Quality Inn & Suites

2.5 star property
Enjoy the outdoor pool at this Holland hotel

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn & Suites

Lobby
Standard Room, 2 Queen Beds, Non Smoking
Iron/ironing board, bed sheets
Property entrance
Outdoor pool, open 10:00 AM to 10 PM, sun loungers

Reviews

6.8 out of 10

Popular amenities

  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
422 E 32nd St, Holland, MI, 49423
  • Hope College
    3 min drive
  • Holland Hospital
    4 min drive
  • Holland Community Aquatic Center
    4 min drive
  • Holland, MI (HLM-Park Township)
    11 min drive

Room options

Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Holland

In Holland .Within 2 miles (3 km) of this Holland hotel, you'll find Hope College and Holland Hospital. Holland Community Aquatic Center and Lakeshore Health Partners are also within 2 miles (3 km).

What's nearby

  • Hope College - 3 min drive - 2.9 km
  • Holland Community Aquatic Center - 4 min drive - 2.8 km
  • Dutch Village - 4 min drive - 5.6 km
  • New Holland Brewing - 4 min drive - 3.7 km
  • Windmill Island - 7 min drive - 5.2 km

Getting around

  • Holland Station - 4 min drive
  • Gerald R. Ford International Airport (GRR) - 40 min drive

Restaurants

  • ‪Starbucks - ‬2 min drive
  • ‪Captain Sundae - ‬4 min drive
  • ‪Taco Bell - ‬3 min drive
  • ‪Petrino's Pizzeria - ‬4 min drive
  • ‪Skiles Tavern - ‬4 min drive

About this property

Quality Inn & Suites

Enjoy the outdoor pool at this Holland hotel
Quality Inn & Suites offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. You'll find a business center on site. Free breakfast is served daily. A terrace, a vending machine, and gift shops/newsstands are also featured at Quality Inn & Suites. Free self parking is available.

Smoking is allowed in designated areas at this Holland hotel.

  • 71 guestrooms or units
  • 2 levels
  • To-go breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Smoking in designated areas
Quality Inn & Suites offers 71 air-conditioned accommodations with coffee/tea makers and hair dryers. 40-inch LCD televisions come with satellite channels and pay movies.

Bathrooms include shower/tub combinations. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 40-inch LCD TV
  • Pay movies
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Pool access available from 10:00 AM to 10 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Inn Holland
Comfort Inn Hotel Holland
Quality Inn Holland
Quality Holland
Quality Inn & Suites Hotel
Quality Inn & Suites Holland
Quality Inn & Suites Hotel Holland

Quality Inn & Suites Reviews

Reviews

6.8
Rating 10 - Excellent. 139 out of 735 reviews" "
Rating 8 - Good. 246 out of 735 reviews" "
Rating 6 - Okay. 168 out of 735 reviews" "
Rating 4 - Poor. 125 out of 735 reviews" "
Rating 2 - Terrible. 57 out of 735 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

5.8/10

Amenities

6.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

STEPHEN, Mason

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not worth what I paid
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Poorly maintained, no room service.
Stayed 1 night in Aug 2024

10/10 Excellent

Wonde

Liked: Cleanliness, staff & service, property conditions & facilities
Safe and quite
Stayed 3 nights in Aug 2024

6/10 Okay

Fadi

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Once I checked in to my room, I have opened the bed sheet and it was dirty has spots of blood in different areas, the pillow cases was not clean and the bathroom is also used and dirty . The room carpet was in very bad condition (old over used and never been shampoo) our socks turned black after we walked on the carpet , the carpet was really sticky and very dirty . The staff was helpful and the breakfast young lady was also kind and hard worker, the breakfast was very busy of guests during weekend , but she was trying her best to refill the counter with more food and supplies.
Stayed 2 nights in Aug 2024

6/10 Okay

Sharon

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property was completely run down area around the pool w as torn up workout room smelled
Stayed 1 night in Aug 2024

4/10 Poor

Najeeb

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor breakfast and dirty Rooms
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service
Unprofessional
No elevator, which was not noted anywhere on the website. DirecTV service was terrible, some channels had service most had no signal. Was like that all weekend. Staff at the front desk couldn't even check us out on Sunday morning. We had to wait for another staff member. Breakfast items were gone before 8:00. I sat in the lobby area for nearly two hours one morning and didn't see any staff checking items or picking up trash left by guests. Other members of my group had the door to their room propped open all day after staff cleaned their room. Luckily, nothing was taken.
Stayed 3 nights in Aug 2024

2/10 Terrible

Rhonda

Stayed 1 night in May 2024

10/10 Excellent

Florence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

2/10 Terrible

Terry

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
It started with one woman on the phone to check us in. We waited about 10 mins to get checked in. The room was ok. The TV kept going off. Then there was no TV from Thursday night till around 4 pm Friday. Being we would be visiting family on Friday we told the cleaning lady to clean our room on Saturday. When we arrived back to Quality Inn our room door was left open by the cleaning lady. Right away we notified the front desk. Told her we wanted to talk to her manager, because she was having trouble understanding English. She called her manager and would not let me speak to her. Told us she would be in at 8 am to look at cameras to see who & why the door was left open. We went to the front desk at 8:15 am still no manager front desk lady said she won’t be in till 10 am. We told her we are Meeting family at 9 am for breakfast. We did not appreciate the run around we received from the front desk woman. Why would the cleaning lady go into our room & not even clean it? And leave the door open? Just saying we will never stay at a Quality Inn again. We stayed 3 nights.
Stayed 3 nights in Aug 2024

6/10 Okay

Rachel

Travelled with group
The main lobby was always hot and muggy and there were stains all over the carpets.
Stayed 3 nights in Aug 2024

4/10 Poor

Debra

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The management was very poor — I felt unsafe with my daughter and her friend.
Stayed 2 nights in Jul 2024

4/10 Poor

sarah

Travelled with family
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Needs an uodate
Carpet was damp from cleaning, lobby & halls were very hot, no elevator for second floor guests, disinterested staff, repairs needed, older hotel. However, very comfy bed & pillows.
Stayed 1 night in Aug 2024

10/10 Excellent

Lois, Fitchburg

Clean, good breakfast, everything worked well. Convenient to major road.
Stayed 5 nights in Jul 2024

8/10 Good

Angie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

6/10 Okay

Pete, Farmington Hills

Travelled with partner
Average cleanliness. Nothing great, nothing poor. Close to Holland which is nice.
Stayed 1 night in Jul 2024

4/10 Poor

Nanci

Disliked: Property conditions & facilities
Not the room we booked
Did not get the room we booked. Booked a suite with pull out couch it was nowhere to be found Had a huge tub in middle of room - gross.
Stayed 1 night in Jul 2024

8/10 Good

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Carpet on Stairs and Hallway Smelled
The only issue was when we walked upstairs to our room and the hallway the carpets looked dirty and smelled bad. The carpet in our room looked like it was never shampooed. Good thing for the air conditioning to run.
Stayed 1 night in Jul 2024

8/10 Good

GEORGE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to major road so easy to get to shopping and dining
Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Staff & service
Not so, so-so
Bed was comfortable, room was spacious, price was reasonable by comparison of other hotels (nearly double). The bad: No elevator; No TV reception (Xfinity), and below avg breakfast spread. I wouldn't "not" stay there again but it would either be the price, or availability that would make that decision.
Stayed 2 nights in Jul 2024

6/10 Okay

Mark

Travelled with group
Liked: Cleanliness, staff & service
Veey helpful - and friendly-front desk young lady!
Stayed 1 night in Jul 2024

4/10 Poor

Jonathan

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stains on ceiling, electrical outlet was out of the wall. Overall, would not stay here.
Stayed 2 nights in Jul 2024

10/10 Excellent

Fred J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We arrived about midnight at the hotel due to a massive rain storm which delayed our dangerous and slow drive. We were delighted to be greeted by a friendly and efficient desk representative. We were also delighted that our room reservation requests were honored and reserved for us. Being people with physical challenges always makes overnight lodging more uncertain but the Holland Quality Inn (south) was a great property and location. The bathroom with walk-in shower was both functional and beautiful. Our rooms had both a microwave and a mini fridge/freezer. The AC unit ran smooth and quiet. My only comment would be that the natural progression of thought toward providing total room functionality not only for the physically challenged but also the growing retired population would be applied to the bed height. If a bathroom can be reconfigured, apply to same concepts to the bed. I don't know who thought raising the height of the bed was a good idea but for some of us, it comes close to choosing to sleep in the desk chair because it is so difficult to get into a bed that high. There is, however, an quick and easy solution-cut 4-5 inches off the bed frame which looks to be just an aesthetic element anyway. Loose the excess height and make the bed more accessible rather than having a guest feel as if they have to attempt an ascent on Mt McKinley for a good night's rest. Also the breakfast was nice mix of grab&go and the more traditional sit down breakfast selections.Good coffee.
Stayed 1 night in Jul 2024

6/10 Okay

Kim

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2024