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Hotel Alexandra

4.5 star property
4.5-star luxury hotel near Sogo Causeway Bay

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Photo gallery for Hotel Alexandra

Interior
43-inch flat-screen TV with satellite channels, TV
View from room
Seasonal outdoor pool
Exterior detail

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Room service
  • Breakfast available
  • Gym
  • Laundry

Explore the area

Map
32 City Garden Road, North Point, Hong Kong
  • Victoria Park
    ‪8 min walk‬
  • Causeway Bay Shopping Plaza
    ‪13 min walk‬
  • Sogo Causeway Bay
    ‪20 min walk‬
  • Hong Kong (HKG-Hong Kong Intl.)
    ‪38 min drive‬

Room options

View all photos for Queen Suite

Queen Suite | View from room

Queen Suite

  • 36 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Clover Seaview Room

View from room

Clover Seaview Room

  • 21 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Heart City View Room (Connecting Rooms For 4 Persons)

Minibar, in-room safe, blackout drapes, iron/ironing board

Heart City View Room (Connecting Rooms For 4 Persons)

  • 43 sq m
  • City view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Diamond Seaview Room

Minibar, in-room safe, blackout drapes, iron/ironing board

Diamond Seaview Room

  • 21 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Diamond City View Room

Minibar, in-room safe, blackout drapes, iron/ironing board

Diamond City View Room

  • 21 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Clover City View Room

Clover City View Room

Clover City View Room

  • 21 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

Similar properties

Room

Dorsett Wanchai Hong Kong

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.1 out of 5, Very good, (1004)
The price is CA $243
per night
CA $276 total
includes taxes & fees
8 Mar - 9 Mar
Dorsett Wanchai Hong Kong

About the area

Hong Kong

North Point stay.Your stay at this North Point hotel places you within 2 miles (3 km) of Sogo Causeway Bay and Times Square Shopping Mall. Happy Valley Race Course and Taikoo Place are also within 2 miles (3 km).

What's nearby

  • Happy Valley Race Course - 3 min drive
  • Times Square Shopping Mall - 3 min drive
  • Hong Kong Convention and Exhibition Centre - 4 min drive
  • Pacific Place - 4 min drive
  • Lan Kwai Fong - 6 min drive

Getting around

  • Hong Kong Fortress Hill Station - 3 min walk
  • Fortress Hill Tram Stop - 4 min walk
  • Hong Kong International Airport (HKG) - 38 min drive

Restaurants

  • ‪Five Guys - ‬3 min walk
  • ‪Angus Café 半島冰室 - ‬2 min walk
  • ‪Harbour Grand Café - ‬1 min walk
  • ‪Pause It - ‬1 min walk
  • ‪Harbour Club Lounge 貴賓閣 - ‬1 min walk

About this property

Hotel Alexandra

4.5-star luxury hotel near Sogo Causeway Bay
There's a restaurant on site, as well as a snack bar/deli. Public spaces have free WiFi. Hotel Alexandra offers its guests a fitness center and a seasonal outdoor pool. Event space at this hotel measures 9990 square feet (928 square meters) and includes a conference center. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Hotel Alexandra. For a fee, parking is available.

This Victorian Hong Kong hotel is smoke free.

  • 840 guestrooms or units
  • 39 levels
  • 9990 sq ft of conference space
  • 928 sq m of conference space
  • Built in 2021
  • Deli
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue
Hotel Alexandra offers 840 air-conditioned accommodations with minibars and safes. 43-inch flat-screen televisions come with satellite channels.

Bathrooms include slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (HKD 600 per day)
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:00 AM: HKD 198 for adults and HKD 143 for children
  • 1 restaurant
  • Room service available

Things to do

  • Fitness center
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat

Room amenities

Entertainment

  • 43-inch flat-screen TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free tea bags/instant coffee
  • Mini-fridge
  • Minibar

More

  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 1 to March 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for HKD 506 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: HKD 1000 per night
  • An effective city/local tax rate of 3.00 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately HKD 198 for adults and HKD 143 for children
  • Valet parking fee: HKD 600 per day
  • Rollaway bed fee: HKD 506 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open in May and close in November.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Alexandra Hotel
Hotel Alexandra Hong Kong
Hotel Alexandra Hotel Hong Kong

Hotel Alexandra Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 300 out of 665 reviews
Rating 8 - Good. 227 out of 665 reviews
Rating 6 - Okay. 75 out of 665 reviews
Rating 4 - Poor. 40 out of 665 reviews
Rating 2 - Terrible. 23 out of 665 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Kaven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff are helpful, polite and efficient. The cleaning staff at 30/F is very nice, polite and helpful, excellent altitude.
Stayed 1 night in Nov 2024

2/10 Terrible

Philip

Stayed 3 nights in Nov 2024

8/10 Good

Mei Yee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really convenient location for MTR. Luxurious feel to hotel. Staff are very helpful, especially the concierges when helping us with taxis
Stayed 7 nights in Nov 2024

10/10 Excellent

Lim Chee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel looks very grand & opulent 5 minutes walk to the MTR very clean and staff efficient and polite. Would recommend to anyone visiting Hong Kong.
Stayed 4 nights in Nov 2024

10/10 Excellent

KUN HO

Stayed 2 nights in Nov 2024

8/10 Good

Kun Yi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind os small for 3 ppl in one room. Not much shopping around the area.
Stayed 6 nights in Nov 2024

6/10 Okay

Angela

Stayed 9 nights in Nov 2024

8/10 Good

Peck Loo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location is so convenient to the nearest MTR. Nearby eateries are good.
Stayed 4 nights in Nov 2024

10/10 Excellent

Laura

Stayed 2 nights in Nov 2024

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Catch a taxi there.
Close to MTR but no lift at that station which navies it very hard with luggage and a pram. Pool on the roof was great.
Stayed 3 nights in Oct 2024

8/10 Good

Frederick

Stayed 5 nights in Nov 2024

6/10 Okay

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gaudy lobby decor, normal rooms
Nice room and we were upgraded to a harbour view, this was smaller than expected but perfectly serviceable. Pool looks lovely but we didn’t get to use it but there are peculiarities aplenty here so if you’re the kind of person that gets easily frustrated you might want to look elsewhere, the Harbour Grand over the road is much more conventional. Firstly the interior decor of the common areas is channelling Louis XIV during a fever dream. If it’s flat it’s marble if it’s anything else it’s gold unless it’s a light fixture in which case it’s a chandelier. It’s the kind of decor that even the incoming US President would probably view as gaudy. Secondly it’s difficult to find, it seems to be set within a small housing estate so you get dropped off and then end up hiking a bag along walkways and down escalators as if you’re in an episode of Taskmaster from a dystopian future. Neither of these aspects were a big deal for us but it was one of our more unconventional HK staycations.
Stayed 1 night in Nov 2024

8/10 Good

Stella

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Some improvements can be made
The room is pretty small. Housekeeping is not consistent like forgetting to replace clean cups. TV has no US news channels. Charging luggage storage fees no matter how long you stay. Other than that it is fine.
Stayed 4 nights in Nov 2024

10/10 Excellent

shengxi

Liked: Amenities
Great service, nice location
Stayed 3 nights in Nov 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel and good location
Stayed 5 nights in Nov 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love how the property is close to everything
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice clean room at decent price
It was a pleasant surprise for us to arrive to a room (Clover City View Room) with a king bed and not a double bed as advertized. The room has everything we needed. The only down side of the room was the lack of space after we had our medium size luggage and another two smaller ones opened. However, it's HK!! With the price we paid, I have no complaint! The hotel is great.
Stayed 4 nights in Oct 2024

8/10 Good

Haolin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in good location, within 5 mins to metre station and a few mins walk to a busy street that is full of restaurants and shops. The only downside i got was the room was not being cleaned properly. We have foudn some small bugs on the first night. We did not notice it until we lay down very late at night as we were out all day. We have to request to change room at around midnight. Despite all these, the service was great, and the new room was in mich better condition. we have been moved to a new room immediately and offered 2 x free breakfast for the next day morning. Overall it was a great experience.
Stayed 2 nights in Oct 2024

8/10 Good

Stella

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is fine except the hotel charges a luggage storage fee of HK$20 per night per piece no matter how long you stay with them. This is ridiculous as we travel all over the world and this is the only one that has a fee. It is ok you have some restrictions but we stay a total of 14 days and stored 5 days one piece of luggage and we’re charged HK$100!!
Stayed 3 nights in Oct 2024

4/10 Poor

Kok

Travelled with group
Disliked: Staff & service
This is the only hotel that do not provide mineral water in the room.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jaroslaw

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking from the hotel to the city was difficult. Need to walk through the restaurant.
Stayed 2 nights in Oct 2024

10/10 Excellent

Tuck Sung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed six nights at this hotel. Everyday is a present day. The room cleaning staffs greets us with smiles and greetings. So as all the staff along the way till we leave the hotel. The reception and the concierge staffs are very helpful as well. I will stay here again.
Stayed 6 nights in Oct 2024

10/10 Excellent

Rui

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Stella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luggage storage charge
Staff is very helpful. One thing that I was not aware is they charge storage for luggage overnight for HK$20 per piece per night even though I stayed there for 4 nights before and I will come back and stay for another 10 nights.
Stayed 1 night in Oct 2024

2/10 Terrible

charlotte

My husband was sick can’t not go to hotel went straight home by medical advise did report to hotel ask for cancellation and refund and give them a doctors and medical emergency to cancel they didn’t reply and refused to give us refund not to happy
Stayed 4 nights in Oct 2024