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Hilton Garden Inn Houston NW/Willowbrook

3.0 star property
3-star hotel in Willowbrook

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Houston NW/Willowbrook

Garden
Bar (on property)
Bathroom shower
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Reception

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • Pool
  • Breakfast available
  • Pet-friendly
  • Parking included

Explore the area

Map
7979 Willow Chase Blvd, Houston, TX, 77070
  • Houston Methodist Willowbrook Hospital
    2 min walk
  • Willowbrook Mall
    13 min walk
  • Aerodrome
    15 min walk
  • Houston, TX (IAH-George Bush Intercontinental)
    32 min drive

Room options

View all photos for Room, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, Accessible

  • 15 sq m
  • Sleeps 4

View all photos for Room, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, Accessible

  • 15 sq m
  • Sleeps 2

View all photos for Room (Drinks & Snacks)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room (Drinks & Snacks)

  • 15 sq m
  • Sleeps 4

View all photos for Room, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, Accessible

  • 15 sq m
  • Sleeps 4

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed with Sofa bed

  • 15 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite

  • 27 sq m
  • Sleeps 4

View all photos for Room, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, Accessible

  • 15 sq m
  • Sleeps 4

View all photos for Room, 2 Queen Beds (Drinks & Snacks)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Drinks & Snacks)

  • 15 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Jr Suite W/ Sofabed

King Jr Suite W/ Sofabed

King Jr Suite W/ Sofabed

  • 30 sq m
  • Sleeps 4

View all photos for Suite

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite

  • 27 sq m
  • Sleeps 4

View all photos for 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

2 Double Beds

  • 15 sq m
  • Sleeps 4

View all photos for King Bed With Qn Sofabed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

King Bed With Qn Sofabed

  • 15 sq m
  • Sleeps 4

View all photos for Deluxe, One King Bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe, One King Bed, Accessible

  • 15 sq m
  • Sleeps 4

Similar properties

Exterior

Holiday Inn & Suites Houston NW - Willowbrook, an IHG Hotel

Pool
Parking included
Free WiFi
Restaurant
4.5 out of 5, Wonderful, (307)
The price is CA $128
per night
CA $150 total
includes taxes & fees
5 Jan - 6 Jan
Holiday Inn & Suites Houston NW - Willowbrook, an IHG Hotel

About the area

Houston

Willowbrook stay.Within a 15-minute walk of this Willowbrook hotel, you'll find Houston Methodist Willowbrook Hospital and Willowbrook Mall. Aerodrome and Stone Moves Indoor Rock Climbing are also within 2 miles (3 km).

What's nearby

  • Houston Methodist Willowbrook Hospital - 2 min walk
  • Willowbrook Mall - 13 min walk
  • Vintage Park - 5 min drive
  • Champions Golf Club - 5 min drive
  • Sam Houston Race Park - 6 min drive

Getting around

  • Houston Station - 27 min drive
  • George Bush Intercontinental Airport (IAH) - 32 min drive

Restaurants

  • ‪In-N-Out Burger - ‬12 min walk
  • ‪Raising Cane's Chicken Fingers - ‬14 min walk
  • ‪Hooters - ‬13 min walk
  • ‪P.F. Chang's China Bistro - ‬1 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬10 min walk

About this property

Hilton Garden Inn Houston NW/Willowbrook

3-star hotel in Willowbrook
Hilton Garden Inn Houston NW/Willowbrook offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center, 5 meeting rooms, and coworking spaces. Event space at this hotel measures 2920 square feet (271 square meters) and includes a conference center. Multilingual staff, gift shops/newsstands, and a garden are also featured at the business-friendly Hilton Garden Inn Houston NW/Willowbrook. You'll have access to the indoor pool, outdoor pool, and health club at a partner property. Free self parking is available.

This 3-star Houston hotel is smoke free.

  • 1 building
  • 171 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 2920 sq ft of conference space
  • 271 sq m of conference space
  • Built in 2002
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Wedding services available
  • Garden
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Houston NW/Willowbrook offers 171 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 37-inch LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, Filipino, Italian, Spanish

Property amenities

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6 AM–10 AM: USD 9.00-14.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Access to nearby health club
  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 36
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 37-inch LCD TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay, plus a deposit of USD 50 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 9.00 to 14.00 per person
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Houston NW/Willowbrook Hotel
Hilton Garden Inn Nw
Hilton Garden Inn Nw Hotel
Hilton Garden Inn Nw Hotel Houston
Hilton Garden Inn Nw Houston
Hilton Garden Inn Houston Nw Hotel
Hilton Garden Inn Houston Northwest Hotel Houston
Hilton Garden Inn NW/Willowbrook Hotel
Hilton Garden Inn NW/Willowbrook
Hilton Garden Inn Houston Northwest Hotel
Hilton Houston Nw Willowbrook

Hilton Garden Inn Houston NW/Willowbrook Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 294 out of 535 reviews" "
Rating 8 - Good. 132 out of 535 reviews" "
Rating 6 - Okay. 47 out of 535 reviews" "
Rating 4 - Poor. 28 out of 535 reviews" "
Rating 2 - Terrible. 34 out of 535 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Travelled with family
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Rod

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Jean Paul

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
I like the area, it kind of quiet. and it is right to the high way. But I think they could do it better at the front desk. They need to be more hospitable, and more professional.
Stayed 1 night in Sep 2024

8/10 Good

Henry

Liked: Staff & service
Bathroom needed some updated sealing around the toilet
Stayed 1 night in Aug 2024

6/10 Okay

Patricia

Liked: Property conditions & facilities
Disliked: Cleanliness
No toiletries
Stayed 1 night in Sep 2024

8/10 Good

Licxy

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Joseph

Travelled with family
Stayed 2 nights in May 2024

10/10 Excellent

Sandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great places
Stayed 1 night in Aug 2024

6/10 Okay

Tanisha

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
My room was extremely hot at night refrigerator didn’t work neither did the phone.
Stayed 2 nights in Aug 2024

10/10 Excellent

Maria

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and comfy
Stayed 1 night in Aug 2024

2/10 Terrible

Leymis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
bathroom was dirty and bed had a condom on it
Stayed 1 night in Aug 2024

4/10 Poor

Curtis

Stayed 1 night in Aug 2024

4/10 Poor

Curtis

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stay away from this hotel!
We stayed for 3 days initially and were back 5 days later. Circumstantially, we stayed in the same room both times. On the first stay we told the front desk: 1) the desk light was out and need a new bulb; 2) the phone didn't work; 3) the alarm clock in the room could not be set so it was worthless; 4) the refrigerator didn't work. They said "thank you" and that these issued would be fixed. When we returned 5 days later and got booked into the same room, NOTHING had been fixed. Additionally, the room key (electronic) would work for an hour and then quit working. We asked for another room, but this was the only disabled room available. Over the next hour, maintenance brought us another refrigerator, a bulb for the desk lamp and new batteries for the door. The phone and the alarm clock were NEVER fixed. There were other issues we encountered, but I'm running out of characters. If this is the way Hilton currently runs it's properties, then my wife and I are definitely done with Hilton...we certainly won't be returning to this specific hotel in the future.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Marcia

Disliked: Cleanliness, room comfort
Don’t stay here.
AC didn’t cool Tv didn’t work Trash in trash can when we arrived Bar of soap already open Homeless people behind the building across from front of the hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

george

Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Julian

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Bed lamp, seif weren't working. Fan in the bathroom worked with the horrible noise. Key card need to be replaced after 1 time. If 5 days no housekeeping ever enter the room. Administrators were informsince the day 1.
Stayed 4 nights in Jul 2024

10/10 Excellent

Chaunte'

Stayed 1 night in Jul 2024

2/10 Terrible

Scott

Business traveller
No chance to get there
With the hurricane hitting, flight cancelled and could not get there. requested a refund, no reply
Stayed 1 night in Jul 2024

8/10 Good

Tia

Liked: Cleanliness, room comfort
Gorgeous lobby and rooms, but no one was intereste
Stayed 1 night in Jul 2024

8/10 Good

Cody

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast Buffet?
Hotel was clean and everyone was friendly. After 9:00, you have to be let in by the front desk because they turn off the automatic door. Also the "buffet" is a continental breakfast, and it costs $9. They should really include that in the room fees like most others, just my opinion though. Overall it was a pleasant stay!
Stayed 2 nights in Jun 2024