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Hyatt Place Houston/Galleria

3.0 star property
3-star hotel near Westheimer Rd

Choose dates to view prices

Photo gallery for Hyatt Place Houston/Galleria

Lobby
Outdoor pool, sun loungers
Exterior
In-room safe, desk, blackout drapes, iron/ironing board
Coffee shop

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Breakfast included
  • Pool
  • Parking available
  • Housekeeping

Explore the area

Map
5252 W. Alabama, Houston, TX, 77056
  • The Galleria
    ‪6 min walk‬
  • Williams Tower
    ‪9 min walk‬
  • Richmond Avenue
    ‪10 min walk‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪41 min drive‬

Room options

View all photos for Room, Multiple Beds (High Floor)

In-room safe, desk, blackout drapes, iron/ironing board

Room, Multiple Beds (High Floor)

  • 32 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds

In-room safe, desk, blackout drapes, iron/ironing board

Room, Multiple Beds

  • 32 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed (High Floor)

  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed

  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Exterior detail

DoubleTree by Hilton Hotel & Suites Houston by the Galleria

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.0 out of 5, Very good, (1767)
The price is CA $363
per night
CA $428 total
includes taxes & fees
8 Mar - 9 Mar
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About the area

Houston

Greater Uptown stay.Within a 10-minute walk of this Greater Uptown hotel, you'll find Westheimer Rd and The Galleria. Williams Tower and Richmond Avenue are also within half a mile (1 km).

What's nearby

  • The Galleria - 6 min walk
  • River Oaks District - 19 min walk
  • Lakewood Church - 5 min drive
  • Rice University - 8 min drive
  • MD Anderson Cancer Center - 10 min drive

Getting around

  • Wheeler Station - 8 min drive
  • Houston Station - 19 min drive
  • George Bush Intercontinental Airport (IAH) - 41 min drive

Restaurants

  • ‪Del Frisco's Double Eagle Steakhouse - ‬10 min walk
  • ‪Box Lunch - ‬5 min walk
  • ‪Daily Grill - ‬4 min walk
  • ‪Charley's Philly Steaks - ‬9 min walk
  • ‪The Galleria Food Court - ‬10 min walk

About this property

Hyatt Place Houston/Galleria

3-star hotel near Westheimer Rd
Hyatt Place Houston/Galleria offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

There's an onsite business center. The business-friendly Hyatt Place Houston/Galleria also features a vending machine, concierge services, and laundry facilities. For a fee, parking is available.

This 3-star Houston hotel is smoke free.

  • 157 guestrooms or units
  • 10 levels
  • Built in 2016
  • Breakfast available (free)
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hyatt Place Houston/Galleria offers 157 air-conditioned accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. 32-inch flat-screen televisions come with cable channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli
  • Sofa bed

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (USD 33.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available daily
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Golfing
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Double sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Free local calls
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night
  • Destination fee: USD 0.66 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 33.00 per day (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt Place Houston/Galleria Hotel Houston
Hyatt Place Houston/Galleria Hotel
Hyatt Place Houston/Galleria Houston
Hyatt Place Houston/Galleria
Hyatt Houston Galleria Houston
Hyatt Place Houston/Galleria Hotel
Hyatt Place Houston/Galleria Houston
Hyatt Place Houston/Galleria Hotel Houston

Hyatt Place Houston/Galleria Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 571 out of 1002 reviews
Rating 8 - Good. 256 out of 1002 reviews
Rating 6 - Okay. 102 out of 1002 reviews
Rating 4 - Poor. 37 out of 1002 reviews
Rating 2 - Terrible. 36 out of 1002 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Haley

Stayed 1 night in Nov 2024

8/10 Good

Tommy

Stayed 2 nights in Nov 2024

4/10 Poor

Jenny

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a good place for me and family to stay. Ended up paying $43 just for parking!
Stayed 1 night in Nov 2024

8/10 Good

Carlos

Stayed 1 night in Oct 2024

10/10 Excellent

Chuck

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Unacceptable customer service
I reserved a room with two queens. When my family arrived, all they had was a king. When we questioned why we did not have the room we reserved, the lady at the front desk told us she could refund our money and we could go somewhere else. We had a child with us, it was 11pm at night and we weren't in a position to go find another room. I understand things happen, but how about an apology, an offer to discount our room or just some kindness? Will never go back.
Stayed 1 night in Nov 2024

10/10 Excellent

Alona, Joplin

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was a good
Stayed 1 night in Nov 2024

8/10 Good

Steven, Lone Tree

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great place and the rate for the room is fair. Only negative, business next door played loud music until midnight. I had a room on the top floor and I still heard the music.
Stayed 1 night in Nov 2024

6/10 Okay

Rene

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
There is no self parking, you are REQUIRED to utilize the valet service. When I wanted to go up to the lobby (because it is on the 3rd floor), the valet attendant said in order to leave my car, in a parking lot they do not own may I add, I would have to leave my keys with him anyway. I told him I am not doing that especially since my car was not parked on their property. Once inside the front desk concierge provided me an address to a parking garage behind the building that I could self park, but it is not owned by them and they are not responsible for towed vehicles. When we got inside the room the pillow cases had stains on them but overall clean beyond that. Pool and gym are nice and peaceful. Since the hotel lobby starts on the 3rd floor of the building, the 1st floor is not officially part of the property. A lot of homeless people sit in there and random people come in off the street to charge their phone and sit down. Thats not a safe environment especially if you have young women in your family walking around alone.
Stayed 1 night in Nov 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Clean and friendly
Stayed 4 nights in Nov 2024

10/10 Excellent

Joel

Liked: Cleanliness, property conditions & facilities
Love staying here when i visit Houston
Stayed 1 night in Nov 2024

8/10 Good

Shatara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable stay
Stayed 1 night in Nov 2024

10/10 Excellent

z

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

maycon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place
Stayed 1 night in Oct 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Amber

Stayed 1 night in Oct 2024

10/10 Excellent

Ariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Bassim

Great
Stayed 1 night in Oct 2024

8/10 Good

Tasha L.

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a very nice place to stay, close to the Galleria. Very clean and quiet. Staff was friendly and accommodating.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jayashree

Travelled with family
Liked: Cleanliness, property conditions & facilities
Good overall
Stayed 5 nights in Sep 2024

10/10 Excellent

Corwyn

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Waeel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great except that one of the elevators was not working. I had to take the stairs to the 4th floor where my room was during the busy times…
Stayed 1 night in Sep 2024