The property was fine, it is what you expect at the price point. The town is charming, welcoming, and has things for both kids and adults to do. It's also 20-30 minutes from many other places and things.
Our real only issue was with ants and with Dave the property manager. We notified Dave of the ants by the front door as soon as we saw a large group of them moving a crumb from under the couch towards the doorway. We aren't picky people, we kill them and wipe up the floor. Next day, more ants. I messaged Dave and told him of the issue. He responded saying that "ants have never been an issue before." That's an obvious lie considering the four preexisting traps and a can of Raid Ant killer under the sink; regardless, I tell him I will pick up some additional bait traps on our way home. The response I got was, and I quote, "Copy" . No call to action or reimbursement on his behalf. I get traps, put down 3, spray 2 large nests outside of the front door and call it a day. 2 days later, another large gathering of ants right outside of the front bedroom door. I follow them and they're leading straight towards a gap in the trim just outside of the bedroom. I kill them all, spray some more, adjust the traps and message Dave. I give him the rundown. He sounds surprised and he claims someone will be out that day to spray. We weren't home until that evening but saw no evidence of anyone spraying. My wife left her sandals outside of the side door to dry in the sun and they were undisturbed. There was also no flag or other identifier letting people know to keep children and pets away as is customary with an insect treatment being applied. Considering there is an elementary school literally in the backyard, you would think any self respecting terminator would do that.
So, we ask Dave if he is willing to waive the cleaning fee. His response, and I will quote, "Nick, As long as you leave us a good review not mentioning the ants, we would be willing to give you $XXX.xx back. Would that be fair enough? If so, I would need your address as we will be sending you a separate check outside of this site. This site would otherwise take a piece of that too..."
This review is my response. I'll gladly swallow W of the cleaning fee to shine light on the ethics of Dave and save another family the headache. I have video and photos.