2/10 Terrible
Sherise M., St Augustine Beach, Florida
22 Mar 2023
Disliked: Cleanliness
Not what I was hoping for!
The pictures of the place look cute. When we got there we were horrified!
My family and I arrived to the property, and discovered the 3rd "bedroom" was a refinished garage without heat! It was 40 degrees that night. We also found mouse dropping in a different bedroom. We travel with pets so we had no other choice but to stay the night. We didn't arrive until after 9pm.
When we woke the next morning there were cockroaches in the kitchen. We called the owner right away. He knew about the roaches and was trying to get rid of them. VRBO got involved and I got a little bit of a refund. My "short" trip to LA was ruined. I had to find a kennel for my dogs, and a new place to stay.
This rental requires you to purchase insurance. There are several levels. I got the cheapest. If I would have got a better one, the owner told me, I could have been refunded. Long story short, if a place MAKES you get insurance RUN!!!!!
Sherise M.
Stayed 3 nights in Mar 2023