Embassy Suites by Hilton Houston Near the Galleria

3.5 star property
3.5-star hotel near Williams Tower

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Photo gallery for Embassy Suites by Hilton Houston Near the Galleria

Lobby
Indoor pool, open 6:00 AM to 10:00 PM, sun loungers
Terrace/patio
Lobby
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Room service
  • Parking available
  • Housekeeping
  • Hot tub

Explore the area

Map
2911 Sage Road, Houston, TX, 77056
  • The Galleria
    ‪5 min walk‬
  • Williams Tower
    ‪10 min walk‬
  • Gerald D. Hines Waterwall Park
    ‪13 min walk‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪42 min drive‬

Room options

Suite, 1 King Bed, Non Smoking (2 Rooms)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Premium Suite, 2 Double Beds, Non Smoking (2 Rooms)

  • 43 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 2 Double Beds, Non Smoking (2 Rooms)

  • 43 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 2 Double Beds, Non Smoking, Corner (2 Rooms)

  • 43 sq m
  • Sleeps 6
  • 2 Double Beds

Room, 1 King Bed, Non Smoking

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Allergy Friendly (Pure Wellness)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 King Bed, Non Smoking (2 Rooms)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Premium Suite, 2 Double Beds, Non Smoking, Corner (2 Rooms)

  • 43.0 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 1 Bedroom, Accessible, Non Smoking (Mobility, Roll-in Shower)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible, Bathtub (Mobility)

  • 43 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 1 Bedroom, Accessible, Bathtub (Mobility)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Houston

The Galleria stay.Within a 15-minute walk of this The Galleria hotel, you'll find Williams Tower and Ice at the Galleria. Gerald D. Hines Waterwall Park and Uptown Plaza are also within 2 miles (3 km).

What's nearby

  • The Galleria - 5 min walk - 0.5 km
  • Williams Tower - 10 min walk - 0.9 km
  • Gerald D. Hines Waterwall Park - 13 min walk - 1.1 km
  • Memorial Park - 4 min drive - 3.5 km
  • Lakewood Church - 4 min drive - 4.3 km

Getting around

  • Wheeler Station - 7 min drive
  • Houston Station - 19 min drive
  • Houston William Hobby Airport (HOU) - 38 min drive

Restaurants

  • ‪Box Lunch - ‬7 min walk
  • ‪Daily Grill - ‬6 min walk
  • ‪Charley's Philly Steaks - ‬11 min walk
  • ‪Chipotle Mexican Grill - ‬7 min walk
  • ‪Ichiban - ‬11 min walk

About this property

Embassy Suites by Hilton Houston Near the Galleria

3.5-star hotel near Williams Tower
Embassy Suites by Hilton Houston Near the Galleria offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi and wired Internet are free in public spaces.

A 24-hour business center and 4 meeting rooms are available. Event space at this hotel measures 1700 square feet (158 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton Houston Near the Galleria. Parking is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Houston hotel.

  • 150 guestrooms or units
  • 6 levels
  • 1700 sq ft of conference space
  • 158 sq m of conference space
  • Built in 1998
  • To-go breakfast (free)
  • Manager's reception (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Elevator
  • Smoking in designated areas
  • Dining venue
Embassy Suites by Hilton Houston Near the Galleria offers 150 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds and desks. Pillowtop beds feature down comforters and premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. 42-inch LCD televisions come with premium satellite channels. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Area shuttle up to 3 mi
  • Free shopping center shuttle
  • Self parking on site (USD 35 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • A restaurant
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch LCD TV with premium satellite channels

Bedroom

  • Double sofa bed
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 0.75 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 35 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Embassy Suites by Hilton Houston Near the Galleria Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 408 out of 1002 reviews
Rating 8 - Good. 185 out of 1002 reviews
Rating 6 - Okay. 172 out of 1002 reviews
Rating 4 - Poor. 120 out of 1002 reviews
Rating 2 - Terrible. 117 out of 1002 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Larvonne, Killeen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience
Stayed 2 nights in Mar 2025

10/10 Excellent

BIRGIT, San Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Homar

Travelled with family
Liked: Cleanliness, amenities
The hotel is in a great location within walking distance of the mall.
Stayed 2 nights in Jan 2025

10/10 Excellent

Benjamin

Stayed 2 nights in Jan 2025

10/10 Excellent

Montrell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Magdalena

Travelled with family
Liked: Room comfort
Comfortable stay
Comfortable hotel, rooms are spacious. Breakfast is convenient with good choices. Hotel is dated and needs a deep clean. Room cleaning was terrible, was just putting out towels and making beds. In the six days we were there never vacuumed our room, had to ask for trash to be emptied. Bathroom never wiped or floors cleaned. Never had bedding changed. Even though we requested it at reception on day 4. Servicing of our two rooms was very bad, i did request a full service daily as per instruction from reception but still not carried out. Hotel could be better if they just address the cleaniness. Pool and hot tub was great but again old towels and rubbish laying around from night before every morning and not cleaned.
Stayed 6 nights in Dec 2024

6/10 Okay

Nakita

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms were of poor quality conditions.
Stayed 2 nights in Jan 2025

2/10 Terrible

edmund

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Internet WiFi was very slow! All ice machine were broken and you had to go to the bar to get ice. The bedroom tv didn’t work. I called front desk and they said no one could help because no maintenance was at property. The room was outdated and unclean! Elevator was slow and they displayed a sign that stated elevator is under maintenance! This is unacceptable for the price point and these issues should have been resolved before New Year’s Eve! I made reservations for 2 day but the property was in such poor condition cancelled the second day! Never again Houston Galleria Embassy Suites! Poor representation of Hilton and the management should be dealt with swiftly!
Stayed 2 nights in Dec 2024

10/10 Excellent

Clay

Stayed 2 nights in Dec 2024

10/10 Excellent

Melinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities
Todo perfecto, únicamente las instalaciones un poco desgastadas, pero limpieza muy bien, desayuno excelente, amabilidad del personal excelente tambien
Stayed 2 nights in Dec 2024

2/10 Terrible

Grant

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Embassy Suites will never get our business again.
Cleaning crew did not come in and replace towels or refill toilet paper. Asked for clean towels and toilet paper that evening and we were brought towels but was told the toilet paper was locked up and could not get any until morning. We never got any toilet paper. The blankets had holes and the stuffing was lumped up on one side. There were never towels in the pool area and the water had a yellow tinge. The restaurant is a joke and all self serve.
Stayed 3 nights in Dec 2024

8/10 Good

Cydney

Liked: Cleanliness, staff & service, amenities
I love staying at this hotel. It’s nice and comfortable. Some of the rooms look a bit dated and older but the overall feel is nice. Lighting could be better inside of the rooms. Breakfast was amazing. Premium is worth it. I’d stay here again.
Stayed 1 night in Dec 2024

8/10 Good

megan, mcdonough

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful.
Stayed 1 night in Dec 2024

4/10 Poor

Patrice

Stayed 1 night in Dec 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Really clean
Stayed 2 nights in Dec 2024

10/10 Excellent

Letiset

Stayed 1 night in Dec 2024

10/10 Excellent

Evelyn

Stayed 1 night in Dec 2024

4/10 Poor

Elizabeth

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Pick another Embassy or another hotel!
Worst Embassy we’ve ever stayed in. The room was very hot (despite turning AC down to 65), the sofa bed was disgusting (old, dirty, and springs sticking out), and shower head was dirty.
Stayed 2 nights in Dec 2024

10/10 Excellent

Cleveland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Jorge

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Elevators not working
Stayed 2 nights in Dec 2024

10/10 Excellent

Sally

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Building, furniture, and amenity are old. Room is dark. We had to evacuated outside because the building fire alarm went off due to smoke in the kitchen area.
Stayed 1 night in Dec 2024

4/10 Poor

Brandon

Stayed 5 nights in Nov 2024

10/10 Excellent

Erika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Bartender Karen is Amazing, She is also the Server and she does Amazing
Stayed 1 night in Dec 2024