DoubleTree by Hilton Hotel Houston - Greenway Plaza

4.0 star property
4-star hotel near Rice University

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Photo gallery for DoubleTree by Hilton Hotel Houston - Greenway Plaza

Business centre
Meeting facility
Presidential Suite, 1 King Bed
Reception
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Pool
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
Houston, TX
  • Greenway Plaza
    ‪1 min walk‬
  • Richmond Avenue
    ‪3 min walk‬
  • Lakewood Church
    ‪5 min walk‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪43 min drive‬

Room options

One King Bed

  • 40 sq m
  • Sleeps 2

Deluxe Room, 1 Queen Bed

  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 2 Queen Beds

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

King Bed Corner Room Non Smoking

  • 40 sq m
  • City view
  • Sleeps 2

Deluxe Room, 1 King Bed

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Accessible

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite, One King Bed

  • 40 sq m
  • Sleeps 4

One Queen Bed

  • 40 sq m
  • Sleeps 2

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, Accessible, City View

  • 40 sq m
  • City view
  • Sleeps 4

Two Queen Beds

  • 40 sq m
  • Sleeps 4

Two Queen Accessible Bathtub

  • 40 sq m
  • Sleeps 4

Presidential Suite, 1 King Bed

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Room, Multiple Beds, Non Smoking

  • Sleeps 1
  • 1 Queen Bed and 1 Twin Murphy Bed

Similar properties

About the area

Houston

Greenway Plaza-Upper Kirby stay.Your stay at this Greenway Plaza-Upper Kirby hotel places you within 3 miles (5 km) of Westheimer Rd and Rice University. Greenway Plaza and Richmond Avenue are also within half a mile (1 km).

What's nearby

  • Greenway Plaza - 1 min walk
  • Richmond Avenue - 3 min walk
  • Lakewood Church - 5 min walk
  • Rice University - 5 min drive
  • MD Anderson Cancer Center - 7 min drive

Getting around

  • Wheeler Station - 5 min drive
  • Houston Station - 17 min drive
  • Houston William Hobby Airport (HOU) - 38 min drive

Restaurants

  • ‪Whataburger - ‬11 min walk
  • ‪Cleburne Cafeteria - ‬12 min walk
  • ‪Greenway Coffee & Tea - ‬2 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪Trendy Dumpling - ‬6 min walk

About this property

DoubleTree by Hilton Hotel Houston - Greenway Plaza

4-star hotel near Rice University
DoubleTree by Hilton Hotel Houston - Greenway Plaza offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Event space at this hotel measures 30 square feet (3 square meters) and includes conference space. The business-friendly DoubleTree by Hilton Hotel Houston - Greenway Plaza also features gift shops/newsstands, concierge services, and complimentary newspapers in the lobby. A free area shuttle within 3.00 miles is available. For a fee, parking is available.

This 4-star Houston hotel is smoke free.

  • 388 guestrooms or units
  • 20 levels
  • Meeting rooms
  • 30 sq ft of conference space
  • 3 sq m of conference space
  • Built in 2013
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
DoubleTree by Hilton Hotel Houston - Greenway Plaza offers 388 accommodations with laptop-compatible safes and video-game consoles. Beds feature premium bedding. Smart televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Houston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include safes and irons/ironing boards. Housekeeping is offered daily and refrigerators can be requested.

Languages

English, Spanish

Property amenities

Family friendly

  • Free area shuttle
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Outdoor pool
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (USD 28 per day)
  • Valet parking on site (USD 38 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Free area shuttle up to 3.00 miles

Food and drink

  • Buffet breakfast available for a fee weekends 7:00 AM–11:00 AM: USD 18.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Cable channels
  • Pay movies
  • Premium channels
  • Smart TV
  • Video games
  • Video-game console

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Free rollaway beds
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 18.00 per person
  • Self parking fee: USD 28 per day
  • Valet parking fee: USD 38 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Greenway
DoubleTree Hilton Greenway
DoubleTree Hilton Hotel Greenway
DoubleTree Hilton Hotel Houston Greenway Plaza
DoubleTree Hilton Houston Greenway Plaza
DoubleTree Hotel Greenway
Greenway DoubleTree
DoubleTree Hilton Hotel Greenway Plaza
DoubleTree Hilton Greenway Plaza

DoubleTree by Hilton Hotel Houston - Greenway Plaza Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 479 out of 1004 reviews
Rating 8 - Good. 205 out of 1004 reviews
Rating 6 - Okay. 116 out of 1004 reviews
Rating 4 - Poor. 93 out of 1004 reviews
Rating 2 - Terrible. 111 out of 1004 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was nice and welcoming. Close to attractions and a nice variety of chain and independent eatery’s to choose from. Drawbacks it was quite cold in Houston when we visited. The Heater in the room didn’t work. There was dark mold on the celing in the bathroom in a couple of different places. 😬
Stayed 2 nights in Nov 2024

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Nikhil

Stayed 1 night in Nov 2024

6/10 Okay

Chelsye

Travelled with partner
Disliked: Cleanliness, staff & service
Rooms needed to be updated rooms were not up to par!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Christi

Liked: Cleanliness, staff & service, property conditions & facilities
I love this property.. This is one of the only hotels I stay at when I come to the Houston area !!
Stayed 1 night in Aug 2024

10/10 Excellent

Allen

Stayed 1 night in Nov 2024

10/10 Excellent

Candido

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 4 nights in Nov 2024

6/10 Okay

Genevieve

Travelled with family
Liked: Cleanliness
I thought the grounds and decor were nice. Staff was very friendly and professional. I didn't like the rooms, very small and very inconvenient to not have a microwave in the room. Mattress was not supportive, felt very used.
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Wake up shower....!!!
No hot water in hotel room 511. Water was barely warm, was really disappointing for a upmarket hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

balinda

Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Nightmare surprise
If you want to be in a place where you are shocked, hurt, and given the runaround, i would suggest this place. Notable exception were the valets who did fine work.
Stayed 2 nights in Nov 2024

6/10 Okay

Taiwo

Disliked: Staff & service, property conditions & facilities
Rooms need serious updating (bathroom in particular). This does not appear to be a 4 star hotel at all, it looks like a 3 star. Called guest services 5 times and did not get attended to. The man working in the restaurant had poor customer service skills, he was very unfriendly and rude.
Stayed 4 nights in Nov 2024

10/10 Excellent

Samuel Lee

Stayed 3 nights in Oct 2024

6/10 Okay

EMILIO

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It is getting old
Stayed 2 nights in Nov 2024

2/10 Terrible

Kiara

Stayed 1 night in Nov 2024

8/10 Good

margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jessica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful. I did wish I knew in advance that the hotel offers a shuttle to nearby locations.
Stayed 1 night in Nov 2024

2/10 Terrible

Joey

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I was charge twice for the property and you or the hotel wants to reimburse me... I am done with this company, this is the second major issue I have had with you
Stayed 1 night in Nov 2024

10/10 Excellent

Kennia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WONDERFUL OVERALL EXPERIENCE!
Stayed 1 night in Nov 2024

10/10 Excellent

Angelica, Beeville

Stayed 1 night in Sep 2024

10/10 Excellent

Elisah

Liked: Cleanliness, staff & service, property conditions & facilities
Good overall stay
Stayed 3 nights in Nov 2024

10/10 Excellent

Likhi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking lot underground was convenient but difficult to park. Key card also helps on going in and out of parking lot. Staff is extremely helpful and professional. Room was clean and organized. Bed was comfortable. Thanks!
Stayed 1 night in Nov 2024

2/10 Terrible

CATRINA

Travelled with partner
Disliked: Amenities
The hotel smelled of mold. Couldn't stay more than one night and that's only because we'd already checked in. If I'd know the state of the upper levels we would have not compelled the transaction.
Stayed 2 nights in Nov 2024

4/10 Poor

Justin

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Horrible. Congested old small expensive parking. Not worth it
Stayed 2 nights in Nov 2024