Note fondée sur 19 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,5 sur 5
100 % des clients le recommandent
4,6 Propreté de la chambre
5,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Functional & clean property

Publié le 3 oct. 2024 sur HomeAway
The house was clean and everything worked. The property manager was quick to respond to questions and the check in process worked seemlessly. Overall the house was a little rough around the edges and the neighborhood was a little ro
5 sur 5
par un voyageur

Publié le 15 sept. 2024 sur Expedia
The air was very cold lol but great place to stay
5 sur 5
par un voyageur de Coon Rapids

Houston Snowbirds

Publié le 1 avr. 2024 sur HomeAway
We totally enjoyed our stay in Houston. This property is in a nice calm middleclass neighborhood with very friendly and watchful neighbors all around. The property is well maintained and the owner (Phil) is very easy to get along with and quick to respond to any problems. We had very few issues other than a couple dying batteries on smoke detectors and that was a pretty easy fix. The internet is really dependable and the ad doesn't mention that there are smart TV's in every bedroom as well as the living room. All the appliances are in good working order and the lawn care guy does a good job maintaining the yard. There's an unlimited quantity of grocery shopping options in close proximity (we liked HEB and Kroger best). Nearby Katy is like a shoppers dream for other shopping needs. The only real problem we had was choosing from the 100's or thousands of nearby restaurants. You can find anything you like food wise and they're almost all good. This place is a definite keeper!!!
5 sur 5
par un voyageur

Beautiful

Publié le 3 déc. 2023 sur HomeAway
We have a great time,my kids love it,we feel like it was our own place, Plus we brought our dog with us,and that make us feel so pleased,because not many properties let us have our dog in side the property,so they make us happy when they say pets are allowed 😇♥️♥️ definitely we would stay here for our next vacation.
Commentaires de Gestion de l’hôtel
6 déc. 2023 par VrboOwner, Gestion de l’hôtel
Thank you so much Mercy! It was an absolute pleasure having you and your family (including your dog 🙂) You're welcome back any time! Take care : )
5 sur 5
par un voyageur

Great place, as advertised!!

Publié le 28 nov. 2023 sur HomeAway
Excellent communication with host. House was clean, quiet, and as advertised. I've already booked it again for my next stay...
Commentaires de Gestion de l’hôtel
5 déc. 2023 par VrboOwner, Gestion de l’hôtel
Thank you so much Kevin... you're awesome! Thank you for being such a wonderful guest. It was and is an absolute pleasure having you, and of course you're welcome to stay any time : )
3 sur 5
par un voyageur

No thanks

Publié le 14 oct. 2023 sur HomeAway
Check in was not good we told them 3 people was staying in home, and that my brother his girlfriend and 3 others was going to meet us at the house to go see places in Houston but they was not going to stay. They then tried to charge over 100 dollars when I clearly told them only 3 people would be staying. Nice little house but water was super cold and very uncomfortable. It was my birthday so I wanted a hot tub not a cold one. The tub was nice with the jets but was horrible because of the ice cold water even the shower was cold only water was hot was the kitchen sink. Then the his and hers sinks in master bathroom was an eye sore because it was so dirty at the bottom of the cabinet
Commentaires de Gestion de l’hôtel
29 oct. 2023 par VrboOwner, Gestion de l’hôtel
Unfortunately, on occasion we get disgruntled guests. During the booking process you stated that you and a few friends/coworkers were coming to Houston for two nights, for a girls weekend. Your reservation stated 3 guests. As we always do, we send a welcome/confirmation message immediately after booking, and also confirm the total number of guests that will be staying on the property. You did not respond. We reached out again 3 separate times (without a response), including the morning of arrival, explaining that we would need a response in order to gain access to the property. You arrived at the property around 7pm, then responded to our messages simply stating "8 guests." We then changed the reservation from your initial 3 guests, to reflect the 8 guests that you informed us of. VRBO requires a reservation to reflect accurate information. At the same exact time, you called VRBO trying to gain access the property at which time it was explained to you that the reservation needed to reflect accurate information. VRBO added fees within the platform, at which time you then told VRBO that only 3 guests would be staying. Nevertheless, you were immediately provided the access code and we removed all additional charges VRBO added to your reservation. Upon inspection after your review, the Jacuzzi tub was able to fill with hot water...this was not brought to our attention and no issues were found. I can only assume the "dirty" area you mention was referring to the unpainted back wall inside the vanity cabinet, under the sink. The unpainted area has now been freshly painted. It's very unfortunate to receive dishonest reviews like this as we really do strive to accommodate all guests, maintain communication, and provide a comfortable and enjoyable stay. Be well and take care Shenara.
2 sur 5
par un voyageur de Hasty,ARKANSAS

Baby Shower

Publié le 31 août 2023 sur HomeAway
The price for the rental was too much. It was not made clear it was a duplex. There were several maintenance issues that needed addressed. A living room power outlet was a safety hazard. Hole in the wall in bedroom with twin beds from door knob. Bathroom hand towel holder fell off the wall just hanging a wash cloth.....i could go on.
Commentaires de Gestion de l’hôtel
19 sept. 2023 par VrboOwner, Gestion de l’hôtel
Hi Sonya...this review is quite disturbing to us! We're disappointed you were unhappy with your stay at our property. I'm extremely confused with the reference to our property being a duplex...we are very much a one story, detached, single family home, with no other homes or apartments of such attached to us! As for the maintenance issues you mentioned...we would have been more than happy to immediately replace the outlet faceplate with the crack in it if this was brought to our attention upon your discovery and you felt unsafe. The indent in the wall behind the third bedroom doorknob has been repaired. As for the towel ring in the guest bathroom, this review solves the mystery...we were wondering how and where it disappeared to...our maintenance crew could have reinstalled it for you if this was brought to our attention when it fell off during your stay. I can only presume you disposed of it as opposed to allowing us the opportunity to fix it for you...or saving it for re-installation after your departure, but no worries, we bought a new one since we discovered it missing, had it installed in minutes and have yet to have issues thus far. Usually issues are brought to our attention during a guest's stay to either simply make us aware or to allow us the opportunity to address them as quickly and efficiently as possible. Waiting for a review to mention said issues delays hosts the opportunity to address them quickly before any subsequent guest arrives... but luckily these issues were so minor, we were able to have them all repaired in under 15 minutes so nevertheless thank you for bringing them to our attention. It's unfortunate you weren't completely satisfied due to the issues you mentioned....good luck and take care Sonya.
4 sur 5
par un voyageur

Girls Trip

Publié le 1 août 2023 sur HomeAway
My girlfriends and I enjoyed our stay. The bed in the master bedroom was very comfortable. The home could have been cleaned better, there was a smell that we figured out was coming from the dishwasher but we ran it and it was fine. The host was great with communication. The home was very spacious, there was plenty of room. The neighborhood was safe and very quiet. We enjoyed our stay overall.
Commentaires de Gestion de l’hôtel
10 oct. 2023 par VrboOwner, Gestion de l’hôtel
Thank you Monique. It was a pleasure hosting your girls trip and we appreciate your feedback. Take care.
5 sur 5
par un voyageur

Love the house

Publié le 21 avr. 2023 sur HomeAway
Great location and great communication with owner! Thank you!
Commentaires de Gestion de l’hôtel
13 sept. 2023 par VrboOwner, Gestion de l’hôtel
Thank you so much for your feedback and for booking with us Pelumi. We're so happy you and your guests enjoyed your stay. Your welcomed back any time! Take care : )
5 sur 5
par un voyageur

Awesome stay

Publié le 4 avr. 2023 sur HomeAway
Checking in was super easy!! The neighborhood was SUPER quiet and very peaceful. BOTH backyards were a total VIBE! Overall stay was amazing! Definitel will book again wheneveri come to Houston again.
Commentaires de Gestion de l’hôtel
13 sept. 2023 par VrboOwner, Gestion de l’hôtel
Thank you so much Shericka...that means alot! You guys were such awesome guests!! We would happily welcome you back any time you come back to Houston. Take care : )