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Hyatt Regency Houston West

3.5 star property
3.5-star hotel near Bear Creek Pioneers Park

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hyatt Regency Houston West

Terrace/patio
Outdoor pool, open 7:30 AM to 10:00 PM, pool umbrellas, sun loungers
Exterior
Lobby
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Pet-friendly

Explore the area

Map
13210 Katy Fwy, Houston, TX, 77079
  • Bear Creek Pioneers Park
    ‪3 min drive‬
  • Topgolf Houston - Katy
    ‪4 min drive‬
  • CityCentre
    ‪5 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪35 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Premium bedding, pillowtop beds, in-room safe, desk

Suite

  • 69 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

8.0 out of 10
Very good
(31 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room

Premium bedding, pillowtop beds, in-room safe, desk

Room

10.0 out of 10
Exceptional
(1 review)
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

8.8 out of 10
Excellent
(49 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

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Exterior detail

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Pool
Pet-friendly
Free WiFi
Restaurant
4.0 out of 5, Very good, (1706)
The price is CA $232
per night
CA $273 total
includes taxes & fees
3 Feb - 4 Feb
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About the area

Houston

Memorial stay.A stay at this Memorial hotel places you within 3 miles (5 km) of Bear Creek Pioneers Park and 6 miles (10 km) of Memorial City Mall. Katy Mills Mall is within 12 miles (20 km) and Downtown Aquarium is within 20 miles (32 km).

What's nearby

  • Bear Creek Pioneers Park - 3 min drive
  • Topgolf Houston - Katy - 4 min drive
  • CityCentre - 5 min drive
  • Memorial City Mall - 7 min drive
  • Westheimer Rd - 8 min drive

Getting around

  • Houston Station - 20 min drive
  • George Bush Intercontinental Airport (IAH) - 35 min drive

Restaurants

  • ‪Whataburger - ‬2 min drive
  • ‪Hibachi Grill & Buffet - ‬2 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Panera Bread - ‬2 min drive
  • ‪Raising Cane's Chicken Fingers - ‬2 min drive

About this property

Hyatt Regency Houston West

3.5-star hotel near Bear Creek Pioneers Park
Hyatt Regency Houston West offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and 12 meeting rooms are available. A terrace, multilingual staff, and a garden are also featured at the business-friendly Hyatt Regency Houston West. Self parking is free.

This 3.5-star Houston hotel is smoke free.

  • 400 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hyatt Regency Houston West offers 400 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 65-inch flat-screen televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include hypo-allergenic bedding.

Languages

Chinese (Mandarin), English, French, German, Portuguese, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • To-go breakfast available for a fee 6:00 AM–11:00 AM on weekdays and 6:30 AM–11:00 AM on weekends: USD 15-45 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator
  • Elevator door width (inches): 36
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 65-inch flat-screen TV
  • Cable/satellite channels
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Champagne service
  • Coffee/tea maker

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Restaurant dining guide
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 40.00 per accommodation, per stay
  • Maximum 1 (weight limit: 55 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 15 to 45 per person
  • Pet fee: USD 40.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash.

We should mention

  • Pool access available from 7:30 AM to 10:00 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Hyatt Regency Houston West Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 610 out of 1008 reviews" "
Rating 8 - Good. 177 out of 1008 reviews" "
Rating 6 - Okay. 92 out of 1008 reviews" "
Rating 4 - Poor. 62 out of 1008 reviews" "
Rating 2 - Terrible. 67 out of 1008 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Daria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful interior and exterior, room was large with an excellent huge flat screen TV. Black/Gold Bar was comfortable and convivial. Service at bar and restaurant was outstanding. We had a concern about our bill and the manager Ivan went out of his way to make it right. We had a great stay!
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Kenneth

Stayed 2 nights in Oct 2024

8/10 Good

Heriberto

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2024

4/10 Poor

David

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Dated and worn out
It was very dated and worn out. Needs an update yesterday. Front desk staff were friendly and accommodating. Not a good representation of the Hyatt brand.
Stayed 2 nights in Oct 2024

4/10 Poor

ALEJANDRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast not that good
Stayed 1 night in Oct 2024

10/10 Excellent

Junior

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and staff was very professional, definitely will stay there again
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Friendly but dated
Love the indoor koi pond and the staff were friendly. The hotel is dated - old furniture, dark, old fixtures. Showers did not get hot, app to order food did not work properly and the elevators were very slow.
Stayed 1 night in Oct 2024

6/10 Okay

Artur, Berkeley

Stayed 1 night in Sep 2024

8/10 Good

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
The property is well maintained and the only downside to the property was not having a microwave oven and a refrigerator. The refrigerator was first come first serve.
Stayed 3 nights in Oct 2024

6/10 Okay

Larissa

Stayed 3 nights in Oct 2024

10/10 Excellent

Jerry

Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

6/10 Okay

Alyssa

Disliked: Property conditions & facilities
Nice place just has no hot water in rooms we rented 6 and ac broken in a few of them
Stayed 4 nights in Oct 2024

6/10 Okay

ELLEN

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was noisy and the makeup mirror was off the wall . The sheets literally fell off the bed making for a difficult nights sleep
Stayed 1 night in Oct 2024

10/10 Excellent

Hemilitoni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Oct 2024

10/10 Excellent

Dawn Deni

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Stay there all the time
Stayed 1 night in Oct 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Nice.
Stayed 2 nights in Oct 2024

2/10 Terrible

Shaun

Business traveller
Liked: Staff & service
Disliked: Room comfort
Needs upgrading.
The beds were very worn out. Pillows were horrible. Water barely got Luke warm.
Stayed 3 nights in Oct 2024

2/10 Terrible

Binh

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Just appeared very nice at the lobby but the room is so old and tight. Very cheap inside
Stayed 1 night in Oct 2024

10/10 Excellent

Albert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone on the staff was helpful and pleasant. The rooms were clean and comfortable and there was tons of parking. We will definitely stay there again when we are in the Houston area.
Stayed 2 nights in Oct 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

6/10 Okay

Ruth

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Su-Li

Liked: Staff & service, property conditions & facilities
The staff are friendly. Service is good. The facilities and room are a little outdated.
Stayed 3 nights in Oct 2024

6/10 Okay

NAGIB

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2024