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The Upper House

5.0 star property
5-star luxury hotel near Ocean Park

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Photo gallery for The Upper House

Studio 70 Harbour View | Bathroom
Studio (Studio 80 Island View Room)
Studio (Studio 80 Island View Room)
Exterior
Suite, Harbour View (Upper) | Living area

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking available
  • Breakfast available
  • Bar
  • Room service
  • Gym
  • Housekeeping

Explore the area

Map
Pacific Place, 88 Queensway, Central, Hong Kong
  • Pacific Place
    ‪1 min walk‬
  • The Peak Tram
    ‪11 min walk‬
  • Wan Chai Road
    ‪13 min walk‬
  • Hong Kong (HKG-Hong Kong Intl.)
    ‪36 min drive‬

Room options

View all photos for Suite, Harbour View (Upper)

Suite, Harbour View (Upper) | Living area

Suite, Harbour View (Upper)

  • 114 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio 80 Partial Harbour View

Studio 80 Partial Harbour View

Studio 80 Partial Harbour View

  • 78 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, View (Studio 80 Island View Room)

Studio (Studio 80 Island View Room)

Studio, View (Studio 80 Island View Room)

  • 78 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio 70 Harbour View

Frette Italian sheets, hypo-allergenic bedding, down comforters

Studio 70 Harbour View

  • 68 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, View (Studio 70 Island View Room)

Frette Italian sheets, hypo-allergenic bedding, down comforters

Studio, View (Studio 70 Island View Room)

  • 68 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior detail

Mandarin Oriental, Hong Kong

  • Pool
  • Spa
  • Restaurant
  • Air conditioning
4.8 out of 5, Exceptional, (878)
The price is CA $752
per night
CA $850 total
includes taxes & fees
22 Feb - 23 Feb
Mandarin Oriental, Hong Kong

About the area

Hong Kong

Central Hong Kong getaway .Your stay at this Central & Western District hotel places you within 2 miles (3 km) of Victoria Harbour and Hong Kong - Macau Ferry Terminal. Pacific Place and Queen's Road East are also within half a mile (1 km).

What's nearby

  • Pacific Place - 1 min walk
  • The Peak Tram - 11 min walk
  • Lan Kwai Fong - 18 min walk
  • Hong Kong Convention and Exhibition Centre - 19 min walk
  • Hong Kong - Macau Ferry Terminal - 4 min drive

Getting around

  • Arsenal Street Tram Stop - 5 min walk
  • Hong Kong Admiralty Station - 8 min walk
  • Hong Kong International Airport (HKG) - 36 min drive

Restaurants

  • ‪Great Food Hall - ‬1 min walk
  • ‪Executive Lounge - ‬4 min walk
  • ‪Golden Leaf 金葉庭 - ‬1 min walk
  • ‪Conrad Hotel Garden Cafe - ‬1 min walk
  • ‪Lumi - ‬1 min walk

About this property

The Upper House

5-star luxury hotel near Ocean Park
The Upper House offers its guests a 24-hour fitness center and complimentary bicycles. There are 2 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

Business amenities include a business center and limo/town car service. Event space at this hotel measures 1238 square feet (115 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury The Upper House. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This Art Deco Hong Kong hotel is smoke free.

  • 1 building
  • 117 guestrooms or units
  • 49 levels
  • 2 dining venues
  • 2 bars or lounges
  • 1238 sq ft of conference space
  • 115 sq m of conference space
  • Built in 2009
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
The Upper House offers 117 accommodations with minibars (stocked with some free items) and espresso makers. Accommodations offer separate sitting areas and include day beds. Select Comfort beds feature Frette Italian sheets and down comforters. A pillow menu is available. 42-inch plasma televisions come with pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Hong Kong hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Awards and affiliations

The Upper House is listed in the 2020 Condé Nast Traveler Gold List of the world's best places to stay.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, German, Hindi, Italian, Korean

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms
  • Travel crib

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (HKD 800 per day)
  • Valet parking on site (HKD 800 per day)
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: HKD 349 for adults and HKD 349 for children
  • 2 restaurants
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Free bicycle rentals
  • Shopping mall
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch plasma TV
  • Pay movies

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Day bed
  • Down comforter
  • Frette Italian sheets
  • Free cribs/infant beds
  • Free extra futon mattress
  • Hypo-allergenic bedding
  • Pillow menu
  • Select Comfort bed

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (some items)
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for HKD 880.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately HKD 349 for adults and HKD 349 for children
  • Airport shuttle fee: HKD 1450 per vehicle (one-way, maximum occupancy 3)
  • Self parking fee: HKD 800 per day
  • Valet parking fee: HKD 800 per day
  • Rollaway bed fee: HKD 880.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Upper House
Upper House Hong Kong
Upper House Hotel
Upper House Hotel Hong Kong
The Upper House Hong Kong
The Upper House Hotel Hong Kong
The Upper House Hong Kong
The Upper House Hotel
The Upper House Hong Kong
The Upper House Hotel Hong Kong

The Upper House Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 380 out of 437 reviews
Rating 8 - Good. 39 out of 437 reviews
Rating 6 - Okay. 13 out of 437 reviews
Rating 4 - Poor. 3 out of 437 reviews
Rating 2 - Terrible. 2 out of 437 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
No thanks
Stayed 2 nights in Nov 2024

10/10 Excellent

Yann Yunn, Singapore

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Nov 2024

10/10 Excellent

andrew

Stayed 1 night in Sep 2024

10/10 Excellent

James

Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Amir, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
True luxury experience. The staff is very professional and helpful, and makes the guest feel very welcome from the moment entering the hotel. The room is spacious with very beautiful interior design, excellent amenities, and a great view.
Stayed 2 nights in May 2024

6/10 Okay

Hon Hanz

Stayed 2 nights in Jun 2024

10/10 Excellent

leon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location central to my needs
Stayed 4 nights in Jun 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the best hotel in Hong Kong in a league of its own
Stayed 7 nights in May 2024

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities
Just love it
Stayed 2 nights in May 2024

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The very best of the best
I have stayed in lots of amazing hotels over the years mainly through business but this tops it. Gorgeous room, amazing service, restaurant in hotel has incredible food, in room massage and location means you can pretty much walk most places. I loved it. If you get the chance then book it.
Garden area
In room massage
Gorgeous design
Stayed 3 nights in May 2024

10/10 Excellent

Marina

Stayed 6 nights in Apr 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another fantastic stay
Another fantastic stay at this fabulous hotel. One of my favourite hotels to visit.
Stayed 5 nights in Jan 2024

10/10 Excellent

Wilson Chung-Yin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am amazed by the excellent customer experience provided during my stay at the upper house. The environment is both luxury and elegant. It is no doubt the premise will be my first choice when I stay in Hong Kong again.
Stayed 7 nights in Jan 2024

10/10 Excellent

Flora

Stayed 5 nights in Jan 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Saskia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Haolan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite the small lobby, the room met our expectations with its spaciousness and coziness. The service was truly exceptional, with friendly and accommodating staff. Unfortunately, my fiancée experienced minor food poisoning during our stay. The staff acted professionally by assisting with calling the ambulance and went above and beyond, providing water and cookies for our ER visit. The attention to detail throughout our stay was impressive, contributing to an overall splendid experience. A special shout-out goes to Eddie, the experience manager, whose efforts significantly enhanced our stay and made it thoroughly enjoyable. We appreciate the dedication and care demonstrated by the entire staff and will definitely return when we visit Hong Kong again.
Stayed 3 nights in Dec 2023

8/10 Good

pierre

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Love the property! Would definitely going back.
Stayed 2 nights in Oct 2023

6/10 Okay

Piers

Stayed 3 nights in Sep 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Lok Yee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great, but the bed is not comfy at all…. unexpectedly hard. I would expect a much comfy bed. A normal 5 star hotel is always equipped with a good n comfy bed!
Stayed 1 night in Feb 2023

10/10 Excellent

Tsun Fung

Stayed 1 night in Jul 2022