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SpringHill Suites Houston Katy Mills

3.0 star property
3-star hotel near Katy Mills Mall

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Photo gallery for SpringHill Suites Houston Katy Mills

Lobby
Exterior
Lobby
Outdoor pool
Down comforters, Select Comfort beds, desk, blackout drapes

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Housekeeping
  • Parking included
  • Gym
  • Air conditioning

Explore the area

Map
2501 Texamati Dr, Katy, TX, 77494
  • Katy Mills Mall
    ‪12 min walk‬
  • Typhoon Texas
    ‪13 min walk‬
  • Main Event
    ‪3 min drive‬
  • Houston, TX (LKS-West Houston-Lakeside)
    ‪26 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Down comforters, Select Comfort beds, desk, blackout drapes

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds (Mobility/Hearing Accessible, Tub)

Down comforters, Select Comfort beds, desk, blackout drapes

Studio, Multiple Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds

Studio, Multiple Beds

Studio, Multiple Beds

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Down comforters, Select Comfort beds, desk, blackout drapes

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Holiday Inn Hotel & Suites Houston West - Katy Mills by IHG

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (910)
The price is CA $171
per night
CA $211 total
includes taxes & fees
17 Mar - 18 Mar
Holiday Inn Hotel & Suites Houston West - Katy Mills by IHG

About the area

Katy

In Katy .Within a 15-minute walk of the hotel, you'll find Katy Mills Mall and Typhoon Texas. Main Event and Leonard E. Merrell Center are also within 3 miles (5 km).

What's nearby

  • Katy Mills Mall - 12 min walk
  • Typhoon Texas - 13 min walk
  • Main Event - 3 min drive
  • Memorial Hermann Katy Hospital - 5 min drive
  • Katy Park - 6 min drive

Getting around

  • Houston William Hobby Airport (HOU) - 51 min drive

Restaurants

  • ‪In-N-Out Burger - ‬2 min drive
  • ‪Jack in the Box - ‬12 min walk
  • ‪Foodbrand-Katy Mills Food CRT - ‬11 min walk
  • ‪Rainforest Cafe - ‬12 min walk
  • ‪Starbucks - ‬8 min walk

About this property

SpringHill Suites Houston Katy Mills

3-star hotel near Katy Mills Mall
SpringHill Suites Houston Katy Mills offers its guests an outdoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

A 24-hour business center and a meeting room are available. Event space at this hotel measures 450 square feet (42 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly SpringHill Suites Houston Katy Mills. Self parking is free.

Smoking is allowed in designated areas at this 3-star Katy hotel.

  • 1 building
  • 69 guestrooms or units
  • 3 levels
  • 450 sq ft of conference space
  • 42 sq m of conference space
  • Built in 2005
  • Continental breakfast (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Smoking in designated areas
SpringHill Suites Houston Katy Mills offers 69 air-conditioned accommodations with washers/dryers and complimentary newspapers. Accommodations are furnished with double sofa beds. Select Comfort beds feature down comforters. A pillow menu is available. 27-inch flat-screen televisions come with premium cable channels and pay movies. Accommodations at this 3-star hotel have kitchenettes with refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs, bidets, complimentary toiletries, and hair dryers.

This Katy hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli
  • Sofa bed
  • Soundproofed rooms
  • Washer/dryer

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 27-inch flat-screen TV
  • Cable channels
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Double sofa bed
  • Down comforter
  • Free cribs/infant beds
  • Pillow menu
  • Select Comfort bed

Bathroom

  • Bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Recycling
  • Soundproofing
  • Washer and dryer

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 11 AM to 11 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

SpringHill Suites Houston Hotel Katy Mills
SpringHill Suites Houston Katy Mills
SpringHill Suites Katy Mills
SpringHill Suites Katy Mills Houston
Springhill Suites Houston Katy Mills Hotel Katy
Springhill Suites Katy
SpringHill Suites Houston Katy Mills Hotel
SpringHill Suites Houston Katy Mills Katy
SpringHill Suites Houston Katy Mills Hotel
SpringHill Suites Houston Katy Mills Hotel Katy

SpringHill Suites Houston Katy Mills Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 410 out of 758 reviews
Rating 8 - Good. 208 out of 758 reviews
Rating 6 - Okay. 70 out of 758 reviews
Rating 4 - Poor. 41 out of 758 reviews
Rating 2 - Terrible. 29 out of 758 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Kassandra

Travelled with family, Travelled with family and small children
Terrible customer service
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
disappointed
cleaning service was not done properly. presence of roach.
Stayed 7 nights in Nov 2024

4/10 Poor

Taryn

Business traveller
Liked: Cleanliness
Disliked: Staff & service, room comfort
Ugh
Unpleasant... pathetic service, breakfast, staff competence
Stayed 3 nights in Nov 2024

10/10 Excellent

EYDA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Tomas

This hotel is a good place to sleep. It was quiet at night and the room was comfortable. The breakfast was good every morning. If I’m ever in the area again I would stay at SpringHill Suites.
Stayed 6 nights in Nov 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service, room comfort
Uncomfortable and Limited Breakfast
Ughh. Rooms are uncomfortable- lighting is limited and there is no way to feel like the lights are on, just a few lamps in corners. Fridge is not cold. Had to go back and forth, upstairs and downstairs one night 3x because the room key didn’t work. Do not plan to eat breakfast here - they basically try not to serve anything edibl - for 3 days straight they had only bowls to eat from. This is a small hotel and there are not a ton of people - even early in the morning they were out of 2/3 hot items for a solid 20 min - no attendant, no coffee or hot water, no oatmeal, no yogurt. Basically dry cereal, muffins, and waffles were available.
Stayed 1 night in Nov 2024

10/10 Excellent

Crisella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Kamran

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well appointed. Courteous staff. Good food. Only downside was housekeeping every other day.
Stayed 11 nights in Oct 2024

10/10 Excellent

Ally

Stayed 2 nights in Jul 2024

4/10 Poor

Neiva

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There was toilet paper on bathroom floor when we got there, no one did housekeeping
Stayed 2 nights in Oct 2024

10/10 Excellent

Anise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very convenient and the staff are all so kind. Thank you!
Stayed 2 nights in Oct 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Matthew

Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was easily assessable and staff very friendly. Room was spacious and clean. Couch in living area not comfortable. Issue with air conditioner not working properly. Set at lowest temp and would blow cool air, but would cycle off when room not at temp set. Not HOT in room, but too warm for sleeping comfortably.
Stayed 1 night in Sep 2024

10/10 Excellent

Pauline

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

ANGELINA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Aug 2024

2/10 Terrible

Alexander

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not grilling…. Frying in Katy.
This was the worst room ever. Even after we complained we were told we could a full refund if we called hotels.com. They did their best but the hotel lied. Our room was 101°. There was no AC running. This was on the third floor. We checked out at 7am to just get out of there. Will never be back because of the lies and failure to make sure we were comfortable.
Stayed 1 night in Aug 2024

8/10 Good

Kathleen

Stayed 7 nights in Jul 2024

10/10 Excellent

Danyel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SpringHill suites are a good stay. My children love the area, so that matters. Facilities and room are always clean and smelling good. Sleep is peaceful cause it's quiet. Housekeeping should make sure the occupied rooms are stocked with toiletries and towels, that's my only complaint. Front Desk usually helps out with that if you go down to request it and they're all very nice and attentive. Other than that nice area and nice stay.
Stayed 1 night in Aug 2024

8/10 Good

Danyel

Stayed 7 nights in Aug 2024

6/10 Okay

Karen

Better hotels in the surronding area for similar prices
Stayed 2 nights in Aug 2024

10/10 Excellent

Victor

Stayed 1 night in Aug 2024

10/10 Excellent

Cindi

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome experience!
Stayed 1 night in Aug 2024

8/10 Good

Julie, Round Rock

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, clean rooms
Stayed 12 nights in Jul 2024

10/10 Excellent

Estrella

Liked: Cleanliness, staff & service, property conditions & facilities
Small lobby and spacious rooms
Stayed 2 nights in Jul 2024