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The Whitehall Houston

4.0 star property
4-star hotel near Toyota Center

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Whitehall Houston

City view from property
Interior
Terrace/patio
Interior
Outdoor pool, pool umbrellas, sun loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Bar
  • Breakfast available
  • 24/7 front desk
  • Room service
  • Pool

Explore the area

Map
1700 Smith St, Houston, TX, 77002
  • Toyota Center
    ‪14 min walk‬
  • House of Blues Houston
    ‪15 min walk‬
  • Bayou Music Center
    ‪15 min walk‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(41 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Executive Room, 1 King Bed

8.4 out of 10
Very good
(16 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Room, 2 Double Beds, Accessible

8.4 out of 10
Very good
(13 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Executive Room, 2 Double Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

10.0 out of 10
Exceptional
(1 review)
  • 63 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Room, 2 Double Beds

9.8 out of 10
Exceptional
(26 reviews)
  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(8 reviews)
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Room, 2 Double Beds

8.6 out of 10
Excellent
(4 reviews)
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Holiday Inn Houston Downtown, an IHG Hotel

Free WiFi
Restaurant
Air conditioning
Gym
4.4 out of 5, Excellent, (1015)
The price is CA $220
per night
CA $283 total
includes taxes & fees
3 Feb - 4 Feb
Holiday Inn Houston Downtown, an IHG Hotel

About the area

Houston

Downtown Houston stay.Your stay at this Downtown Houston hotel places you within 2 miles (3 km) of Toyota Center and Downtown Aquarium. George R. Brown Convention Center and Daikin Park are also within 2 miles (3 km).

What's nearby

  • Toyota Center - 14 min walk
  • Downtown Aquarium - 18 min walk
  • Daikin Park - 3 min drive
  • George R. Brown Convention Center - 4 min drive
  • Rice University - 7 min drive

Getting around

  • Houston Station - 6 min drive
  • Downtown Transit Center Station - 7 min walk
  • George Bush Intercontinental Airport (IAH) - 24 min drive

Restaurants

  • ‪Benihana - ‬6 min walk
  • ‪Buffalo Wild Wings - ‬5 min walk
  • ‪Thirteen by James Harden - ‬5 min walk
  • ‪Nua Thai Kitchen - ‬5 min walk
  • ‪Shula's Steak House - ‬6 min walk

About this property

The Whitehall Houston

4-star hotel near Toyota Center
The Whitehall Houston offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center, meeting rooms, and limo/town car service are available. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly The Whitehall Houston. A free area shuttle within 1.0 mi is available. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Houston hotel.

  • 1 building
  • 259 guestrooms or units
  • 12 levels
  • Meeting rooms
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Whitehall Houston offers 259 accommodations with safes and complimentary weekday newspapers. Tempur-Pedic beds feature premium bedding. Premium cable television is provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Free area shuttle
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Valet parking on site (USD 40 per night; includes in/out privileges)
  • Free area shuttle up to 1.0 mi
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 6:00 AM–11:00 AM: USD 15 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • Premium channels
  • TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds
  • Premium bedding
  • Tempur-Pedic bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs are allowed
  • Weight limit: 50 lbs per pet
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 per person
  • Valet parking fee: USD 40 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and Eurocard. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Houston Downtown
Whitehall Houston Hotel
Houston Downtown Crowne Plaza
Crowne Plaza Houston Downtown Hotel Houston
Whitehall Hotel Houston
Whitehall Houston
The Whitehall Houston Hotel
The Whitehall Houston Houston
The Whitehall Houston Hotel Houston

The Whitehall Houston Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 701 out of 1207 reviews" "
Rating 8 - Good. 212 out of 1207 reviews" "
Rating 6 - Okay. 139 out of 1207 reviews" "
Rating 4 - Poor. 69 out of 1207 reviews" "
Rating 2 - Terrible. 86 out of 1207 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kaelin Anise Love

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was recommended to me from a friend and it lived up to all standards not only that I had but the standards advertised. Room was clean, staff was very friendly (Ana Marie) and if I needed anything they made sure it was taken care of and prompt. I will be booking this place again with friends and family. Thank You.
Stayed 3 nights in Oct 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My Wife and I would stay there again for another event Love it
Stayed 2 nights in Oct 2024

4/10 Poor

Negar

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The best thing about this hotel is the Gentleman at the front desk, JOHN. He is by far the most professional, caring and knowledgeable person I have come across as a frequent traveler. We were disappointed with our room, he tried multiple times until he gave us a free upgrade that we did not even ask for and he was extremely understanding and kind, had to run up and down multiple times. The property is old and tired. Long black hair in the bathroom and the water in the shower didn't flow properly but honestly we did not want to keep complaining as we were afraid to create more work and headache for John as he seemed to be the only one who genuinely cared.
Stayed 2 nights in Oct 2024

6/10 Okay

Edgar

Stayed 1 night in Oct 2024

10/10 Excellent

Zi Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at Downtown Houston
The hotel staff was friendly and able to accomodate to our needs. The shuttle service by the hotel comes in handy as we are catching a game at Toyota Center and we reached there on time thanks to the speedy shuttle.
Stayed 1 night in Oct 2024

10/10 Excellent

Kaitlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jeremy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Melissa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valet parking staff and bell hops attentive but not friendly.
Stayed 1 night in Oct 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is excellent--especially John!
Stayed 4 nights in Sep 2024

10/10 Excellent

Shanelle

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay! Wonderful customer service from Nelli at the front desk. Definitely will stay again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Minute Maid Park
Stayed 1 night in Oct 2024

10/10 Excellent

Rafael

Stayed 2 nights in Sep 2024

10/10 Excellent

Josue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Cordaveon

Liked: Cleanliness, staff & service, property conditions & facilities
Atmosphere
Stayed 2 nights in Oct 2024

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service
Rooms are a bit tired. Breakfast was average. Safe area. Walking distance of places of interest
Stayed 1 night in Oct 2024

10/10 Excellent

Frank

Stayed 3 nights in Oct 2024

2/10 Terrible

Chibuzo

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
The building was okay but the maintenance and the staffs were low in their customers service
Stayed 1 night in Oct 2024

8/10 Good

Alan, Stevenage

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, staff were excellent. The only negative thing was at Edgar's, I went there on 3 seperate nights for a meal and drinks, the food was excellent and very reasonably priced but each night there was only 1 man working behind the bar which meant customers were having to wait 15 to 20 minutes to get served which was not acceptable. For this reason I have rated the hotel 4 stars, otherwise it would have been 5
Stayed 10 nights in Sep 2024

10/10 Excellent

gladis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love Whitehall Houston
Always a comfortable stay!💪
Stayed 1 night in Oct 2024

8/10 Good

Tera

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Treacy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful property
Stayed 1 night in Oct 2024

8/10 Good

Shanel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All roads lead to 50
Stayed 1 night in Sep 2024

10/10 Excellent

Chiara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Julian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly but the hotel rooms needs improvement
Stayed 5 nights in Oct 2024