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Home2 Suites by Hilton Houston Willowbrook

3.0 star property
3-star hotel near Willowbrook Mall

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Home2 Suites by Hilton Houston Willowbrook

Suite, 1 Bedroom, Non Smoking | Living area
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Reception
Fridge, microwave, dishwasher, cookware/dishes/utensils
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Parking included
    Parking included
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning

Explore the area

Map
7815 Willow Chase Blvd, Houston, TX, 77070
  • Houston Methodist Willowbrook Hospital
    1 min walk
  • Willowbrook Mall
    13 min walk
  • Aerodrome
    18 min walk
  • Houston, TX (IAH-George Bush Intercontinental)
    22 min drive

Room options

View all photos for Studio, 2 Queen Beds, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio, 2 Queen Beds, Accessible, Non Smoking

  • 34 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Non Smoking

  • 30.1 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Living area

Suite, 1 Bedroom, Non Smoking

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Accessible, Non Smoking (Roll In Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio, 2 Queen Beds, Accessible, Non Smoking (Roll In Shower)

  • 34 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio, 2 Queen Beds, Non Smoking

  • 34 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Hilton Garden Inn Houston NW/Willowbrook

Pool
Pet-friendly
Parking included
Free WiFi
4.2 out of 5, Very good, (526)
The price is CA $147
per night
CA $172 total
includes taxes & fees
8 Dec - 9 Dec
Hilton Garden Inn Houston NW/Willowbrook

About the area

Houston

Willowbrook stay.Within a 15-minute walk of this Willowbrook hotel, you'll find Willowbrook Mall and Houston Methodist Willowbrook Hospital. Stone Moves Indoor Rock Climbing and Aerodrome are also within 2 miles (3 km).

What's nearby

  • Houston Methodist Willowbrook Hospital - 1 min walk - 0.1 km
  • Willowbrook Mall - 13 min walk - 1.2 km
  • HP Campus - 5 min drive - 5.9 km
  • Vintage Park - 5 min drive - 5.6 km
  • Sam Houston Race Park - 6 min drive - 5.9 km

Getting around

  • Houston Station - 27 min drive
  • George Bush Intercontinental Airport (IAH) - 22 min drive

Restaurants

  • ‪In-N-Out Burger - ‬13 min walk
  • ‪Raising Cane's Chicken Fingers - ‬15 min walk
  • ‪P.F. Chang's China Bistro - ‬5 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬13 min walk
  • ‪McAlister's Deli - ‬14 min walk

About this property

Home2 Suites by Hilton Houston Willowbrook

3-star hotel near Willowbrook Mall
Home2 Suites by Hilton Houston Willowbrook offers its guests an outdoor pool and a fitness center. WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. Event space at this hotel measures 570 square feet (53 square meters) and includes conference space. The business-friendly Home2 Suites by Hilton Houston Willowbrook also features coffee/tea in a common area, laundry facilities, and a front-desk safe. Self parking is free.

This 3-star Houston hotel is smoke free.

  • 108 guestrooms or units
  • 4 levels
  • 570 sq ft of conference space
  • 53 sq m of conference space
  • Built in 2016
  • To-go breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site
Home2 Suites by Hilton Houston Willowbrook offers 108 air-conditioned accommodations with MP3 docking stations and safes. Accommodations have separate sitting areas and are furnished with double sofa beds. Flat-screen televisions are featured in guestrooms. Accommodations at this 3-star hotel have kitchens with refrigerators, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Separate dining area
  • Separate living room
  • Sofa bed

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Outdoor pool
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch flat-screen TV
  • MP3 dock
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Double sofa bed
  • Free cribs/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 165 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash.
    Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Home2 Suites Hilton Willowbrook
Home2 Suites by Hilton Houston Willowbrook Hotel
Home2 Suites by Hilton Houston Willowbrook Houston
Home2 Suites by Hilton Houston Willowbrook Hotel Houston

Home2 Suites by Hilton Houston Willowbrook Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 217 out of 337 reviews" "
Rating 8 - Good. 65 out of 337 reviews" "
Rating 6 - Okay. 24 out of 337 reviews" "
Rating 4 - Poor. 16 out of 337 reviews" "
Rating 2 - Terrible. 15 out of 337 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Sarah

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Meredith

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Pros: blackout curtains worked great Cons: computers down at check in so it took over 10 minutes of just standing there to get checked in. When we got to our room, we opened the door and someone else was already occupying that room (suitcase open, curling iron on, shadow in the bathroom). Pretty scary. There was only one elevator working, the pool was closed for maintenance, they don’t heat anything for breakfast (but there is a microwave), side doors do not work with keycard, so you have to enter through the front. Overall, I’d definitely search for a better place to stay.
Stayed 1 night in Aug 2024

4/10 Poor

Monike

Liked: Staff & service
Disliked: Cleanliness
Room smells bad, people smoking in that room For sure. My kids could not sleep with allergies.
Stayed 1 night in Aug 2024

10/10 Excellent

Tina

Travelled with family
Liked: Amenities
Excellent!!
Stayed 1 night in Aug 2024

10/10 Excellent

Evelyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Maria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jul 2024

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Umair

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
They were overbooked although I have booking confirmation and they did not provide me room I selected. It was terrible two nights, we could not sleep well because I asked for two beds room and they provide one bed room also microwave was not working, shower gel shampoo conditioner all were empty. Overall it's complete waste of many.
Stayed 2 nights in Jul 2024

6/10 Okay

Jonelle

Business traveller
My stay was a few days after a hurricane hit Houston. Frankly, I had more amenities than most people in the area, for which I was grateful. It was close to where I needed to be, and would be ideal for people who need to be near the hospital.
Stayed 3 nights in Jul 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Marvin

Stayed 3 nights in May 2024

10/10 Excellent

Richard L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Halls and elevators were extremely warm no air
Stayed 1 night in Jun 2024

10/10 Excellent

Zykarius

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay
Stayed 3 nights in Jun 2024

10/10 Excellent

Carolina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Veronica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Rosemarie, Fort Lauderdale

Business traveller
Liked: Staff & service, property conditions & facilities
Staff professional and friendly. Paid for a four nights stay. Flight canceled due to two days of flooding in Florida. Advised hotel to propose stay to following week. They refused, lost that money, had to rebook and pay again. Trip was for medical reasons. Hotel rug needs cleaning. Had a bad smell. Room large and clean.
Stayed 4 nights in Jun 2024

8/10 Good

Rosemarie, Fort Lauderdale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and professional. Room clean and likable. However the carpet needs to be shampooed. There was an odor on it.
Stayed 4 nights in Jun 2024

10/10 Excellent

Gregory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for my Conference
The room was spacious and the location was idea for the conference I was attending. The breakfasts were better than the average hotel (they had both specal breakfast sandwiches and omelet bowls). Service was friendly and the room was clean.
Stayed 3 nights in Jun 2024

10/10 Excellent

Rojelio

Stayed 1 night in Jun 2024

6/10 Okay

Anthony

Travelled with family
Liked: Cleanliness, staff & service
Cleaning products and room had a strong chemical smell. There was banging going on above us.. besides that - good stay!
Stayed 1 night in Jun 2024

10/10 Excellent

Pedro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very flexile to our needs.
After the storm we lost our AC at home had to wait a couple of days for installation but we decided to move to H2 suites to stay cool for a couple days they treat us very well. They extended us as the project extended
Stayed 1 night in May 2024

10/10 Excellent

James, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
It was fine.
Stayed 1 night in May 2024

10/10 Excellent

javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Staff Was Amazing The Room Was Big n Clean With Nice Bathtub The Hotel Lobby Was Roomy n Clean The Pool Was Nice n Clean Plus There Were Plenty Of Places Nearby To Eat n Go Shopping.
Stayed 2 nights in May 2024

10/10 Excellent

Natalie

Stayed 3 nights in May 2024