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SpringHill Suites Houston Katy Mills

3.0 star property
3-star hotel near Katy Mills Mall

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Photo gallery for SpringHill Suites Houston Katy Mills

Lobby
Outdoor pool
Lobby
Exterior
Down comforters, Select Comfort beds, desk, blackout drapes

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Pool
  • Housekeeping
  • Parking included
  • Gym

Explore the area

Map
2501 Texamati Dr, Katy, TX, 77494
  • Katy Mills Mall
    ‪12 min walk‬
  • Typhoon Texas
    ‪13 min walk‬
  • Katy Park
    ‪6 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Down comforters, Select Comfort beds, desk, blackout drapes

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds (Mobility/Hearing Accessible, Tub)

Down comforters, Select Comfort beds, desk, blackout drapes

Studio, Multiple Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds

Studio, Multiple Beds

Studio, Multiple Beds

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Down comforters, Select Comfort beds, desk, blackout drapes

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Katy

In Katy .Within a 15-minute walk of the hotel, you'll find Katy Mills Mall and Typhoon Texas. Main Event and Leonard E. Merrell Center are also within 3 miles (5 km).

What's nearby

  • Katy Mills Mall - 12 min walk - 1.1 km
  • Typhoon Texas - 13 min walk - 1.1 km
  • Legacy Stadium - 5 min drive - 3.4 km
  • Katy Park - 6 min drive - 4.7 km
  • LaCenterra at Cinco Ranch - 7 min drive - 8.7 km

Getting around

  • Houston William Hobby Airport (HOU) - 51 min drive

Restaurants

  • ‪In-N-Out Burger - ‬2 min drive
  • ‪Jack in the Box - ‬12 min walk
  • ‪Foodbrand-Katy Mills Food CRT - ‬11 min walk
  • ‪Rainforest Cafe - ‬12 min walk
  • ‪Starbucks - ‬8 min walk

About this property

SpringHill Suites Houston Katy Mills

3-star hotel near Katy Mills Mall
SpringHill Suites Houston Katy Mills offers its guests an outdoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

A 24-hour business center and a meeting room are available. Event space at this hotel measures 450 square feet (42 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly SpringHill Suites Houston Katy Mills. Self parking is free.

Smoking is allowed in designated areas at this 3-star Katy hotel.

  • 1 building
  • 69 guestrooms or units
  • 3 levels
  • 450 sq ft of conference space
  • 42 sq m of conference space
  • Built in 2005
  • Continental breakfast (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Smoking in designated areas
SpringHill Suites Houston Katy Mills offers 69 air-conditioned accommodations with washers/dryers and complimentary newspapers. Accommodations are furnished with double sofa beds. Select Comfort beds feature down comforters. A pillow menu is available. 27-inch flat-screen televisions come with premium cable channels and pay movies. Accommodations at this 3-star hotel have kitchenettes with refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs, bidets, complimentary toiletries, and hair dryers.

This Katy hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

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Exterior

Holiday Inn Hotel & Suites Houston West - Katy Mills by IHG

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  • Free WiFi
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Property amenities

Family friendly

  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • In-room washer/dryer
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 27-inch flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Down comforter
  • Free crib
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 11 AM to 11 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

SpringHill Suites Houston Hotel Katy Mills
SpringHill Suites Houston Katy Mills
SpringHill Suites Katy Mills
SpringHill Suites Katy Mills Houston
Springhill Suites Houston Katy Mills Hotel Katy
Springhill Suites Katy
SpringHill Suites Houston Katy Mills Hotel
SpringHill Suites Houston Katy Mills Katy
SpringHill Suites Houston Katy Mills Hotel
SpringHill Suites Houston Katy Mills Hotel Katy

SpringHill Suites Houston Katy Mills Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 417 out of 771 reviews
Rating 8 - Good. 209 out of 771 reviews
Rating 6 - Okay. 73 out of 771 reviews
Rating 4 - Poor. 42 out of 771 reviews
Rating 2 - Terrible. 30 out of 771 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, property conditions & facilities
The food was just ok.
Stayed 2 nights in Jan 2025

6/10 Okay

Sami

Travelled with family
Liked: Cleanliness
Rooms are very oddly laid out. Facility feels worn down and in need of an upgrade. Internet is slow. Lack of true management. Complimentary breakfast almost always late to be set up, missing items, or not available altogether.
Stayed 5 nights in Dec 2024

8/10 Good

Phylis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Agar, Austin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marriott is a garantee !!
Stayed 1 night in Dec 2024

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff! Location is awesome and convenient! Loved the fact that it is in the middle of our shopping destination and a short walk from restaurants and shops
Stayed 1 night in Dec 2024

10/10 Excellent

Natasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Literally right off of the highway. Good breakfast (free). Parking was never an issue. Although I could hear the ppl in the room above me walking around I would stay here again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Edward or Jami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. In walking distance to Denny’s.
Stayed 4 nights in Nov 2024

10/10 Excellent

GUL AMAN

Stayed 3 nights in Nov 2024

2/10 Terrible

Kassandra

Travelled with family, Travelled with family and small children
Terrible customer service
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

disappointed

cleaning service was not done properly. presence of roach.
Stayed 7 nights in Nov 2024

4/10 Poor

Taryn

Business traveller
Liked: Cleanliness
Disliked: Staff & service, room comfort

Ugh

Unpleasant... pathetic service, breakfast, staff competence
Stayed 3 nights in Nov 2024

10/10 Excellent

EYDA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Tomas

This hotel is a good place to sleep. It was quiet at night and the room was comfortable. The breakfast was good every morning. If I’m ever in the area again I would stay at SpringHill Suites.
Stayed 6 nights in Nov 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service, room comfort

Uncomfortable and Limited Breakfast

Ughh. Rooms are uncomfortable- lighting is limited and there is no way to feel like the lights are on, just a few lamps in corners. Fridge is not cold. Had to go back and forth, upstairs and downstairs one night 3x because the room key didn’t work. Do not plan to eat breakfast here - they basically try not to serve anything edibl - for 3 days straight they had only bowls to eat from. This is a small hotel and there are not a ton of people - even early in the morning they were out of 2/3 hot items for a solid 20 min - no attendant, no coffee or hot water, no oatmeal, no yogurt. Basically dry cereal, muffins, and waffles were available.
Stayed 1 night in Nov 2024

10/10 Excellent

Crisella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Kamran

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well appointed. Courteous staff. Good food. Only downside was housekeeping every other day.
Stayed 11 nights in Oct 2024

10/10 Excellent

Ally

Stayed 2 nights in Jul 2024

4/10 Poor

Neiva

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There was toilet paper on bathroom floor when we got there, no one did housekeeping
Stayed 2 nights in Oct 2024

10/10 Excellent

Anise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very convenient and the staff are all so kind. Thank you!
Stayed 2 nights in Oct 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Matthew

Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was easily assessable and staff very friendly. Room was spacious and clean. Couch in living area not comfortable. Issue with air conditioner not working properly. Set at lowest temp and would blow cool air, but would cycle off when room not at temp set. Not HOT in room, but too warm for sleeping comfortably.
Stayed 1 night in Sep 2024

10/10 Excellent

Pauline

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

ANGELINA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Aug 2024