4/10 Poor
Ronda
Travelled with partner
23 Nov 2024
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I realize it's a 2 star hotel. However, we have stayed at this hotel almost every year for over 10 years. This time we got one of their suites which we had a couple years ago. The toilet seat moves and pinches you. We had it then and asked that it be changed and it was still on this time. The outlets in the bathroom did not work either. They offer a blow dryer - but it's hooked to the wall and no way to plug it in. Thankfully, I brought my own and could use it in the main area of the room. I went to the desk and they moved us to a regular room the next day. It was a 2 queen bed room. It was ok. On the website it says rooms have coffee makers. They don't. They offer breakfast. Waffles which kids enjoy. One kind of yogurt - blueberry (yuk). Some granola bars, fruit loops and raisin bran cereal. You could get coffee and tea with your breakfast. Breakfast was 6-9 even on the weekend. We were eating and a man and his son came down and it was almost 9. The front desk person was also responsible to cleaning up the dining area. The man was making the son a waffle and the guy was taking things off the counter and putting them away and not even asking if they needed or wanted anything. We thought that was very rude. We come to Thibodaux at least once a year at various times during the year and will be back again soon. We will be staying someplace else next trip.
Ronda
Stayed 3 nights in Nov 2024