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Hotel ZaZa Houston Memorial City

4.0 star property
4-star spa hotel near Memorial City Mall

Choose dates to view prices

Photo gallery for Hotel ZaZa Houston Memorial City

Sauna
Egyptian cotton sheets, premium bedding, pillowtop beds, minibar
Exterior
Poolside bar
Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Pool
  • Bar
  • Parking available

Explore the area

Map
9787 Katy Freeway, Houston, TX, 77024
  • Memorial City Mall
    ‪4 min walk‬
  • Memorial Hermann Memorial City Medical Center
    ‪14 min walk‬
  • CityCentre
    ‪4 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪32 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Premium Room, 1 King Bed

  • 29 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, Balcony

Standard Room, Balcony

Standard Room, Balcony

  • City view
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Signature Suite

Signature Suite

Signature Suite

  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, Multiple Beds

Premium Room, Multiple Beds

Premium Room, Multiple Beds

  • 37 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Premium Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Premium Room, 1 King Bed, Accessible

  • 29 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, Balcony

Premium Suite, Balcony

Premium Suite, Balcony

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Superior Room, 1 King Bed

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Houston

Memorial stay.With a stay at this Memorial hotel, you'll be within half a mile (1 km) of Memorial City Mall and 2 miles (3 km) of CityCentre. Town and Country Village and First Congregational Church of Houston are also within 3 miles (5 km).

What's nearby

  • Memorial City Mall - 4 min walk - 0.4 km
  • Memorial Hermann Memorial City Medical Center - 14 min walk - 1.2 km
  • CityCentre - 4 min drive - 4.1 km
  • Town and Country Village - 4 min drive - 3.6 km
  • Baseball USA The Yard - 7 min drive - 7.6 km

Getting around

  • Houston Station - 18 min drive
  • Houston William Hobby Airport (HOU) - 46 min drive

Restaurants

  • ‪Memorial City Mall Foodcourt - ‬11 min walk
  • ‪Chick-fil-A - ‬11 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪Olive Garden - ‬11 min walk
  • ‪Sult'an Pepper - ‬12 min walk

About this property

Hotel ZaZa Houston Memorial City

4-star spa hotel near Memorial City Mall
Hotel ZaZa Houston Memorial City offers its guests a full-service spa, an outdoor pool, and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center and meeting rooms. Spa services, a terrace, and concierge services are also featured at the business-friendly Hotel ZaZa Houston Memorial City. A free area shuttle within 3 miles is available. Parking is available for a fee.

This 4-star Houston hotel is smoke free.

  • 159 guestrooms or units
  • Meeting rooms
  • Poolside lounge chairs
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Newspapers for purchase
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Hotel ZaZa Houston Memorial City offers 159 air-conditioned accommodations with minibars and safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, ZaSpa. Services include massages. The spa is equipped with a sauna. The spa is open select days.

Languages

English, Spanish

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Exterior

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Property amenities

Family friendly

  • Free area shuttle
  • In-room crib
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free area shuttle up to 3 mi
  • Secured, covered valet parking on site (USD 46 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 5:30 AM to 11:00 AM for a fee: USD 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 150.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 25.00 per person
  • Covered valet parking fee: USD 46 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. 

Property is also known as

Hotel ZaZa
ZaZa Houston Memorial City
ZaZa
Zaza Houston Memorial City
Hotel ZaZa Houston Memorial City Hotel
Hotel ZaZa Houston Memorial City Houston
Hotel ZaZa Houston Memorial City Hotel Houston

Hotel ZaZa Houston Memorial City Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 731 out of 928 reviews
Rating 8 - Good. 123 out of 928 reviews
Rating 6 - Okay. 27 out of 928 reviews
Rating 4 - Poor. 23 out of 928 reviews
Rating 2 - Terrible. 24 out of 928 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ruthie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cool, unique property. Love the design details. Whenever we go to Houston this is where we stay. So much better than any other hotel in the area. Amazing staff, interesting decor, and the best treats. The Tipping Point is also a great hang with delicious food and live music on Saturday nights! Can't wait to return.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jared

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Jan 2025

10/10 Excellent

Marty

Stayed 1 night in Jan 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Zahid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Zaza

Excellent hotel - a must stay facility
Stayed 1 night in Jan 2025

2/10 Terrible

Mary Bridget

Stayed 2 nights in Jan 2025

10/10 Excellent

ChaKetriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ZaZa didn’t disappoint me, my stay was EXCELLENT!! I can’t wait to book my next stay. Mrs. Frank
Stayed 2 nights in Jan 2025

10/10 Excellent

nallely

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just what we need for a quiet stay in the Houston area. Loved the coffee bar in the morning and the room turn down service.
Stayed 1 night in Jan 2025

2/10 Terrible

Kristy

Travelled with partner
We did not have a balcony as displayed on the pictures and description for the room.
Stayed 1 night in Jan 2025

8/10 Good

Dilip

Stayed 1 night in Dec 2024

8/10 Good

Tellas

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Comfortable bed and pillows with nice decor
Stayed 1 night in Dec 2024

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best stay in Houston!

This is my absolute favorite hotel in Houston. Modern decor, very spacious rooms (great bathrooms, with extremely comfortable beds. Customer service is impeccable!
Stayed 1 night in Dec 2024

10/10 Excellent

Keosha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Margo

Stayed 2 nights in Dec 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
We’ve stayed here several times and love the hotel. During this stay we had issues with the bathroom plumbing noise which management acknowledged but only offered a room upgrade in a future stay.
Stayed 1 night in Oct 2024

2/10 Terrible

Mwafeq

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad customer service
Stayed 1 night in Oct 2024

8/10 Good

linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
room was way to dark!!!!!!!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Anita

Liked: Staff & service, property conditions & facilities
The staff was amazing!
Stayed 1 night in Dec 2024

8/10 Good

Louie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed the stay but the only problem is no free parking. Paying that much for a room the more just to park is not right
Stayed 1 night in Dec 2024

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 1 night in Dec 2024

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Usually stay at ZaZa Museum location. Glad we gave this location a shot. Super clean, great spot
Stayed 1 night in Nov 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Christmas party stay

We had a great time. We love this hotel. The hotel was decorated nicely for Christmas, the bar had an amazing bourbon selection and the corner suite was very roomy. All of the staff were very cordial.
Stayed 1 night in Dec 2024