6/10 Okay
Nikhila
29 Sep 2024
Liked: Amenities, property conditions & facilities
Hotel is decent. However the shuttle service was annoying. On the website they said theres a free shuttle service, but you will need to get off at a bestwestern and transfer to this hotel. Nothing said about reserving. The time table shows around 15mins. We take the first shuttle and get off to transfer, we are waiting about 30 mins, the second shuttle still doesnt show. We go into the best western to ask them. Front desk says she doesnt know might be 30’mins to an hour ( we are only 5 mins away from the hotel..) she says the driver doesnt know. She told another guest that the driver is stubborn so no one knows…. We ended up taken an uber because the whole thing was a waste of time. At the hotel its written you have to make a reservation for the shuttle for the next morning. We ask if this is direct or another transfer situation. He says all the morning shuttles are direct. But it was not. Make sure you call ahead if you want to take the shuttle when you arrive to Amsterdam even thought their website says it continues to run all day/night.
Nikhila
Stayed 1 night in Sep 2024