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Hyatt Place Houston/Galleria

3.0 star property
3-star hotel in Greater Uptown

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Photo gallery for Hyatt Place Houston/Galleria

Lobby
Coffee shop
In-room safe, desk, blackout drapes, iron/ironing board
Exterior
Outdoor pool, sun loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar

Explore the area

Map
5252 W. Alabama, Houston, TX, 77056
  • The Galleria
    ‪6 min walk‬
  • Lakewood Church
    ‪5 min drive‬
  • MD Anderson Cancer Center
    ‪10 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪41 min drive‬

Room options

View all photos for Room, Multiple Beds (High Floor)

In-room safe, desk, blackout drapes, iron/ironing board

Room, Multiple Beds (High Floor)

  • 32 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds

In-room safe, desk, blackout drapes, iron/ironing board

Room, Multiple Beds

  • 32 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed (High Floor)

  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed

  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Houston

Greater Uptown stay.Within a 10-minute walk of this Greater Uptown hotel, you'll find Westheimer Rd and The Galleria. Williams Tower and Richmond Avenue are also within half a mile (1 km).

What's nearby

  • The Galleria - 6 min walk - 0.6 km
  • River Oaks District - 19 min walk - 1.6 km
  • Schlumberger Headquarters - 2 min drive - 2.0 km
  • Lakewood Church - 5 min drive - 4.6 km
  • MD Anderson Cancer Center - 10 min drive - 10.7 km

Getting around

  • Wheeler Station - 8 min drive
  • Houston Station - 19 min drive
  • George Bush Intercontinental Airport (IAH) - 41 min drive

Restaurants

  • ‪Del Frisco's Double Eagle Steakhouse - ‬10 min walk
  • ‪Box Lunch - ‬5 min walk
  • ‪Daily Grill - ‬4 min walk
  • ‪Charley's Philly Steaks - ‬9 min walk
  • ‪The Galleria Food Court - ‬10 min walk

About this property

Hyatt Place Houston/Galleria

3-star hotel in Greater Uptown
Hyatt Place Houston/Galleria offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

There's an onsite business center. The business-friendly Hyatt Place Houston/Galleria also features a vending machine, concierge services, and laundry facilities. For a fee, parking is available.

This 3-star Houston hotel is smoke free.

  • 157 guestrooms or units
  • 10 levels
  • Built in 2016
  • Breakfast available (free)
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hyatt Place Houston/Galleria offers 157 air-conditioned accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. 32-inch flat-screen televisions come with cable channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

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Exterior detail

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Property amenities

Family friendly

  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (USD 33 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Golf
  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night
  • Destination fee: USD 0.66 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 33.00 per day (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt Place Houston/Galleria Hotel Houston
Hyatt Place Houston/Galleria Hotel
Hyatt Place Houston/Galleria Houston
Hyatt Place Houston/Galleria
Hyatt Houston Galleria Houston
Hyatt Place Houston/Galleria Hotel
Hyatt Place Houston/Galleria Houston
Hyatt Place Houston/Galleria Hotel Houston

Hyatt Place Houston/Galleria Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 573 out of 1008 reviews
Rating 8 - Good. 255 out of 1008 reviews
Rating 6 - Okay. 106 out of 1008 reviews
Rating 4 - Poor. 35 out of 1008 reviews
Rating 2 - Terrible. 39 out of 1008 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Chase

Stayed 1 night in Jan 2025

8/10 Good

Luis, Brownsville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Jayme

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean and in a good location, staff were a standout
Stayed 5 nights in Dec 2024

8/10 Good

suzanne

Stayed 2 nights in Jan 2025

10/10 Excellent

Austin

Stayed 3 nights in Jan 2025

10/10 Excellent

JOY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Abdulsalam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed the stay
I recently stayed at a hotel for four nights and overall, it was a pleasant experience. The check-in process was smooth and the staff were incredibly friendly, setting a positive tone from the beginning. The room itself was a highlight—spacious and comfortable, with plush beds and clean sheets that made for a restful stay. The bathroom was also quite large and well-maintained, though I would suggest changing the shampoo and body wash to enhance guest experience. Additionally, it would be appreciated to have two bottles of water provided in the room upon arrival, as it adds a nice touch for guests. The location of the hotel was convenient, and I was pleasantly surprised by the lack of noise, allowing for a peaceful atmosphere. However, I did notice some dirt on the floor when I checked in, which could have been addressed better by housekeeping. Regarding the valet service, I found the $30 charge to be a bit steep; a rate of $20 would seem more reasonable. Breakfast was adequate, featuring good coffee, fresh fruits, and bread. However, the eggs and bacon left something to be desired. Overall, despite a few minor issues, my stay was enjoyable, and I would consider returning in the future.
Stayed 4 nights in Jan 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
The staff friendly and helpful
Stayed 3 nights in Dec 2024

10/10 Excellent

Cynthia

Stayed 1 night in Jan 2025

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking
Parking is very expensive
Stayed 1 night in Jan 2025

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience.
Stayed 1 night in Jan 2025

8/10 Good

Huma

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

6/10 Okay

Rowena

Stayed 2 nights in Dec 2024

10/10 Excellent

Anup

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service!
Stayed 1 night in Dec 2024

8/10 Good

Aylessia

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Best part of the hotel are the sweet valet guys. Worst breakfast ever. (Who eats tater tots. Lol) Old and out dated showers. Great location. Keep Queenie away from guests and find someone who can be nice to new staff.
Stayed 1 night in Dec 2024

8/10 Good

Enrique

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. Quiet night. Friendly staff in kitchen. Didn't like that the two rooms I reserved were assigned in different floors. That was very inconvenient.
Stayed 1 night in Dec 2024

10/10 Excellent

Felecia

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. I give them a 10
Stayed 4 nights in Dec 2024

6/10 Okay

Saddam

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staffs are not gentle here. I repeat Staffs are not gentle. All other things are good.
Stayed 2 nights in Dec 2024

2/10 Terrible

Soof

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Sandeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, near Gallaria shopping Mall.
Stayed 1 night in Dec 2024

10/10 Excellent

Takatoshi

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Dec 2024

8/10 Good

Sanjay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is walkable distance to The Galleria mall.
Stayed 2 nights in Dec 2024