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Grand Hyatt Hong Kong

5.0 star property
5-star luxury hotel near Hong Kong Convention and Exhibition Centre, connected to a rail/subway station

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Photo gallery for Grand Hyatt Hong Kong

Executive lounge
9 restaurants, lunch, dinner served; Chinese cuisine
Suite (Victoria)
Exterior
Deluxe Room, 1 King Bed, Harbour View (Deluxe)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Spa
  • Bar

Explore the area

Map
1 Harbour Road, Hong Kong
  • Hong Kong Convention and Exhibition Centre
    ‪6 min walk‬
  • Lan Kwai Fong
    ‪3 min drive‬
  • Ocean Park
    ‪7 min drive‬
  • Hong Kong (HKG-Hong Kong Intl.)
    ‪36 min drive‬

Room options

View all photos for Room, 2 Single Beds, Harbour View

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds, Harbour View

  • 40 sq m
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 65 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds

  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Club Room, 2 Single Beds

  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Harbour View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Harbour View

  • 40 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed

Grand Suite, 1 King Bed

Grand Suite, 1 King Bed

  • 65 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, City View

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Victoria)

Suite (Victoria)

Suite (Victoria)

  • 90 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds (Harbour View)

Premium bedding, minibar, in-room safe, desk

Club Room, 2 Single Beds (Harbour View)

  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Club Room, 1 King Bed

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Harbour View (Deluxe)

Deluxe Room, 1 King Bed, Harbour View (Deluxe)

Deluxe Room, 1 King Bed, Harbour View (Deluxe)

  • 50 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Harbour View (Plateau)

Room, 1 King Bed, Harbour View (Plateau)

Room, 1 King Bed, Harbour View (Plateau)

  • 38 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace, Harbour View (Plateau)

Room, 1 King Bed, Terrace, Harbour View (Plateau)

Room, 1 King Bed, Terrace, Harbour View (Plateau)

  • 40 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Ambassador)

Suite, 1 King Bed (Ambassador) | Living area

Suite, 1 King Bed (Ambassador)

  • 110 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Harbour View

Premium bedding, minibar, in-room safe, desk

Club Room, 1 King Bed, Harbour View

  • 40 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

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About the area

Hong Kong

Seaside stay .Within a 15-minute walk of this Wan Chai hotel, you'll find Hong Kong Convention and Exhibition Centre and Victoria Harbour. Lan Kwai Fong and University of Hong Kong are also within 3 miles (5 km).

What's nearby

  • Central Plaza - 4 min walk - 0.4 km
  • Hong Kong Convention and Exhibition Centre - 6 min walk - 0.5 km
  • Lan Kwai Fong - 3 min drive - 2.6 km
  • University of Hong Kong - 6 min drive - 5.0 km
  • Ocean Park - 7 min drive - 6.2 km

Getting around

  • Hong Kong Wan Chai Station - 6 min walk
  • Exhibition Centre Station - 6 min walk
  • Hong Kong International Airport (HKG) - 36 min drive

Restaurants

  • ‪Grand Hyatt Steakhouse - ‬1 min walk
  • ‪The Grand Club 嘉賓軒 - ‬2 min walk
  • ‪Grand Café - ‬1 min walk
  • ‪Grand Hyatt Steakhouse - ‬1 min walk
  • ‪Canton Room - ‬1 min walk

About this property

Grand Hyatt Hong Kong

5-star luxury hotel near Hong Kong Convention and Exhibition Centre, connected to a rail/subway station
Grand Hyatt Hong Kong offers its guests a full-service spa, an outdoor pool, and a sauna. There are 9 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi is free in public spaces.

Business amenities include a business center, 21 meeting rooms, and limo/town car service. Event space at this hotel measures 12766 square feet (1186 square meters) and includes conference space. A children's pool, a 24-hour fitness center, and spa services are also featured at the luxury Grand Hyatt Hong Kong. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Hong Kong hotel.

  • 542 guestrooms or units
  • 36 levels
  • 9 dining venues
  • 3 bars or lounges
  • Meeting rooms
  • 12766 sq ft of conference space
  • 1186 sq m of conference space
  • Built in 1989
  • Deli
  • Childcare (surcharge)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Grand Hyatt Hong Kong offers 542 accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 55-inch Smart televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

This Hong Kong hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Plateau SPA has 13 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, German, Indonesian, Italian, Japanese, Korean, Malay, Portuguese, Russian, Spanish, Swedish, Thai

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Property amenities

Family friendly

  • Baby bath
  • Baby monitor
  • Babysitting (surcharge)
  • Children's dinnerware
  • Children's pool
  • Dining table
  • Highchair
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Valet parking on site (HKD 800 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: HKD 368 per person
  • 3 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

Room amenities

Entertainment

  • 55-inch smart TV with satellite channels

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The check-in location differs from the property location; go to: [Plateau guestrooms please proceed to the 11th floor upon arrival]
Front desk staff will greet guests on arrival at the property
Guests booked in Plateau room types must check-in at the 11th floor reception.
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for HKD 440.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately HKD 368 per person
  • Airport shuttle fee: HKD 1250 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: HKD 800 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: HKD 440.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Grand Hyatt Hong Kong
Grand Hyatt Hong Kong Hotel
Hong Kong Grand Hyatt
Grand Hyatt Hong Kong Hotel Hong Kong
Hong Kong Hyatt
Hyatt Hong Kong
Grand Hyatt Hong Kong Hotel
Grand Hyatt Hong Kong Hong Kong
Grand Hyatt Hong Kong Hotel Hong Kong

Grand Hyatt Hong Kong Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 790 out of 1001 reviews
Rating 8 - Good. 151 out of 1001 reviews
Rating 6 - Okay. 38 out of 1001 reviews
Rating 4 - Poor. 13 out of 1001 reviews
Rating 2 - Terrible. 9 out of 1001 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kin Chi Henry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service, housekeeping and amenities. Only inconvenience is its on Hong kong island which taxis may not like to travel to from the main island.
Stayed 10 nights in Dec 2024

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

alan

Liked: Cleanliness, staff & service, property conditions & facilities
Great views but marred by building site Most staff excellent- one concierge below par. Breakfast feels a bit like school canteen but food good
Stayed 2 nights in Dec 2024

10/10 Excellent

Adam Istvan, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 5 nights in Dec 2024

10/10 Excellent

Cary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was exceptional. The property is well kept and clean and the view of the Victoria Harbor from my room was awesome.
Stayed 5 nights in Dec 2024

10/10 Excellent

Pham Nhat Duy

Business traveller
Liked: Amenities, property conditions & facilities
Super Pleace
Stayed 4 nights in Dec 2024

10/10 Excellent

Guy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The view of my suite was breathtaking over looking Victoria harbor—when the hotel says it’s a harbor view, I think they undersold how beautiful it was😂! Throughout my stay, the service was professional and excellent. I had a very late flight on my departure day, they allowed me to use the grant club until the end, which was very kind.
Stayed 4 nights in Nov 2024

10/10 Excellent

Crispin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2024

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent - expensive Hotel points program is no good
Stayed 1 night in Nov 2024

10/10 Excellent

Deena

Liked: Cleanliness
Stayed 2 nights in Nov 2024

10/10 Excellent

Alden

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is definitely a 4 star hotel. The hotel has been kept very well maintained. It is clean and exudes as high class ambiance. The staf is very polite and want to keep you happy. It's proximity to the HongKong convention center is a plus making it a walking distance. Around the hotel are many avenues for transportation including the MTR. There are many food options around the area and it is easy to commute to the Kowloon Island through either the ferry or the subway.
Stayed 4 nights in Nov 2024

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
generally good hotel with excellent accommodation, restaurants and spa. Access difficult however. reaching the nearby Star Ferry was difficult and involved negotiating the attached convention centre. The surrounding roads are very busy with extensive roadworks making walking anywhere from the hotel difficult. I would stay in Kowloon in future.
Stayed 2 nights in Nov 2024

10/10 Excellent

Deidre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very helpful.
Beautiful hotel, great views, very close to convention centre. We tried two of the restaurants and had room service and the food was excellent, though very expensive. Easy walk to Wan Chai restaurants. Staff were very helpful, everything you’d expect from a five star hotel.
Stayed 5 nights in Nov 2024

10/10 Excellent

Gregory

Stayed 2 nights in Nov 2024

6/10 Okay

SHIMOL

Liked: Cleanliness, amenities
Disliked: Staff & service
Staff quite rude and not helpful Few staff were nice however in general not helpful
Stayed 4 nights in Nov 2024

10/10 Excellent

Victoria, Kenley

Stayed 8 nights in Oct 2024

10/10 Excellent

TARA LYNN

Stayed 3 nights in Nov 2024

10/10 Excellent

Jacobo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 3 nights in Oct 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the view of the Harbour
Stayed 4 nights in Nov 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, the Grand Club staff and services were excellent
Stayed 7 nights in Nov 2024

10/10 Excellent

DIANA

Travelled with partner
Liked: Amenities
Super tasty food! Staff kind and attentive. Always trying to help! Super convenient located and it has an amazing view!
Stayed 3 nights in Nov 2024

10/10 Excellent

RUYI

Stayed 2 nights in Oct 2024