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Residence Inn Houston Northwest/Willowbrook

3.0 star property
3-star hotel near Willowbrook Mall

Choose dates to view prices

Photo gallery for Residence Inn Houston Northwest/Willowbrook

Property amenity
Desk, iron/ironing board, free cribs/infant beds, free WiFi
Reception
Desk, iron/ironing board, free cribs/infant beds, free WiFi
Suite, 1 Bedroom

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking available
  • Pet-friendly
  • Breakfast included
  • Air conditioning
  • Kitchen

Explore the area

Map
7311 W Greens Rd, Houston, TX, 77064
  • Willowbrook Mall
    ‪4 min walk‬
  • Houston Methodist Willowbrook Hospital
    ‪2 min drive‬
  • Aerodrome
    ‪3 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪20 min drive‬

Room options

View all photos for Suite, 2 Bedrooms, Fireplace

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 2 Bedrooms, Fireplace

  • 62 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed (Mobility Accessible, Tub)

Full-size fridge, microwave, oven, stovetop

Studio Suite, 1 King Bed (Mobility Accessible, Tub)

  • 39.9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Studio Suite, 1 King Bed

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 Bedroom (Hearing Accessible)

  • 42.4 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Fireplace (Hearing Accessible)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 2 Bedrooms, Fireplace (Hearing Accessible)

  • 62.0 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed (Hearing Accessible)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Studio Suite, 1 King Bed (Hearing Accessible)

  • 39.9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • 42.4 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 Bedroom

  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Suite, 2 Queen Beds, Accessible, Non Smoking (with Sofabed)

Best Western Premier Ashton Suites-Willowbrook

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, (612)
The price is CA $149
per night
CA $174 total
includes taxes & fees
21 Mar - 22 Mar
Best Western Premier Ashton Suites-Willowbrook

About the area

Houston

Willowbrook stay.A stay at this Willowbrook hotel places you steps from Mountasia Houston and within a 5-minute walk of Willowbrook Mall. Stone Moves Indoor Rock Climbing and Houston Methodist Willowbrook Hospital are also within 2 miles (3 km).

What's nearby

  • Willowbrook Mall - 4 min walk - 0.4 km
  • Houston Methodist Willowbrook Hospital - 2 min drive - 2.0 km
  • Champions Golf Club - 5 min drive - 5.1 km
  • Sam Houston Race Park - 5 min drive - 5.4 km
  • Vintage Park - 5 min drive - 7.1 km

Getting around

  • Houston Station - 25 min drive
  • George Bush Intercontinental Airport (IAH) - 20 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Hooters - ‬15 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪Buffalo Wild Wings - ‬8 min walk
  • ‪Chuck E. Cheese's - ‬17 min walk

About this property

Residence Inn Houston Northwest/Willowbrook

3-star hotel near Willowbrook Mall
Residence Inn Houston Northwest/Willowbrook offers its guests an indoor pool and a 24-hour fitness center. WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served daily. The business-friendly Residence Inn Houston Northwest/Willowbrook also features barbecue grills, a garden, and a picnic area. For a fee, parking is available.

This 3-star Houston hotel is smoke free.

  • 1 building
  • 96 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site
Residence Inn Houston Northwest/Willowbrook offers 96 accommodations with fireplaces and coffee/tea makers. LCD televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Houston hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Full-sized refrigerator
  • Indoor pool
  • Kitchen
  • Laundry facilities
  • Microwave

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 13 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily

Things to do

  • 24-hour fitness center
  • Basketball
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Visual fire alarm
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Cable channels
  • LCD TV
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop

More

  • Desk
  • Fireplace
  • Free local calls
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per stay
  • 0.525 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 13 per day
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. For guests' safety, the property includes a deadbolt lock in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott Residence Inn Willowbrook
Marriott Willowbrook
Marriott Willowbrook Houston
Residence Inn Marriott Houston Willowbrook
Residence Inn Marriott Willowbrook
Residence Inn Marriott Willowbrook Hotel
Residence Inn Marriott Willowbrook Hotel Houston
Residence Inn Willowbrook
Residence Inn Willowbrook Houston
Willowbrook Residence Inn
Residence Inn Marriott Houston Willowbrook Hotel

Residence Inn Houston Northwest/Willowbrook Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 321 out of 564 reviews
Rating 8 - Good. 137 out of 564 reviews
Rating 6 - Okay. 47 out of 564 reviews
Rating 4 - Poor. 25 out of 564 reviews
Rating 2 - Terrible. 34 out of 564 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Bryant

Liked: Cleanliness, staff & service, property conditions & facilities
Was only there for a few hours.
Stayed 1 night in Nov 2024

6/10 Okay

Jakirstan

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Nov 2024

8/10 Good

Samantha, Oak Harbor

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience was great, the staff was very friendly and inviting. The only cons were that the bathroom shower drain was slow so water collected at your feet during a shower and I did not understand the parking fee. Usually parking fees are for areas that are tightly compacted and this place was located in a place that I would not expect to pay a fee. It is next to a closed down restaurant and maybe they used the fee for security, I am not sure. Otherwise the hotel itself was great.
Stayed 2 nights in Nov 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Bobby

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect can’t wait to stay again
Absolutely perfect and the young lady that was working the counter when I got there at 8 o’clock was outstanding and very helpful and very polite. The rooms are just set up perfectly wished I could’ve stayed there the whole week but they had some kind of convention in town and I had to stay somewhere else, but at least I got one day there
Stayed 1 night in Oct 2024

8/10 Good

Natasha

Liked: Cleanliness, staff & service
The staff is amazing there ! My family had a great stay
Stayed 3 nights in Oct 2024

2/10 Terrible

Michelle

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel had ROACHES!!! many small roaches! I was so disgusted. The hotel did not even offer me a discount for the room. Horrible place!
Stayed 1 night in Sep 2024

2/10 Terrible

Jason

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Patrick

Stayed 1 night in Aug 2024

6/10 Okay

Sue

Stayed 1 night in Sep 2024

4/10 Poor

Eric

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Terrible maintenance, unsecure outer doors, old rooms, bad maintenance/repairs.
Stayed 2 nights in Sep 2024

10/10 Excellent

April

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Sep 2024

10/10 Excellent

STEPHANIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 2 nights in Sep 2024

10/10 Excellent

Daniel

Stayed 2 nights in Sep 2024

8/10 Good

Sheila, Temple

Stayed 1 night in Aug 2024

10/10 Excellent

Milton

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Aug 2024

10/10 Excellent

Cheryl

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tracie was very knowledgeable of the different properties and rates. Very helpful and sweet. I’ll definitely be coming back
Stayed 1 night in Aug 2024

10/10 Excellent

Michael Leslie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 27 nights in Mar 2024

10/10 Excellent

Nicholas

I actually really liked the room, facilities, staff, and everything the room had. The room was huge and very nice. The staff was very welcoming and kind. The only issue I had, which is minor is the air I found did not cool efficiently for the setting it was on. Very minor though. It is the middle of summer. All in all, loved staying there.
Stayed 1 night in Aug 2024

6/10 Okay

Tamara

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Sheila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Lezlie was the best part of the stay. Very informative, professional and sweet from the beginning to the end. Bed could’ve been a little more comfortable other than that everything else was great.
Stayed 2 nights in Aug 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Jul 2024

6/10 Okay

david

Travelled with family
Liked: Staff & service
ok
Stayed 5 nights in Jul 2024

10/10 Excellent

Bliss

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Juanita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024