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Heritage Place Houston Brookhollow

3.0 star property
Houston hotel in Lazybrook/Timbergrove area

Choose dates to view prices

Photo gallery for Heritage Place Houston Brookhollow

Reception
BBQ/picnic area
Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board
Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, sun loungers
Standard Room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Housekeeping
  • Air conditioning
  • Gym
  • Laundry

Explore the area

Map
2504 North Loop West, Houston, TX, 77092
  • Karbach Brewing
    ‪2 min drive‬
  • Memorial Hermann Greater Heights Hospital
    ‪3 min drive‬
  • The Heights Theater
    ‪5 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪34 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Sheraton Houston Brookhollow Hotel

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
4.1 out of 5, Very good, (1003)
The price is CA $241
per night
CA $284 total
includes taxes & fees
8 Mar - 9 Mar
Sheraton Houston Brookhollow Hotel

About the area

Houston

Lazybrook/Timbergrove stay.Your stay at this Lazybrook/Timbergrove hotel places you within 9 miles (15 km) of Downtown Aquarium and Daikin Park. Also within 9 miles (15 km) are CityCentre and Toyota Center.

What's nearby

  • Downtown Aquarium - 11 min drive
  • Daikin Park - 11 min drive
  • Toyota Center - 12 min drive
  • George R. Brown Convention Center - 13 min drive
  • MD Anderson Cancer Center - 15 min drive

Getting around

  • Cavalcade Station - 7 min drive
  • Houston Station - 15 min drive
  • Houston William Hobby Airport (HOU) - 41 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬18 min walk
  • ‪Whataburger - ‬15 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪Cheba Hut "Toasted" Subs - ‬16 min walk
  • ‪The Halal Guys - ‬18 min walk

About this property

Heritage Place Houston Brookhollow

Houston hotel in Lazybrook/Timbergrove area
Heritage Place Houston Brookhollow offers its guests an outdoor pool and a fitness center. Along with a coffee shop/cafe, there's a snack bar/deli on site. A 24-hour business center and a meeting room are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 468 square feet (43 square meters) and includes conference space. A terrace, barbecue grills, and gift shops/newsstands are also featured at the business-friendly Heritage Place Houston Brookhollow. Free self parking is available.

This Houston hotel is smoke free.

  • 1 building
  • 197 guestrooms or units
  • 3 levels
  • 468 sq ft of conference space
  • 43 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Coffee shop
Heritage Place Houston Brookhollow offers 197 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 1 coffee shop/cafe

Things to do

  • Fitness center
  • Outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 36
  • Grab bar in shower
  • Shower grab bar height (inches): 36
  • Grab bar near toilet
  • Toilet grab bar height (inches): 36
  • Handrails in stairways
  • Stairway handrail height (inches): 36
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Cable channels
  • LCD TV
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00
  • 0.53 percent destination fee will be charged

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • The seasonal pool will open in December and close in December.
  • Pool access available from 7:00 AM to 10:00 PM.
  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Heritage Houston Brookhollow
Heritage Place Houston Brookhollow Hotel
Courtyard by Marriott Houston Brookhollow
Heritage Place Houston Brookhollow Houston
Heritage Place Houston Brookhollow Hotel Houston

Heritage Place Houston Brookhollow Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 501 out of 1000 reviews
Rating 8 - Good. 293 out of 1000 reviews
Rating 6 - Okay. 97 out of 1000 reviews
Rating 4 - Poor. 53 out of 1000 reviews
Rating 2 - Terrible. 56 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Mohamed

Stayed 1 night in Oct 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed
Stayed 1 night in Nov 2024

10/10 Excellent

Maurice, Providence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

6/10 Okay

Emily

Stayed 1 night in Nov 2024

8/10 Good

Leonard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

prax

Stayed 1 night in Nov 2024

10/10 Excellent

Daniel V

Stayed 1 night in Nov 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Karla

Travelled with family
Liked: Staff & service
Was told at check-in at the beginning of the 3 night stay that the room would be cleaned and towels exchanged every other day. When we got back for the second night we found that the room had not been serviced - wife was able to go to lobby and get fresh towels but we were disappointed that they didn't do what they said they would. The hotel is definitely on the older side and not it the most desirable area but they do try to keep it clean. They should also provide a hot breakfast to be competitive with others.
Stayed 3 nights in Nov 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I reserved this place for the free breakfast for my 81 year old diabetic mother in law. She needs to eat often to keep her blood sugar levels low. But I was disappointed. I have NEVER been to a hotel that stopped serving breakfast at 8 am. She had to buy a crappie microwave egg burrito.
Stayed 3 nights in Oct 2024

8/10 Good

edward

Liked: Amenities
Room was good but lacks USB charging outlets and bathroom exhaust fan.
Stayed 4 nights in Oct 2024

4/10 Poor

Thomas

Stayed 1 night in Oct 2024

10/10 Excellent

Nagaraju

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location good staff
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Rafael, Mcallen

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
The hotel was in average condition. Elevator was not working so we got lucky with a room un the 1st floor. Rooms could use and up date but overall it was ok for the one night stay!
Stayed 1 night in Oct 2024

10/10 Excellent

Adrianna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is always great! This is the second time we’ve stayed here. It’s right off the expressway. There is a gas station next door. Easy car rental fill up. The rooms are clean. They also sell snacks, drinks, casual adult beverages. They have a restaurant. We did not try that though. But overall easy place to stay!
Stayed 3 nights in Oct 2024

4/10 Poor

Jesus

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
People try to open my door at night time each day I stayed. The front staff lady was rude. I asked for a few necessities for the room and she replied " is that all you need! Because I dont want to keep making trips. " I will not be staying here again.
Stayed 2 nights in Oct 2024

8/10 Good

Kaylen

Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Liked: Property conditions & facilities
Good
Stayed 2 nights in Oct 2024

10/10 Excellent

Rafael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel!
This was my first time staying at this hotel and the experience was great. Friendly staff and great service.
Stayed 2 nights in Oct 2024

10/10 Excellent

Chamara

Stayed 1 night in Sep 2024

2/10 Terrible

Edgar

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Michelle

Travelled with family
Liked: Staff & service, property conditions & facilities
Close to highway
Stayed 2 nights in Sep 2024

4/10 Poor

Ezzat

Disliked: Staff & service
Stayed 2 nights in Sep 2024