Ratings based on 761 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Oct. 4, 2024 on Expedia
The air conditioner was moldy. Staff cleaned it upon notification. Breakfast was quite adequate. Parking was adequate. Staff was great!
Comment from Hotel Management
Oct. 8, 2024 by Rebecca, Hotel Management
On behalf of our entire staff, I apologize for the condition of the AC. Your concern will be used to enhance and improve servicing in all our rooms. Thank you for choosing Comfort Suites Spring.
by A traveller
Posted Oct. 2, 2024 on Hotels
The carpet was really dirty in the room and hallways. Other than that the room was pretty good
Comment from Hotel Management
Oct. 8, 2024 by Rebecca, Hotel Management
Thank you for posting a review. Your concern has been shared with maintenance and upper management. Guest feedback is important to us.
by A traveller
Posted Oct. 1, 2024 on Expedia
Everyone on staff was absolutely amazing!
Comment from Hotel Management
Oct. 8, 2024 by Rebecca, Hotel Management
Thank you for choosing Comfort Suites Spring.We appreciate your feedback. We hope you visit us again.
by A traveller
Posted Sep. 30, 2024 on Hotels
Comment from Hotel Management
Oct. 8, 2024 by Rebecca, Hotel Management
Thank you for choosing Comfort Suites Spring.Your feedback is important. I am pleased that your stay was an enjoyable one. We look forward to you visiting us again in the future.
by A traveller
Posted Sep. 30, 2024 on Expedia
Room definitely was smoked in prior to, I have asthmatic children and asked for a different room, they asked me to wait for a later time. Refrigerator was not functioning and smelled like something died in it, they did bring a new one but at that point was already grossed out. We stayed out of the room as much as possible.
Comment from Hotel Management
Oct. 8, 2024 by Rebecca, Hotel Management
On behalf of our entire staff I apologize for the smoke smell in the room. We will try to be more vigilant in enforcing our no smoking policy. Your concern has been forwarded to the housekeeping staff as well.
by A traveller
Posted Sep. 21, 2024 on Hotels
Definitely impressed, will stay again
Comment from Hotel Management
Oct. 8, 2024 by Rebecca, Hotel Management
I am pleased you enjoyed your stay. Guest feedback is important. We hope you visit us again.
by A traveller
Posted Sep. 18, 2024 on Hotels
by A traveller
Posted Sep. 15, 2024 on Expedia
The room was spacious and was ready to accommodate our family.
by A traveller
Posted Sep. 9, 2024 on Hotels
Comment from Hotel Management
Oct. 8, 2024 by Rebecca, Hotel Management
Thank you for staying with us. We hope you visit us again soon.
by A traveller
Posted Sep. 8, 2024 on Expedia