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Britannia Basingstoke Country Hotel & Spa

4.0 star property
Enjoy the indoor pool at this 4-star Hook hotel

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Britannia Basingstoke Country Hotel & Spa

Indoor pool
Exterior detail
Exterior detail
Reception
Serves lunch and dinner

Reviews

6.4 out of 10

Popular amenities

  • Breakfast available
  • Gym
  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Pet-friendly
    Pet-friendly

Explore the area

Map
Scures Hill, Nately Scures, Hook, England, RG27 9JS
  • Odiham Castle
    4 min drive
  • Basing House
    5 min drive
  • Festival Place
    8 min drive
  • London (LHR-Heathrow)
    33 min drive

Room options

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • 2 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room (Budget)

In-room safe, individually decorated, individually furnished, desk

Double Room (Budget)

  • 2 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 2 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

  • 2 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 2 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

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Apollo Hotel
Pool
Spa
Parking included
Free WiFi
3.6 out of 5, Good, (986)
The price is CA $114
per night
CA $137 total
includes taxes & fees
6 Dec - 7 Dec
Apollo Hotel

About the area

Hook

Hook retreat .At this Hook hotel, you'll be within 3 miles (5 km) of Odiham Castle and 6 miles (10 km) of Basing House. West Green House Garden and Mill Field Nature Reserves are also within 6 miles (10 km).

What's nearby

  • Basing House - 5 min drive - 5.7 km
  • The Anvil - 7 min drive - 8.7 km
  • Festival Place - 8 min drive - 9.2 km
  • Basingstoke Leisure Park - 8 min drive - 10.5 km
  • Milestones Museum - 10 min drive - 11.0 km

Getting around

  • Hook Station - 2 min drive
  • Heathrow Airport (LHR) - 33 min drive

Restaurants

  • ‪The Derby Inn - ‬2 min drive
  • ‪The Mill House - ‬2 min drive
  • ‪Olivers Fish and Chips Shop - ‬3 min drive
  • ‪Waterwitch - ‬5 min drive
  • ‪The Red Lion - ‬5 min drive

About this property

Britannia Basingstoke Country Hotel & Spa

Enjoy the indoor pool at this 4-star Hook hotel
Britannia Basingstoke Country Hotel & Spa offers its guests an indoor pool, a health club, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee.

Event space at this hotel measures 9623 square feet (894 square meters) and includes conference space. Spa services, a terrace, and a garden are also featured at the business-friendly Britannia Basingstoke Country Hotel & Spa. Free self parking is available.

This 4-star Hook hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 2 levels
  • Meeting rooms
  • 9623 sq ft of conference space
  • 894 sq m of conference space
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Computer for guest use
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Britannia Basingstoke Country Hotel & Spa offers 100 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Hook hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms. The spa is equipped with a sauna and a steam room. The spa is open daily.

Languages

English, Polish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (GBP 7 per 24-hour period)
  • Available in some public areas: WiFi (GBP 7.00 per night)

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee weekdays 6:30 AM–9 AM: GBP 12-15.00 for adults and GBP 6-10.00 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness classes
  • Fitness center
  • Indoor pool
  • Sauna
  • Spa services
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 36
  • Front entrance ramp
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Digital channels
  • TV

Bedroom

  • Bed sheets
  • Free cribs/infant beds
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10.00
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: GBP 15.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per stay
  • Only dogs are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 12 to 15.00 for adults, and GBP 6 to 10.00 for children
  • Fee for in-room wireless internet: GBP 7 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: GBP 7.00 per night (rates may vary)
  • Pet fee: GBP 10.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)
  • Rollaway bed fee: GBP 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Britannia Basingstoke Country Hotel
Britannia Basingstoke Country
Basingstoke Country Hotel
Basingstoke Country Hotel Spa
Britannia Basingstoke & Hook
Britannia Basingstoke Country Hotel & Spa Hook
Britannia Basingstoke Country Hotel & Spa Hotel
Britannia Basingstoke Country Hotel & Spa Hotel Hook

Britannia Basingstoke Country Hotel & Spa Reviews

Reviews

6.4
Rating 10 - Excellent. 179 out of 1001 reviews" "
Rating 8 - Good. 263 out of 1001 reviews" "
Rating 6 - Okay. 243 out of 1001 reviews" "
Rating 4 - Poor. 170 out of 1001 reviews" "
Rating 2 - Terrible. 146 out of 1001 reviews" "

6.8/10

Cleanliness

7.0/10

Staff & service

6.8/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Katie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor time keeping
Stayed 1 night in Aug 2024

4/10 Poor

Karl

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Having stayed a few times over the years (last time 6 months ago), I am sorry to say that the renovations are taking too long it almost feels like it’s going backwards. Prices have gone up, to match much better hotels in the area. It’s now at the point where it is no longer good value, the hotel is still very tatty, rooms and bathrooms are either old, or have been bodged. No aircon, no free wifi, the most basic tea/coffee facilities, very very budget breakfast. It still feels like a refugee hotel. It has the feel of a poor seaside hotel, but is priced like a modern 4*.
Stayed 2 nights in Aug 2024

6/10 Okay

Nicholas

Travelled with partner
Liked: Property conditions & facilities
Recarpeting was in progress during our stay. Room was not easy to find- staff not keen to accompany us.
Stayed 1 night in Jul 2024

2/10 Terrible

Sai

Disliked: Cleanliness, property conditions & facilities
Loud music
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Jessica

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Pointless late checkout, the maids wanted to clean
The hotel in general was lovely, very clean, comfortable, looks appealing. The staff however let it down. I arrived late because of my job, I did ring in advance to make sure this was ok and I was told it was a 24 he front desk and not to worry. When I arrived at 2am no one was on the desk, I did hear voices coming from a large room behind me. Two members of staff were sitting on a sofa possibly having a break. I asked if anyone was on the front desk and I got a mutter in return saying yes someone should be there. I called out for assistance but no answer. I waited another 5 Mins or so and shouted for assistance. A lady came running from the back, checked me in and then sent me on a a maze hunt to find my room. Which was NOT noted on any room signs. (This is a big hotel with lots of floors in many directions) after 15 mins of searching I went back to the reception. The lady then escorted me to the other end of the hotel. No wonder I couldn’t find it. I had a pleasant stay and paid for a late check out. However the maids were baisically waiting out side my room with a hoover and cleaning trolley from 10am - 12pm chatting and giggling leading to a pointless late checkout as it woke me. Hotels nice but I don’t think I’ll stay again, simply bad service. Let down
Stayed 1 night in Aug 2024

6/10 Okay

Brenda

Travelled with group
Liked: Amenities
The hotel room was excellent. Clean and fresh with lovely bathroom and soft white fluffy towels. The whole of the hotel was immaculate with good carpeting.
Stayed 1 night in Aug 2024

8/10 Good

Selena

Business traveller
Liked: Cleanliness, staff & service, room comfort
Very reasonable if a little jaded in parts
First impressions were good. Having booked it very last minute I didn't have any expectations but from my late arrival at 9.pm to leaving the overall experience was positive. The lobby was clean and tidy and the staff all pleasant and helpful. The buffet breakfast (charged extra for) was fulsome and had great choices for each course. The swimming pool was warm, tidy and just a good size to get in an early morning swim. Nice steam room(albeit with a broken seat) and sauna offers lots of choice, plus a well kitted out gym, although I didn't use this. There were a few niggles as follows My room window was directly next to an outside speaker which was playing music until at least 11pm over the outdoor courtyard and gazebo area. Not overly intrusive but enough to be heard through the windows while trying to go to sleep after the TV had been turned off. The shower room needs a little updating and maintenance but it did the job it needed to do. The w/c basin was interesting in so much as the hot tap provided warm to hot water whilst the cold tap gave scalding hot water immediately it was turned on. Interesting tooth brushing regime! The vanity shelf was set at an interestingly jaunty angle too. The socket next to the bed didn't work meaning I had to have my bedside lamp on the floor and my phone charging across the room on the table. Small issues which didn't detract from a very nice hotel with friendly staff and some great facilities. I would definitely recommend this place
Stayed 1 night in Aug 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
On arrival are room was ready, hotel reception extremely helpful. Room was cosy and clean.
Stayed 1 night in Jul 2024

8/10 Good

KEVIN

Business traveller
Liked: Cleanliness, staff & service
very convenient for access to M3 {lenty of parking .comfortable rooms , nice lots of outdoor space
Stayed 3 nights in Jul 2024

6/10 Okay

Max

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable place but room was basically a cupboard
See review title
Stayed 1 night in Jul 2024

6/10 Okay

Therese

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Like: luxurious bedroom size and bathroom Dislike: cannot cater for gluten free (or rather they can but half your meal will be missing e.g. mushrooms, tomatoes or any veg will be somehow battered, breadcrumbed and no good for gluten free people like me). They did manage to bring me some lettuce, cucumber and tomatoes after requests for some veg to go with the overly cooked steak (I asked for medium rare and it came out almost burnt all the way through). The room was lovely but lacked the high finish touch. E.g. bathroom tiles cracked or missing grout. Corroded taps. The radiators were on in the hallways during the 28 degree hot days we've just had. There was only 1 very small window to open so it was extremely hot throughout the night despite having the fan on high speed on me throughout. There is a pool but you have to pay daily to use it. Same for the gym. After paying for the hotel stay, you'd expect this to be part of the hotel offering. Same with the food - if you book early, you get a discount. I went to book early and they told me I was too late to book for later that night. There is no cut-off time listed but in the end, I was told that I should not eat there by the receptionist because it was a buffet and cannot cater for gluten free. Therefore I was redirected to the bar which is where I had further difficulties mentioned earlier. Overall - Good location & parking, nice sized bedroom, lovely garden area. Could do with air con and special diet training.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Stu

Liked: Cleanliness
hotel is in good condition, rooms comfy enough, plenty of parking, easy check in but restaurant staff were miserable & the food wasn't great
Stayed 1 night in Jul 2024

6/10 Okay

Richard

Business traveller
Disliked: Room comfort
Could do better
A tired hotel that could do with updating. Everything is extra, the gym, wifi, they tried to get me to pay for breakfast event though it was prepaid.
Stayed 1 night in Jul 2024

8/10 Good

Xenia Vasilica

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Average well.
Stayed 2 nights in Jul 2024

8/10 Good

Jin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
A little outdated but friendly hotel.
Staff were very friendly, welcoming and helpful. At parts the hotel was dated. I stayed in a 'budget' room. Which i wasnt aware until i got into thr room that it wad internal and had no windows. Fine for just a night ot two but no more. Warm room, but fans are provided. The spa area was a little run down but still really good value for what was there and the area was clean and a lot of facilities. I would stay again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Melania

Stayed 1 night in Jul 2024

6/10 Okay

tristan

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Room was a bit tired but cleanliness was acceptable, maybe we were put in one of the worst rroms because we had our dog with us. Was an extremely hot day when we arrived and room was very hot as it was in the eves under the roof with no working air conditioning. Staff were friendly, breakfast was good..
Stayed 1 night in Jul 2024

6/10 Okay

Robert

Business traveller
Liked: Staff & service, room comfort
Hotel in fair condition for money but don’t buy the food it’s cold hard and tasteless
Stayed 1 night in Jul 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff
Stayed 1 night in Jul 2024

10/10 Excellent

Jaena

Stayed 1 night in Jul 2024

6/10 Okay

Wanda

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Tired decor and dining area not clean. Paid for set menu in restaurant, not knowing there was a la carte menu! What we ordered off the menu was not what we received! Staff poor and abrupt in restaurant.
Stayed 2 nights in Jun 2024

6/10 Okay

Nitesh

Xxx
Stayed 1 night in Jul 2024