2 single beds, 1 sofa bed, 1 extra bed

Down comforters, in-room safe, desk, blackout drapes

Classic Room with 2 single beds, 1 sofa bed, 1 extra bed

  • 36 sq m
  • Sleeps 8
  • 2 Twin Beds and 2 Double Sofa Beds

Similar properties

Exterior

Izumigo Kiyosato Kogen Hotel

Hot tub
Spa
Parking included
Free WiFi
4.4 out of 5, Excellent, (80)
The price is CA $169
per night
CA $188 total
includes taxes & fees
10 Jan - 11 Jan
Izumigo Kiyosato Kogen Hotel

About the area

Hokuto

On boardwalk/promenade.At this Hokuto hotel, you'll be within 3 miles (5 km) of Doryu Waterfall and 6 miles (10 km) of Kiyosato Highland Park. Seisen Footbath and Hirayama Ikuo Silk Road Museum are also within 6 miles (10 km).

What's nearby

  • Kiyosato Highland Park - 5 min drive
  • Seisen Footbath - 7 min drive
  • Nakamura Keith Haring Collection - 15 min drive
  • Suntory Hakushu Distillery - 18 min drive
  • Heidi's Village - 21 min drive

Getting around

  • Kai-Ōizumi Station - 17 min walk

Restaurants

  • ‪Coucou CAFE - ‬5 min walk
  • ‪くのパン - ‬18 min walk
  • ‪Prosciutteria Morimoto - ‬3 min drive
  • ‪Complet-Do - ‬14 min walk
  • ‪魚ZENZOW - ‬2 min drive

About this property

Grand Mercure Yatsugatake Resort & Spa

Family-friendly 4-star hotel near Kiyosato Highland Park
Some rates at Grand Mercure Yatsugatake Resort & Spa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

There's a restaurant on site. WiFi and wired Internet are free in public spaces. Grand Mercure Yatsugatake Resort & Spa offers its guests hot springs and an outdoor tennis court. Spa services, a library, and a complimentary children's club are also featured at the family-friendly Grand Mercure Yatsugatake Resort & Spa. Self parking is free.

Smoking is allowed in designated areas at this 4-star Hokuto hotel.

  • 250 guestrooms or units
  • 7 levels
  • Kid's club (free)
  • Ski lift tickets
  • Ski equipment storage
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Game room or arcade
  • Library
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Dining venue
Grand Mercure Yatsugatake Resort & Spa offers 250 air-conditioned accommodations with safes and slippers. Accommodations offer separate sitting areas. Beds feature down comforters. 32-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

Japanese

Property amenities

Family friendly

  • Arcade/game room
  • Children's club
  • Children's games
  • Children's toys
  • Laundry facilities
  • Playground
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Free train station pick-up shuttle from 8:30 AM - 5:30 PM
  • Train station shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–9:30 AM: JPY 3800 for adults and JPY 3800 for children
  • 1 restaurant

Things to do

  • Arcade/game room
  • Hot springs
  • Outdoor tennis court
  • Playground
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchairs available on site

Room amenities

Entertainment

  • 32-inch LCD TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Refrigerator

More

  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Club Card: JPY 0 per person, per night
  • Child's Club Card: JPY 0 per night, (up to 5 years old)
  • Destination fee: JPY 150 per person, per night. This fee does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3800 for adults and JPY 3800 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. Cashless payment methods are available for all transactions.

Additional fees may apply to children for items such as extra bedding and meals.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Yatsugatake Royal Hotel Hokuto
Yatsugatake Royal Hotel
Yatsugatake Royal Hokuto
Yatsugatake Royal
Yatsugatake Royal Hotel Japan/Hokuto
Royal Hotel YATSUGATAKE Hokuto
Royal YATSUGATAKE Hokuto
Royal YATSUGATAKE
Royal Hotel YATSUGATAKE
Mercure Yatsugatake & Hokuto
Grand Mercure Yatsugatake Resort Spa
Grand Mercure Yatsugatake Resort & Spa Hotel
Grand Mercure Yatsugatake Resort & Spa Hokuto
Grand Mercure Yatsugatake Resort & Spa Hotel Hokuto

Grand Mercure Yatsugatake Resort & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 94 out of 226 reviews" "
Rating 8 - Good. 86 out of 226 reviews" "
Rating 6 - Okay. 31 out of 226 reviews" "
Rating 4 - Poor. 12 out of 226 reviews" "
Rating 2 - Terrible. 3 out of 226 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great with 3 people
Stayed 1 night in Jun 2024

10/10 Excellent

Philippe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great performance for the price
Excellent breakfast with so many choices. Nice onsen; maybe a little bit low temperature for me, but I am guessing many non-Japanese will like that.
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2021

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2020

10/10 Excellent

Nadine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast
We enjoyed our night stay for relaxation and onsen. My kids (under 6) enjoyed the lobby room play area and the staff were courteous. The izayaka restaurant was a nice treat. Good food for a great price. We’ll be back :)
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice environment
The hotel is nice and with nice view. The staff in their Japanese restaurant are so caring and considerate. I like this hotel and may book here again is I visit the surrounding area again.
Stayed 4 nights in Jan 2020

8/10 Good

Mari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We a nice and pleasant stay. Thank you.
Stayed 1 night in Dec 2019

10/10 Excellent

Janet, New Hampshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a large resort area for Japanese families. Beautiful and large onsen with nice outside rock area. We were the only Caucasian’s.
Stayed 1 night in Jul 2018

8/10 Good

Monskies, Sydney

Liked: Cleanliness, staff & service
A very kids-friendly hotel
The traditional Japanese room is great for families with small children. The onsen and play areas are just what tired parents need. Very happy with our stay.
Stayed 1 night in Apr 2018

8/10 Good

Shaun

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Good and bad.
As rated, clean and great service. However very old hotel, and beds are very hard. Bathrooms very small, and overall dated hotel. Caters to large tour buses. Overpriced buffet, amazing local restaurants, best I've had in years. Just need to walk 10-15 mins. Onsen was great but no tattoos!! FYI. My Fuji is amazing if you can see it, and the observatory is good as well. Try picnic bus to rock restaurant, and sunshine meadows. Be sure to catch the early bus, very limited hours.
Stayed 3 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
no frills get away
it was pleasant although a little out of the way, surprised to see quite a number of tourist groups staying over. Breakfast and dinner was decent, it could be better. the room was large compared to most hotels.
Stayed 1 night in Jun 2017

10/10 Excellent

???

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Yujen

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
ブュッフェは少し広過ぎて、取りに行くのが大変。お年寄りは取りに行くのが疲れてしまうと思う。もっと同じメニューを散らばせてもいいと感じる。また子ども向けホテルなのに、幼児食が少ない。離乳食はあったが、もう離乳食を食べない年齢1〜2歳くらいが食べられそうなもの、定番の納豆やゆで野菜などがなぜないのかと疑問に思った。子供を遊ばせるチカは素晴らしいと感じた！暑くても1日過ごせる。ベッドでは子どもが落ちてしまうから、和室を子連れは予約すると思うが、和室の設備が古くて改善してほしい。特にお風呂はトイレと別にすべき。露天風呂に行けない小さな子連れには部屋のお風呂しかない。使いづらすぎる。 子連れ向けと言っても、食べるもの、和室の設備を考えると小学生以上向きだと思う。 電話対応したフロントのスタッフは1回だけじゃなく、何回か話したが複数人ともに感じ悪かった。ホテルの顔なのに残念。設備はwifiがとにかく遅すぎる。改善してほしい。
Stayed 2 nights in Sep 2024

8/10 Good

Takayoshi

Stayed 2 nights in Aug 2024

6/10 Okay

Yohei

Liked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Miyuki

Stayed 1 night in Aug 2024

10/10 Excellent

saito

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
チェックイン前のロビーが非常に混雑しており、ドリンクサービスも行列となってしまっていたのは残念です。
Stayed 1 night in Aug 2024

8/10 Good

Takehiro

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
全体的にきれいで良かったです
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
ファミリー向け
昨年利用し、建物は古いもののご飯が美味しく、アメニティーの充実やファミリー向けのサービスが良く、また春にリニューアルしたということで今年も利用させてもらいました。 地下の子どもの遊び場は、小学生くらいまでの子が飽きずに楽しめ、小さい子も安心して遊べます。この辺りだと、川遊びなどを考える方も多いと思うので、天気に合わせて利用できるのが嬉しいと思いました。 ラウンジもこのホテルの人気ポイントだと思います。お菓子、ドリンク、お酒が飲み食べ放題。夜もお酒が飲めるのでお酒好きの方は満足されると思います。 食事の順番まちがオンライン受付できるのが助かります。待ち時間に遊び場で遊んで待つこともできるのがいいですね。食事も見た目がよくて心惹かれるものが多く、美味しかったです。 昨年は、アメニティーの小袋が受付横にあって、化粧水・クレンジングなどあったのですが、プラ削減なのか、化粧水などはなく袋も紙？で歯ブラシなども竹を使っていたりと環境配慮が見受けられました。ただ、大浴場の脱衣所には化粧水などは置いてありますが、部屋にはなかったので、小袋がないのなら、部屋にもボトルで置いてほしいと思いました。(体調などで大浴場に行けない人もいると思います)
Stayed 1 night in Aug 2024

6/10 Okay

Atsushi

Stayed 1 night in Aug 2024