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Russ Hill Hotel

3.0 star property
Mediterranean hotel near Manor Royal Business Park

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Russ Hill Hotel

Terrace/patio
Lounge
View from property
Interior
Family Room

Reviews

5.8 out of 10

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Parking available
  • Breakfast available
  • Pet-friendly

Explore the area

Map
Charlwood, Gatwick, Horley, England, RH6 0EL
  • Gatwick Aviation Museum
    4 min drive
  • Crawley Town Hall
    14 min drive
  • Manor Royal Business Park
    16 min drive
  • London (LGW-Gatwick)
    17 min drive

Room options

View all photos for Twin Room

Twin Room

Twin Room

  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room

Family Room

  • 21 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Double Room

Double Room

Double Room

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

  • 7 sq m
  • Sleeps 1
  • 1 Twin Bed

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About the area

Horley

Near the airport.You'll be within 3 miles (5 km) of Manor Royal Business Park and 9 miles (15 km) of K2 Crawley Leisure Center. Also within 9 miles (15 km) are Tilgate Park and Hawth Theatre.

What's nearby

  • Gatwick Aviation Museum - 4 min drive
  • Tilgate Park - 12 min drive
  • Hawth Theatre - 13 min drive
  • K2 Crawley Leisure Center - 13 min drive
  • Manor Royal Business Park - 16 min drive

Getting around

  • Ifield Station - 9 min drive
  • Gatwick Airport (LGW) - 17 min drive

Restaurants

  • ‪McDonald's - ‬10 min drive
  • ‪The Surrey Oaks - ‬7 min drive
  • ‪The Plough & Attic Rooms - ‬6 min drive
  • ‪The Flyingpan - ‬12 min drive
  • ‪The Half Moon - ‬3 min drive

About this property

Russ Hill Hotel

Mediterranean hotel near Manor Royal Business Park
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Russ Hill Hotel also features a garden, a fireplace in the lobby, and room service (during limited hours). For a fee, parking is available.

This Mediterranean Horley hotel is smoke free.

  • 1 building
  • 190 guestrooms or units
  • 2 levels
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Russ Hill Hotel offers 190 accommodations with safes and coffee/tea makers. Televisions come with digital channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Horley hotel provides complimentary wireless Internet access. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided once per stay.

Languages

English

Property amenities

Family friendly

  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (GBP 5 per day)

Food and drink

  • English breakfast available for a fee daily 7 AM–9:30 AM: GBP 10.50 for adults and GBP 5.25 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 42
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch TV
  • Digital channels

Bedroom

  • Bed sheets
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board (on request)
  • LED light bulbs
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 10.00 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 10.50 for adults and GBP 5.25 for children
  • Uncovered self parking fee: GBP 5 per day
  • Pet fee: GBP 10 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, Eurocard, Barclaycard, and debit cards. Cash is not accepted. 

We should mention

  • Up to 2 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Russ Hill Horley
Russ Hill Hotel Horley
Hotel Russ Hill
Russ Hill Hotel Hotel
Russ Hill Hotel Horley
Russ Hill Hotel Hotel Horley

Russ Hill Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 104 out of 1002 reviews" "
Rating 8 - Good. 236 out of 1002 reviews" "
Rating 6 - Okay. 273 out of 1002 reviews" "
Rating 4 - Poor. 204 out of 1002 reviews" "
Rating 2 - Terrible. 185 out of 1002 reviews" "

6.6/10

Cleanliness

6.4/10

Staff & service

6.4/10

Amenities

5.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Darryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Russ Hill Hotel is a convenient place to stay if travelling on an early morning flight from Gatwick. A nice bar with a good offering of food. The hotel is in need of a little modernising, however, it’s pleasant and the staff are very friendly and helpful.
Stayed 1 night in Sep 2024

10/10 Excellent

Nick

helpful staff
Stayed 1 night in Sep 2024

10/10 Excellent

Janet Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here before many times and still love it. Convenient for parking
Stayed 1 night in Sep 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Free wifi is only in reception area then £7 per night per device. Rooms are not made up each day. Beds were hard. wouldnt use again
Stayed 3 nights in Sep 2024

10/10 Excellent

Ben

Stayed 2 nights in Sep 2024

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable, good buffet breakfast
Stayed 1 night in Sep 2024

10/10 Excellent

Ian

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Daniel

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
.
Stayed 1 night in Sep 2024

6/10 Okay

Kelly

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The Hotel was lovely but was given a wrong key on arrival which when I got to my room another person was in there so had to go back to reception and no apologies was given for the mix up And then due to bad weather over night they had a power cut which I know was out of their control but when everyone was leaving and handing bk keys staff was just taking the keys without saying anything to customers which was a tad rude
Stayed 1 night in Sep 2024

2/10 Terrible

Alan

Disliked: Property conditions & facilities
Had no running water or electricity. No offer of refund or any provisions. Staying with 2 young children needing to be clean and not being able to even flush the toilet made it a very uncomfortable stay
Stayed 1 night in Sep 2024

6/10 Okay

Daniel

Business traveller, Travelled with group
Liked: Staff & service
Y
Stayed 3 nights in Sep 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very nice and welcoming, hotel very clean, rooms fine, no issues. Would use again.
Stayed 1 night in Sep 2024

4/10 Poor

Cliff

Disliked: Staff & service, amenities, property conditions & facilities
rooms are a bit decent No internet Noise from planes
Stayed 1 night in Aug 2024

10/10 Excellent

ian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing was a problem was the road was close and it was a hard to find when had to find another way to get to hotel
Stayed 1 night in Aug 2024

8/10 Good

Zoe

Only problem was I booked this hotel because details say it has a lift it doesn’t have a lift
Stayed 1 night in Aug 2024

10/10 Excellent

Colette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay. We’d stayed the previous weekend and decided to book in again as we were working in the area for a second weekend. The staff here are fantastic especially the ladies on reception and the man running the bar (weekend of 15th September). So welcoming and friendly. The rooms are spotlessly clean. The two we stayed in had recently been decorated. The showers had a good supply of hot water with the showers working perfectly well. If you’re looking for a posh, snobby hotel then don’t stay here. The Russ Hotel is a diamond in the rough and the reasonable room prices reflect this. The food in the bar is good. Great choice and very affordable. We are working in the area next year and will definitely book here again. The Russ hotel provides good, clean, value for money. There is also a huge car park where you can book long stay parking which is obviously ideal as you are located near to Gatwick. It’s the little things that matter the most to us and if you too are looking for friendly people, a clean environment, a hot shower, tasty food and a comfortable bed all at great prices, then stay here.
Stayed 3 nights in Aug 2024

4/10 Poor

Nova

Disliked: Room comfort
Needs improvement
Definitely not recommend for more than 1 night due to noise from planes in & out of Gatwick. Booked as had flight from Gatwick 2 days later. Stayed for 2 nights and room was not cleaned on morning after check-in. Carpet in hallways dated. Breakfast quality, poor for price….sausages dried out.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kalyan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for small family
Family Room is very spacious, clean and nice
Stayed 1 night in Aug 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entrance foyer classic timbered decor comfortable and very clean. Reception and service staff friendly and professional
Stayed 1 night in Aug 2024

4/10 Poor

chris

Travelled with family
Disliked: Cleanliness, property conditions & facilities
There were lots of little bugs on two of the beds and the hotel was quiet tired looking
Stayed 1 night in Aug 2024

10/10 Excellent

Colette

Liked: Cleanliness, staff & service, room comfort
Excellent value for money with kind helpful staff
We enjoyed our stay. The staff we met were really friendly. They were all very polite and helpful. Our room was small but adequate. The bathroom was great with a fantastic double size shower. Lots of hot water and nice towels. It was a little diamond in the rough. We would definitely recommend and have already booked to stay again next week.
Stayed 2 nights in Aug 2024

4/10 Poor

Sergiu

Travelled with family
Good price, but no free WiFi or shuttle to airport
I called the hotel from the airport 5 times in 30 mins, every time phone was either not picked up, or picked up and hanged up right away. When I got at the hotel, the free WiFi advertised on the website, was not free.
Stayed 1 night in Aug 2024

8/10 Good

Eyitope

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
The highlight of my stay was the amazing 3 course buffet dinner for £12.50. Nice location, lots of comfortable common areas, large beautiful garden, Clean rooms, nice location for Gatwick airport. Negatives were dirty general toilet near the reception and about £10 per day additional for WIFI access in rooms but free WIFI in communal areas.
Stayed 1 night in Aug 2024