The hotel location is excellent, being near the MTR station, great dining choices, and the shopping area. The staff were hospitable, attentive and friendly. The room was cozy and clean, though a bit small as is common in HK. Our request for a quiet room was granted as we were billeted on the upper floor. The hotel provided pocket wifi and a mobile phone for free, which made it all the more convenient as these are necessities for any tourist exploring the city. Our stay was very comfortable. The manager, Kenneth, even surprised me with birthday pastries! We had a great experience. We will recommend this hotel to family and friends.