6/10 Okay
kristine L
Travelled with partner
11 Jan 2025
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at Christmastime and counted this as a "budget" stay. First the PROS: Great location, clean room & property, good water pressure in shower, cold mini fridge/freezer, beach towels available, parking easy to find, friendly staff. The CONS: Room location in building- head of bed was against the wall with the elevators directly behind, was very loud and rattled everytime the elevators were being used, this will be the same on all floors if the room ends in "06", we never had a good night's sleep. This is supposed to be a non-smoking property but the people below us to the left smoked on the lanai multiple times a day- smoke went right into our room. We notified staff but since it was a privately owned unit there was nothing they could do. They couldn't move us because there were no vacancies. We reserved a room with a king size bed, city view but the room had what seemed like a double bed, maybe a small queen, with peek-a-boo Diamond Head and ocean views, bed was very uncomfortable for 2 adults. TV had limited channels and no info. to tells us the guide channel, took awhile to find it ourselves. There was no lighting whatsoever in kitchenette/closet/mirror area, couldn't see enough to utilize, especially at night. The parking garage was extremely tight and difficult to maneuver through, small SUV barley cleared it. All that said, it was a good value, we would stay again in a different room.