Near the airport.You'll be within 3 miles (5 km) of Manor Royal Business Park and 9 miles (15 km) of K2 Crawley Leisure Center. Also within 9 miles (15 km) are Tilgate Park and Hawth Theatre.
What's nearby
Gatwick Aviation Museum - 4 min drive - 2.9 km
County Mall Shopping Centre - 12 min drive - 9.4 km
Hawth Theatre - 13 min drive - 12.5 km
K2 Crawley Leisure Center - 13 min drive - 10.8 km
Manor Royal Business Park - 16 min drive - 13.8 km
Getting around
Ifield Station - 9 min drive
Gatwick Airport (LGW) - 17 min drive
Restaurants
McDonald's - 10 min drive
The Surrey Oaks - 7 min drive
The Plough & Attic Rooms - 6 min drive
The Flyingpan - 12 min drive
The Half Moon - 3 min drive
About this property
Russ Hill Hotel
Mediterranean hotel near Manor Royal Business Park
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Russ Hill Hotel also features a garden, a fireplace in the lobby, and room service (during limited hours). For a fee, parking is available.
This Mediterranean Horley hotel is smoke free.
1 building
190 guestrooms or units
2 levels
Breakfast available (surcharge)
Front desk (24 hours)
Storage area for luggage
Front-desk safe
Garden
Fireplace in lobby
Television in lobby
Elevator
No smoking on site
Water dispenser
Bar or lounge
Coffee shop
Dining venue
Russ Hill Hotel offers 190 accommodations with safes and coffee/tea makers. In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided once per stay.
Languages
English
Property amenities
Family friendly
Rollaway/extra beds (surcharge)
Internet
Available in all rooms: WiFi (GBP 7 per 24-hour period)
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and transportation
Onsite parking available only on request
Self parking on site (GBP 5 per day)
Food and drink
English breakfast available for a fee daily 7 AM–9:30 AM: GBP 10.50 for adults and GBP 5.25 for children
1 restaurant and 1 coffee shop/cafe
1 bar
Room service available
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Elevator door width (inches): 42
Stair-free path to entrance
Thin carpet in public areas
Tile flooring in public areas
Wheelchair-accessible lounge
Wheelchair-accessible restaurant
Wheelchair accessible (may have limitations)
Room amenities
Entertainment
TV
Bedroom
Rollaway/extra beds (surcharge)
Bathroom
Eco-friendly toiletries
Hair dryer
Private bathroom
Shampoo
Shower/tub combination
Soap
Toilet paper
Towels
Food and drink
Coffee/tea maker
More
Desk
Eco-friendly cleaning products provided
Iron/ironing board (on request)
LED light bulbs
Safe
Water-efficient showers only
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets: GBP 10 per pet (varies based on length of stay)
Only dogs are allowed
Service animals are exempt from fees
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 1 year old and younger stay free when using existing bedding.
Rollaway/extra beds are available for GBP 10.00 per night.
Cribs (infant beds) are not available.
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for English breakfast: approximately GBP 10.50 for adults and GBP 5.25 for children
Fee for in-room wireless internet: GBP 7 per 24-hour period (rates may vary)
Self parking fee: GBP 5 per day
Pet fee: GBP 10 per pet (varies based on length of stay)
Service animals are exempt from fees
Rollaway bed fee: GBP 10.00 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, Eurocard, Barclaycard, and debit cards. Cash is not accepted.
We should mention
Up to 2 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
Property is also known as
Russ Hill Horley
Russ Hill Hotel Horley
Hotel Russ Hill
Russ Hill Hotel Hotel
Russ Hill Hotel Horley
Russ Hill Hotel Hotel Horley
Russ Hill Hotel Reviews
Reviews
5.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 107 out of 1037 reviews" "
10 - Excellent
107
Rating 8 - Good. 244 out of 1037 reviews" "
8 - Good
244
Rating 6 - Okay. 281 out of 1037 reviews" "
6 - Okay
281
Rating 4 - Poor. 215 out of 1037 reviews" "
4 - Poor
215
Rating 2 - Terrible. 190 out of 1037 reviews" "
2 - Terrible
190
6.6/10
Cleanliness
6.4/10
Staff & service
6.4/10
Amenities
5.4/10
Property conditions & facilities
6.6/10
Eco-friendliness
Reviews
4/10 Poor
Nova
25 Aug 2024
Disliked: Room comfort
Needs improvement
Definitely not recommend for more than 1 night due to noise from planes in & out of Gatwick. Booked as had flight from Gatwick 2 days later. Stayed for 2 nights and room was not cleaned on morning after check-in. Carpet in hallways dated. Breakfast quality, poor for price….sausages dried out.
There were lots of little bugs on two of the beds and the hotel was quiet tired looking
chris
Stayed 1 night in Aug 2024
10/10 Excellent
Colette
19 Aug 2024
Liked: Cleanliness, staff & service, room comfort
Excellent value for money with kind helpful staff
We enjoyed our stay. The staff we met were really friendly. They were all very polite and helpful. Our room was small but adequate. The bathroom was great with a fantastic double size shower. Lots of hot water and nice towels. It was a little diamond in the rough. We would definitely recommend and have already booked to stay again next week.
Colette
Stayed 2 nights in Aug 2024
4/10 Poor
Sergiu
Travelled with family
17 Aug 2024
Good price, but no free WiFi or shuttle to airport
I called the hotel from the airport 5 times in 30 mins, every time phone was either not picked up, or picked up and hanged up right away.
When I got at the hotel, the free WiFi advertised on the website, was not free.
The highlight of my stay was the amazing 3 course buffet dinner for £12.50. Nice location, lots of comfortable common areas, large beautiful garden, Clean rooms, nice location for Gatwick airport. Negatives were dirty general toilet near the reception and about £10 per day additional for WIFI access in rooms but free WIFI in communal areas.
Good quality accommodation ,But our room had no opening window only a sky light
The TV Was inoperative, Tried ever remote button menus etc to no-avail.
Very accommodating even tho we had arrived at 3am as we had a cancelled flight from Manchester so had to drive to Gatwick for an alternative
MOHAMMED
Stayed 1 night in Jul 2024
8/10 Good
Paula
Travelled with partner
23 Jul 2024
Liked: Staff & service, amenities
The property and facilities were good, with plenty of easy parking. Food & drink reasonably priced. Staff were very friendly. HOWEVER - We had booked a double room and were given a twin, this didn't bother us too much as we were only staying 1 night. The room was hot but we had a fan. My husband fell sleep about 10.15pm and I was sat on the bed with just a towel over me watching tv when I heard a key in the door and a foreign guy (Scandinavian looking) popped his head round the door, saw me sat on the bed with just a towel over me and said 'oowww sorry, sorry, sorry' and swiftly disappeared. We were both tired so propped a chair against the door but didn't really relax until midnight when we knew check-in was over. When we went down to breakfast the next morning they didn't have our room down for breakfast. We explained what had happened during the night and the waiter went off to reception to check we had paid for breakfast and on his return explained there had been a mix-up with the rooms and we had been given the key to the wrong room at check-in. When mentioning it to reception they apologised and were going to make a note to switch our room but we said we were only staying 1 night, it was more of a security issue that 2 keys had been given out to the same room and in a case of a fire they would not have been able to account for everyone safely and our experience could've been a more terrifying experience for an older couple for family with youn children.
When we checked in it was late 11pm they gave us our room key we went to our room opened the door and there was already a couple in the room who were in bed and very shocked when we opened the door, gave them a fright!! We then had to go back to the reception to ask for another room we were given one it was a hot night the room didn’t have a window!!
This property was very hot and because we had to have the windows open it was very noisy too. It was very clean, and staff friendly, breakfast was adequate but I would not purchase it again. It is very tired and could do with redecorating as all a bit drab.
Huge hotel, checked in and got my keys no problem but upon finding my small room, I discovered it had NO windows!!!!!
When I spoke with the receptionist no manager available and was informed if I wanted a window should have booked an executive room !!! So said for clarity in this hotel you actually charge extra for a window?? Yes sir !!
I am not sure about the legality of the as I am sure you must have a point of escape??
So it is a very expensive Prison Cell
tim
Stayed 1 night in Jul 2024
8/10 Good
Hamish
18 Jul 2024
Hamish
Stayed 1 night in Jul 2024
10/10 Excellent
robin
Travelled with partner
18 Jul 2024
Disliked: Property conditions & facilities
Old end dated property in need of modernisation
But if your on a budget you can’t complain