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JEN Hong Kong by Shangri-La

4.0 star property
4-star hotel near Victoria Harbour

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Photo gallery for JEN Hong Kong by Shangri-La

Seasonal outdoor pool
Executive lounge
Exterior detail
1 bedroom, in-room safe, desk, blackout drapes
Seasonal outdoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Gym
  • Breakfast available
  • Room service
  • Laundry

Explore the area

Map
508 Queens Road West, Western District, Hong Kong
  • University of Hong Kong
    ‪6 min walk‬
  • Hollywood Road
    ‪17 min walk‬
  • Victoria Harbour
    ‪20 min walk‬
  • Hong Kong (HKG-Hong Kong Intl.)
    ‪31 min drive‬

Room options

View all photos for Deluxe Harbour View Queen Room

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Harbour View Queen Room

  • 21 sq m
  • Harbor view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior City View Queen Room

Superior City View Queen Room

Superior City View Queen Room

  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room, 1 Queen Bed, Mountain View

Club Room, 1 Queen Bed, Mountain View

Club Room, 1 Queen Bed, Mountain View

  • 21 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room, 1 Queen Bed, Harbour View

Club Room, 1 Queen Bed, Harbour View

Club Room, 1 Queen Bed, Harbour View

  • 21 sq m
  • Harbor view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Suite, 1 King Bed

1 bedroom, in-room safe, desk, blackout drapes

Club Suite, 1 King Bed

  • 28 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe City View Queen Room

Deluxe City View Queen Room

Deluxe City View Queen Room

  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Harbour View Twin Room

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Harbour View Twin Room

  • 21 sq m
  • Harbor view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior City View Twin Room

1 bedroom, in-room safe, desk, blackout drapes

Superior City View Twin Room

  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Twin Room, Harbour View

1 bedroom, in-room safe, desk, blackout drapes

Club Twin Room, Harbour View

  • 21 sq m
  • Harbor view
  • Sleeps 2
  • 2 Twin Beds

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Courtyard by Marriott Hong Kong

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.4 out of 5, Excellent, (730)
The price is CA $260
per night
CA $294 total
includes taxes & fees
17 Mar - 18 Mar
Courtyard by Marriott Hong Kong

About the area

Hong Kong

City center retreat .Your stay at this Central & Western District hotel places you within 2 miles (3 km) of Victoria Harbour and Hong Kong - Macau Ferry Terminal. Soho and Lan Kwai Fong are also within 2 miles (3 km).

What's nearby

  • University of Hong Kong - 6 min walk
  • Hong Kong - Macau Ferry Terminal - 2 min drive
  • Soho - 3 min drive
  • Lan Kwai Fong - 4 min drive
  • Hong Kong Convention and Exhibition Centre - 5 min drive

Getting around

  • Shek Tong Tsui Terminus Tram Stop - 2 min walk
  • Hong Kong Wan Chai Station - 5 min drive
  • Hong Kong International Airport (HKG) - 31 min drive

Restaurants

  • ‪Café Malacca 馬來一菜館 - ‬1 min walk
  • ‪麥當勞 - ‬1 min walk
  • ‪Itacho Sushi 板長壽司 - ‬1 min walk
  • ‪Chung Kee Dessert - ‬1 min walk
  • ‪14 South Lane - ‬2 min walk

About this property

JEN Hong Kong by Shangri-La

4-star hotel near Victoria Harbour
JEN Hong Kong by Shangri-La offers its guests a 24-hour fitness center and a seasonal outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 1033 square feet (96 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly JEN Hong Kong by Shangri-La.

This 4-star Hong Kong hotel is smoke free.

  • 283 guestrooms or units
  • 28 levels
  • Meeting rooms
  • 1033 sq ft of conference space
  • 96 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
JEN Hong Kong by Shangri-La offers 283 accommodations with safes and coffee/tea makers. LCD televisions come with premium cable channels. Bathrooms include showers, slippers, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Family friendly

  • Laundry facilities
  • Refrigerator
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Limited onsite parking
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: HKD 238 for adults and HKD 238 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Cable channels
  • LCD TV
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Disposable plastic tableware and other plastic products are available at the front desk (surcharge).
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately HKD 238 for adults and HKD 238 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, and cash. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

We should mention

  • The seasonal pool will open in June and close in September.
  • Pool access available from 7:30 AM to 7:30 PM.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hong Kong Traders
Hong Kong Traders Hotel
Traders Hong Kong
Traders Hong Kong Hotel
Traders Hong Kong Shangri-La
Traders Hotel Hong Kong
Traders Hotel Hong Kong Shangri-La
Traders Hotel Shangri-La Hong Kong
Traders Shangri-La Hong Kong
Traders Shangri-La Hotel Hong Kong
Hotel Jen Hong Kong
Hotel Jen
Jen Hong Kong
Jen Hotel Hong Kong
Traders Hotel Hong Kong by Shangri La
Hotel Jen Hong Kong Shangri-La
Jen Hong Kong Shangri-La
Hotel Hotel Jen Hong Kong by Shangri-La Hong Kong
Hong Kong Hotel Jen Hong Kong by Shangri-La Hotel
Hotel Hotel Jen Hong Kong by Shangri-La
Hotel Jen Hong Kong by Shangri-La Hong Kong
Traders Hotel Hong Kong by Shangri La
Hotel Jen Hong Kong
Hotel Jen Hong Kong by Shangri La
Hotel Jen Shangri-La
Jen Shangri-La

JEN Hong Kong by Shangri-La Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 514 out of 1008 reviews
Rating 8 - Good. 382 out of 1008 reviews
Rating 6 - Okay. 73 out of 1008 reviews
Rating 4 - Poor. 25 out of 1008 reviews
Rating 2 - Terrible. 14 out of 1008 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Stayed 1 night in Nov 2024

10/10 Excellent

Kerstin

Liked: Amenities, property conditions & facilities
Gpod food
Stayed 6 nights in Nov 2024

6/10 Okay

Grace

Stayed 6 nights in Nov 2024

6/10 Okay

Lachlan

Business traveller
Liked: Cleanliness
Hotel is a lot older than the pictures make out!
Stayed 3 nights in Nov 2024

4/10 Poor

Macky

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Geraldine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located with money exchange across the street. Lots of places to eat and shopping mall nearby
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Excellent location with easy access to the MTR and the trams. Rooms esp the bathrooms are in need of a refurb as looking a little tired. However, the beds were very comfortable.
Stayed 8 nights in Oct 2024

8/10 Good

Rosalind

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
john
close to metro station. clean and good service
Stayed 1 night in Nov 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue is the room light, the room light is dim
Stayed 3 nights in Nov 2024

10/10 Excellent

Jae, LOS ANGELES

Stayed 2 nights in Oct 2024

8/10 Good

Vincent

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

May Lin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Noisy
Stayed 1 night in Nov 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to subway station, lots of eateries in the area.
Stayed 3 nights in Nov 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy location
Stayed 3 nights in Oct 2024

8/10 Good

Bernard

Liked: Cleanliness, staff & service
Stayed 5 nights in Nov 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, lots of eateries, stuff is good.
Stayed 6 nights in Nov 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3 mins from HKU MTR, 3 mins from self serve laudramat
Stayed 1 night in Nov 2024

10/10 Excellent

Helen Kinh Nu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Enoch

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short trip to HK
Nice view Quiet Convenient
Stayed 3 nights in Oct 2024

8/10 Good

Patrice Pierre Henri, Singapore

Business traveller
I booked a club room to have access to the club on 28F… which sadly doesn’t open any more in the morning, about the only time I would be able to enjoy it. This is disappointing and probably should have been communicated earlier, I might have made a different choice.
Stayed 5 nights in Oct 2024

10/10 Excellent

Alice

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Love everything about this hotel & will definitely look at other JEN options when we travel due to the wonderful experience we had. They have all the amenities for the room and the shower was amazing. All the staff have been super helpful and friendly, especially Wai, who helped easy our stress of our flight getting canceled due to typhoon and rebooked at a time when the metro isn’t available. I also like the hotel doing their best to stay environmental friendly, such as providing water filter system in the room. It’s located half block from the metro and lots of food options near by.
Stayed 2 nights in Oct 2024

8/10 Good

Anette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful
The room was spacious, the quilt is too warm. JEN helped us to store our luggages for 4 nights until we came back from a short trip.
Stayed 2 nights in Oct 2024